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Compare Lightspeed Retail and Rain Retail

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At a Glance
Lightspeed Retail
Lightspeed Retail
Star Rating
(290)4.0 out of 5
Market Segments
Small-Business (83.0% of reviews)
Information
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plans
Rain Retail
Rain Retail
Star Rating
(30)4.3 out of 5
Market Segments
Small-Business (93.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Rain Retail
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Rain Retail excels in credit card payments with a score of 9.2, while Lightspeed Retail trails behind at 8.6. Reviewers mention that Rain Retail's seamless integration with various payment processors enhances transaction efficiency.
  • Reviewers mention that Rain Retail's inventory management features, scoring 9.3, provide robust tools for tracking and organizing stock, whereas Lightspeed Retail, with a score of 8.7, is noted for its decent but less comprehensive inventory notifications.
  • Users on G2 highlight Rain Retail's superior customer management capabilities, particularly in loyalty membership with a score of 8.7, compared to Lightspeed Retail's 7.3. Reviewers say that Rain Retail's loyalty programs are more customizable and user-friendly.
  • G2 users report that Rain Retail's employee management features, particularly in employee accounts and permissions, score 9.3, while Lightspeed Retail's score of 8.4 indicates a less flexible system. Users mention that Rain Retail allows for more granular control over employee roles.
  • Reviewers mention that Rain Retail shines in marketing tools, especially in loyalty programs with a score of 9.4, while Lightspeed Retail's score of 8.0 suggests it lacks some advanced features. Users say that Rain Retail's marketing capabilities are more integrated and effective for small businesses.
  • Users report that Rain Retail's ease of setup is rated at 8.9, significantly higher than Lightspeed Retail's 8.1. Reviewers mention that the straightforward onboarding process of Rain Retail makes it a preferred choice for small businesses looking to minimize downtime.
Featured Products
Pricing
Entry-Level Pricing
Lightspeed Retail
Lean
Starting at $69.00
Browse all 4 pricing plans
Rain Retail
No pricing available
Free Trial
Lightspeed Retail
Free Trial is available
Rain Retail
No trial information available
Ratings
Meets Requirements
8.2
233
9.0
21
Ease of Use
8.5
233
8.7
21
Ease of Setup
8.1
135
8.9
11
Ease of Admin
8.4
136
9.1
11
Quality of Support
7.9
228
8.8
20
Has the product been a good partner in doing business?
7.9
137
9.1
11
Product Direction (% positive)
7.5
226
8.3
20
Features by Category
POS
8.9
95
9.4
9
9.1
101
9.8
9
8.8
99
8.9
9
8.7
107
8.3
8
9.0
107
8.9
9
Marketing
8.0
60
9.4
6
7.4
48
8.1
8
Administration
9.1
101
9.3
10
8.6
78
Feature Not Available
8.8
104
8.7
9
7.7
69
9.6
8
Retail Management SoftwareHide 38 FeaturesShow 38 Features
Not enough data
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Payment
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Checkout
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Inventory Management
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Reporting and analytics
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Customer Management
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Team Management
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Help and support
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Integration
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Payments
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Employee Management
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Customer Management
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Inventory Management
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Integrations
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Analytics
Not enough data
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Not enough data
Categories
Categories
Shared Categories
Lightspeed Retail
Lightspeed Retail
Rain Retail
Rain Retail
Lightspeed Retail and Rain Retail are categorized as Retail POS
Unique Categories
Lightspeed Retail
Lightspeed Retail has no unique categories
Rain Retail
Rain Retail is categorized as Retail Management Software
Reviews
Reviewers' Company Size
Lightspeed Retail
Lightspeed Retail
Small-Business(50 or fewer emp.)
83.0%
Mid-Market(51-1000 emp.)
13.0%
Enterprise(> 1000 emp.)
4.0%
Rain Retail
Rain Retail
Small-Business(50 or fewer emp.)
93.3%
Mid-Market(51-1000 emp.)
3.3%
Enterprise(> 1000 emp.)
3.3%
Reviewers' Industry
Lightspeed Retail
Lightspeed Retail
Retail
48.4%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.2%
Rain Retail
Rain Retail
Retail
26.7%
Arts and Crafts
26.7%
Music
10.0%
Textiles
6.7%
Sporting Goods
6.7%
Other
23.3%
Most Helpful Reviews
Lightspeed Retail
Lightspeed Retail
Most Helpful Favorable Review
SS
Stacie S.
Verified User in Retail

There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...

Most Helpful Critical Review
Verified User in Information Technology and Services
GI
Verified User in Retail

The interface of Vend is is behind the times and report functionality is very disappointing i.e. not user friendly or insightful. They have also presented some wacky data over the years which makes me not trust the reports it generates.

Rain Retail
Rain Retail
Most Helpful Favorable Review
Verified User
G
Verified User in Utilities

I love how easy it is to use. Training was a simple procedure and I enjoy working with support

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

Poor customer service, owner of the company told me I was being difficult. This was after they missed the go live deadline for 5 months. Of course I was being difficult it's now been 4 times longer than you told me to finish this project.

Alternatives
Lightspeed Retail
Lightspeed Retail Alternatives
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Shopify POS
Shopify POS
Add Shopify POS
Heartland Retail
Heartland Retail
Add Heartland Retail
Clover
Clover
Add Clover
Rain Retail
Rain Retail Alternatives
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Shopify POS
Shopify POS
Add Shopify POS
Heartland Retail
Heartland Retail
Add Heartland Retail
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Discussions
Lightspeed Retail
Lightspeed Retail Discussions
What does the company Lightspeed do?
5 comments
Jose Andres G.
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Monty the Mongoose crying
Lightspeed Retail has no more discussions with answers
Rain Retail
Rain Retail Discussions
Does rain POS integrate with QuickBooks?
1 comment
Robert S.
RS
yes but I have not had to.Read more
Monty the Mongoose crying
Rain Retail has no more discussions with answers