LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Support is brutal. Can't get timely response to problems. We are at a point where we might just disconnect it. We are missing sessions and can't figure out why. It takes 12 hours to get a response from someone on support so it is brutual
Well-documented; the default functionality is excellent to get started with. Dashboard is very customizable and has great potential
We were enthusiastic early adopters of the product over one year ago, and I can now safely say it has been one of the worst business decisions we have ever made. I utterly regret trusting such an unfinished product with our valuable data. We started when...
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Well-documented; the default functionality is excellent to get started with. Dashboard is very customizable and has great potential
Support is brutal. Can't get timely response to problems. We are at a point where we might just disconnect it. We are missing sessions and can't figure out why. It takes 12 hours to get a response from someone on support so it is brutual
We were enthusiastic early adopters of the product over one year ago, and I can now safely say it has been one of the worst business decisions we have ever made. I utterly regret trusting such an unfinished product with our valuable data. We started when...