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- Patient Relationship Management (PRM) Software
- Legwork
- Lighthouse 360+
- Legwork-vs-Lighthouse 360+
Compare Legwork and Lighthouse 360+ 
- Users report that Legwork excels in Patient Feedback Management with a score of 9.5, highlighting its robust features for collecting and analyzing patient feedback, while Lighthouse 360+ falls short with a score of 6.9 in the same area, indicating a lack of comprehensive tools for managing patient insights.
- Reviewers mention that Legwork's Online Presence Management is highly rated at 9.4, allowing practices to effectively manage their online reputation and visibility, whereas Lighthouse 360+ received a lower score of 7.0, suggesting it may not provide the same level of support for online engagement.
- G2 users emphasize that Legwork's Quality of Support is exceptional, scoring 9.6, with many reviewers praising the responsiveness and helpfulness of the support team, in contrast to Lighthouse 360+'s score of 7.0, where users have reported slower response times and less effective support.
- Users on G2 highlight Legwork's superior Ease of Use with a score of 9.4, making it user-friendly for staff, while Lighthouse 360+ has a lower score of 7.2, indicating that users find it more challenging to navigate and utilize effectively.
- Reviewers say that Legwork's Patient Experience Management features are top-notch, scoring 9.6, with specific praise for its intuitive interface and comprehensive tools, while Lighthouse 360+ lags behind with a score of 7.5, suggesting it may not meet the same standards for enhancing patient interactions.
- Users report that Legwork's Workflow Management capabilities are highly effective, scoring 8.9, allowing for streamlined operations, whereas Lighthouse 360+ received a lower score of 7.8, indicating potential inefficiencies in managing workflows.
We love that Legwork helps with all aspects of patient recall, reviews, and website. We recently researched several PRM companies and Legwork was the only company to meet all of our needs. We wanted to streamline our website and SEO, and find a company...
Delays in messages being sent; errors in system requiring us to call and get things reset (more often than seems acceptable) and poor customer service. I call or email and do not hear back so I call and email again maybe twice more before getting a...
It’s easy to navigate and helps the office stay on task.
At the time I used it it was really only a one way communication tool. So if a patient wanted to reschedule, I would have to call them. They couldn’t notify me when based on open appointments. That would have been a nice feature.
We love that Legwork helps with all aspects of patient recall, reviews, and website. We recently researched several PRM companies and Legwork was the only company to meet all of our needs. We wanted to streamline our website and SEO, and find a company...
It’s easy to navigate and helps the office stay on task.
Delays in messages being sent; errors in system requiring us to call and get things reset (more often than seems acceptable) and poor customer service. I call or email and do not hear back so I call and email again maybe twice more before getting a...
At the time I used it it was really only a one way communication tool. So if a patient wanted to reschedule, I would have to call them. They couldn’t notify me when based on open appointments. That would have been a nice feature.
