Compare Lokalise and Smartling 
At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Mid-Market (39.0% of reviews)
Entry-Level Pricing
$0.00 2 Seats
Contact Us Per Month
Lokalise
Star Rating
(646)4.7 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Entry-Level Pricing
$0.00 2 Seats
Free Trial is available
Browse all 5 pricing plansSmartling
Star Rating
(443)4.4 out of 5
Market Segments
Mid-Market (39.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartling excels in its Translation Memory features, with a score of 8.9 for both Custom Translation Memory and Built-in Translation Memory, allowing for efficient reuse of translations. In contrast, Lokalise also scores 8.9 but users mention that its Translation Memory is more user-friendly and integrates seamlessly with other tools.
- Reviewers mention that Lokalise shines in Workflow Management with a score of 9.1, highlighting its intuitive interface that simplifies the translation process. Smartling, while scoring 8.8, is noted for its robust features but can be more complex to navigate.
- G2 users indicate that Smartling's Quality of Support is highly rated at 9.1, with many reviewers praising the responsiveness and expertise of the support team. Lokalise, with a score of 9.6, is frequently mentioned for its proactive support and extensive documentation, making it easier for users to find solutions independently.
- Users on G2 report that Smartling's Image Translation feature scores lower at 6.2, with some reviewers expressing frustration over its limitations. Conversely, Lokalise's Image Translation feature, scoring 7.2, is appreciated for its improved capabilities and ease of use.
- Reviewers mention that Lokalise's Client Portal is rated 8.5, with users appreciating its clean design and ease of access to project information. Smartling's Client Portal scores slightly lower at 8.2, with some users noting that it could benefit from a more modern interface.
- Users say that both platforms offer strong Automated Translation capabilities, with Smartling scoring 8.3 and Lokalise at 8.2. However, reviewers highlight that Smartling's automated features are more customizable, allowing for tailored translation processes that better fit specific business needs.
Pricing
Entry-Level Pricing
Lokalise
Free
$0.00
2 Seats
2 seats, ∞ languages, 2 projects
- Collaborative web-based translation editor
- 2 projects
- Tasks
Smartling
Core
Contact Us
Per Month
Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/
- Professional Language Services
- Unlimited Projects
- Visual Context
Free Trial
Lokalise
Free Trial is available
Smartling
No trial information availableRatings
Meets Requirements
9.1
525
8.7
370
Ease of Use
9.0
528
8.4
372
Ease of Setup
8.8
333
8.2
230
Ease of Admin
9.0
319
8.4
189
Quality of Support
9.6
475
9.1
338
Has the product been a good partner in doing business?
9.4
314
9.1
189
Product Direction (% positive)
9.2
502
8.3
350
Features by Category
Collaboration
8.7
177
Not enough data
8.9
207
Not enough data
8.7
188
Not enough data
Automation
8.8
197
Not enough data
8.3
188
Not enough data
8.8
161
Not enough data
Translation Support
8.0
60
8.0
96
8.8
60
8.7
99
8.4
56
8.0
100
Feature Not Available
6.6
76
6.5
47
6.2
66
Visitor Customization
6.8
46
6.2
67
7.5
44
7.2
71
7.7
43
7.3
69
7.5
44
7.0
69
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Client Tools
8.0
149
7.7
99
8.4
148
|
Verified
8.1
115
8.5
147
|
Verified
8.4
113
8.6
154
|
Verified
8.3
127
|
Verified
Translation Tools
8.8
188
|
Verified
8.3
153
|
Verified
8.5
176
|
Verified
8.5
159
|
Verified
8.6
189
|
Verified
8.2
145
|
Verified
8.7
163
|
Verified
8.1
136
|
Verified
8.1
188
|
Verified
8.1
152
|
Verified
8.5
169
|
Verified
8.1
150
|
Verified
Generative AI
7.4
80
Feature Not Available
Translation Memory
8.8
100
Not enough data
8.9
105
Not enough data
Machine Translation
8.7
94
Not enough data
8.6
86
Not enough data
Translation Options
7.5
68
Not enough data
9.2
97
Not enough data
Generative AI
7.6
49
Not enough data
Feature Not Available
Not enough data
Platform
9.0
28
Not enough data
8.9
28
Not enough data
9.0
26
Not enough data
7.7
26
Not enough data
8.1
25
Not enough data
8.5
24
Not enough data
Channel
7.4
22
Not enough data
7.4
20
Not enough data
8.3
23
Not enough data
7.8
20
Not enough data
Generative AI
6.8
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Lokalise and Smartling are categorized as Translation Management and Website Translation Tools
Unique Categories
Lokalise is categorized as Multilingual Customer Support, Software Localization Tools, and Computer-Assisted Translation
Smartling has no unique categories
Reviews
Reviewers' Company Size
Lokalise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.6%
Financial Services
10.8%
Information Technology and Services
10.7%
Health, Wellness and Fitness
5.0%
Translation and Localization
4.7%
Other
51.2%
Translation and Localization
21.3%
Computer Software
14.7%
Information Technology and Services
11.6%
Financial Services
5.2%
Internet
4.7%
Other
42.6%
Most Helpful Reviews
Lokalise
Most Helpful Favorable Review
Paul S.
Verified User in Automotive
I've never used a SaaS product with such excellent customer support before. Online chat support people are knowledgeable and very responsive (usually within seconds). Feature requests and suggestions are taken onboard and quite often added. The more I use...
Most Helpful Critical Review
Verified User in Pharmaceuticals
The only thing I would like is to have the opportunity to modifiy something once for all (I don't know if it's possible)
Smartling
Most Helpful Favorable Review
Verified User in Computer Software
The plethora of features on Smartling covers everything a localisation manager might need for running projects of all sizes and scopes, which is not available in many TMSs.
Most Helpful Critical Review
Verified User in Computer Software
The site isn't very intuitive hard to know what to do.
Paul S.
Verified User in Automotive
I've never used a SaaS product with such excellent customer support before. Online chat support people are knowledgeable and very responsive (usually within seconds). Feature requests and suggestions are taken onboard and quite often added. The more I use...
Verified User in Computer Software
The plethora of features on Smartling covers everything a localisation manager might need for running projects of all sizes and scopes, which is not available in many TMSs.
Verified User in Pharmaceuticals
The only thing I would like is to have the opportunity to modifiy something once for all (I don't know if it's possible)
Verified User in Computer Software
The site isn't very intuitive hard to know what to do.
Alternatives
Discussions
Design Integration
1 comment
PA
Hi Alexandre! An update to the Sketch integration is coming soon.Read more
What is a key?
1 comment
Official Response from Lokalise
They are also known as strings — a logical text variable in your code with an ID and values in different languages. One key may contain a word, a digit, a...Read more
What does the SDK refer to?
1 comment
Official Response from Lokalise
Our SDK (software development kit) is a tool that allows our clients to update the textual
elements of the UI of their app on the fly. Mainly used to...Read more
Who is Smartling?
1 comment
Official Response from Smartling
Smartling offers an end-to-end translation management solution that uses data and technology to provide positive translation outcomes. Our offerings include:...Read more
What are all of the content types that Smartling can help me translate?
1 comment
Official Response from Smartling
Smartling’s solution enables brands to quickly and cost-effectively launch multilingual digital content across websites, web apps, mobile apps, and business...Read more
Why should I implement a Translation Technology Solution?
1 comment
Official Response from Smartling
Many global companies reach a point where their old translation process simply does not meet today’s needs. They experience missed delivery dates, poor or...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy