Compare LeadMaster and Zoho CRM 
At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$150 per month
Free
LeadMaster
Star Rating
(16)4.1 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Entry-Level Pricing
$150 per month
Learn more about LeadMasterZoho CRM
Star Rating
(2,736)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that Zoho CRM excels in its Contact & Account Management with a score of 8.5, while LeadMaster follows closely with a score of 8.0, indicating that Zoho provides a more robust solution for managing customer relationships.
- Reviewers mention that LeadMaster shines in Quality of Support with a score of 9.2 compared to Zoho CRM's 7.6, highlighting that users find LeadMaster's customer service more responsive and helpful.
- G2 users report that Zoho CRM offers superior Email Marketing capabilities, scoring 8.0, while LeadMaster significantly outperforms in Campaign Management with a score of 8.6, suggesting that while Zoho is good for email, LeadMaster is better for managing broader marketing campaigns.
- Users say that Zoho CRM's Ease of Use is rated at 8.2, making it more user-friendly for new users compared to LeadMaster's 7.7, which may require a steeper learning curve.
- Reviewers mention that LeadMaster's Lead Qualification feature scores an impressive 8.8, indicating that it provides more effective tools for assessing and prioritizing leads compared to Zoho CRM's 8.3.
- Users report that Zoho CRM's Integration APIs score 8.3, which is beneficial for businesses looking to connect with other software, while LeadMaster's integration capabilities are rated lower at 7.8, suggesting Zoho may offer more flexibility in this area.
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Pricing
Entry-Level Pricing
LeadMaster
Small Business
$150
per month
- 3 Users Supported
- $50 Per Additional User Per Month
- 10,000 Contacts
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
LeadMaster
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.3
14
8.4
2,319
Ease of Use
7.7
14
8.2
2,328
Ease of Setup
8.1
6
7.8
1,056
Ease of Admin
9.4
6
8.0
972
Quality of Support
9.2
12
7.6
2,120
Has the product been a good partner in doing business?
9.7
6
8.0
950
Product Direction (% positive)
6.7
14
7.9
2,255
Features by Category
Sales Force Automation
8.0
10
|
Verified
8.5
1503
|
Verified
Feature Not Available
8.2
762
|
Verified
7.5
8
|
Verified
8.1
1427
|
Verified
7.9
7
|
Verified
8.1
1511
|
Verified
7.1
8
|
Verified
7.7
1078
|
Verified
7.9
7
|
Verified
8.3
559
|
Verified
8.3
7
|
Verified
7.9
1107
|
Verified
7.9
8
|
Verified
7.9
1094
|
Verified
7.4
7
|
Verified
8.2
1209
|
Verified
Marketing Automation
9.2
6
|
Verified
8.0
1229
|
Verified
8.6
6
|
Verified
7.9
1192
|
Verified
8.8
7
|
Verified
8.3
1405
|
Verified
7.7
5
|
Verified
7.9
1022
|
Verified
Customer Support
8.6
6
|
Verified
8.0
1092
|
Verified
7.5
8
|
Verified
7.8
1095
|
Verified
8.1
8
|
Verified
7.9
1129
|
Verified
9.2
6
|
Verified
7.7
967
|
Verified
8.3
7
|
Verified
8.0
1008
|
Verified
Reporting & Analytics
7.7
8
|
Verified
8.1
1388
|
Verified
8.1
7
|
Verified
8.1
1445
|
Verified
8.3
6
|
Verified
8.0
946
|
Verified
Mobile & Social
6.9
6
|
Verified
8.0
978
|
Verified
7.6
7
8.0
990
|
Verified
7.4
7
|
Verified
7.9
1094
|
Verified
Platform
Not enough data
8.0
736
|
Verified
8.7
5
|
Verified
8.1
712
|
Verified
9.0
5
|
Verified
8.4
742
|
Verified
Not enough data
8.0
536
|
Verified
Not enough data
7.7
439
|
Verified
Not enough data
8.0
610
|
Verified
8.0
5
|
Verified
8.3
728
|
Verified
Not enough data
8.0
558
|
Verified
Integration
Not enough data
8.3
553
|
Verified
Not enough data
8.0
536
|
Verified
Not enough data
7.9
505
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
42
Not enough data
8.2
39
Not enough data
8.4
43
Not enough data
8.4
45
Pricing
Not enough data
8.1
44
Not enough data
7.7
39
Not enough data
8.0
38
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.6
39
Quoting
Not enough data
8.3
41
Not enough data
8.2
36
Not enough data
8.1
37
Not enough data
8.3
36
Not enough data
8.0
40
Not enough data
8.4
37
Admin
Not enough data
8.1
68
Not enough data
7.5
63
Not enough data
8.0
66
Not enough data
8.1
63
Channels
Not enough data
8.0
42
Not enough data
8.0
40
Not enough data
7.4
38
Not enough data
8.0
35
Platform
Not enough data
8.3
68
Not enough data
7.9
63
Not enough data
7.6
57
Not enough data
8.3
69
Not enough data
8.4
68
Not enough data
8.3
70
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Lead Facilitation
Not enough data
8.4
64
Not enough data
8.7
65
Not enough data
8.7
65
Not enough data
8.8
65
Organization
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.5
65
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
67
Sales Analysis
Not enough data
8.4
61
Not enough data
8.5
65
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.8
113
Not enough data
8.8
111
Not enough data
8.2
101
Not enough data
8.1
96
Not enough data
8.9
109
Not enough data
8.8
109
Not enough data
8.4
104
Repeatability and Reportability
Not enough data
8.4
101
Not enough data
8.5
105
Not enough data
8.6
99
Not enough data
8.1
95
Not enough data
8.0
78
AI and Automation
Not enough data
8.5
103
Not enough data
8.6
102
Not enough data
8.4
98
Not enough data
8.2
90
Not enough data
8.0
84
Generative AI
Not enough data
Feature Not Available
Customer Requirements
Not enough data
8.1
36
Not enough data
8.1
35
Not enough data
8.2
37
Contracts
Not enough data
8.1
35
Not enough data
7.9
32
Not enough data
8.1
35
Revenue
Not enough data
8.5
36
Not enough data
8.3
35
Not enough data
8.4
33
Platform Basics
Not enough data
8.5
79
Not enough data
8.6
74
Not enough data
8.6
78
Not enough data
8.5
70
Not enough data
8.8
37
Content
Not enough data
8.9
65
Not enough data
8.7
62
Not enough data
8.5
62
Not enough data
8.7
63
Not enough data
8.6
61
Collaboration
Not enough data
8.7
62
Not enough data
8.5
64
Not enough data
9.0
66
Not enough data
8.9
69
Not enough data
8.6
63
Not enough data
8.7
61
Data Sourcing
Not enough data
8.1
104
Not enough data
8.3
108
Not enough data
8.2
102
Not enough data
8.5
113
Not enough data
8.4
104
Predictive Analytics
Not enough data
8.5
105
Not enough data
8.2
98
Not enough data
8.0
85
Not enough data
8.1
91
Sales Management
Not enough data
8.3
111
Not enough data
8.2
90
Not enough data
8.4
104
Not enough data
8.6
111
Analytics
Not enough data
8.2
98
Not enough data
8.3
104
Not enough data
8.3
105
Customizations
Not enough data
8.7
109
Not enough data
8.7
107
Not enough data
8.7
107
Not enough data
8.7
103
Not enough data
8.5
108
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.2
122
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.0
121
|
Verified
Not enough data
8.4
130
|
Verified
Personalization
Not enough data
8.5
146
|
Verified
Not enough data
8.5
147
|
Verified
Not enough data
8.5
153
|
Verified
Not enough data
8.3
140
|
Verified
Administrative
Not enough data
8.4
139
|
Verified
Not enough data
8.4
142
|
Verified
Not enough data
8.3
131
Categories
Categories
Shared Categories
LeadMaster and Zoho CRM are categorized as CRM
Unique Categories
LeadMaster is categorized as Marketing Automation
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, and Sales Platforms
Reviews
Reviewers' Company Size
LeadMaster
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
18.8%
Financial Services
18.8%
Management Consulting
12.5%
Utilities
6.3%
Renewables & Environment
6.3%
Other
37.5%
Information Technology and Services
16.6%
Computer Software
9.9%
Marketing and Advertising
9.1%
Real Estate
3.6%
Financial Services
3.5%
Other
57.4%
Most Helpful Reviews
LeadMaster
Most Helpful Favorable Review
Verified User in Construction
LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well. There's a lot of help on the backend in learning the product with the...
Most Helpful Critical Review
Verified User in Management Consulting
It's a simple platform but it can be limited. When I used it, it looked outdated but it gets the job done.
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Verified User in Construction
LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well. There's a lot of help on the backend in learning the product with the...
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Verified User in Management Consulting
It's a simple platform but it can be limited. When I used it, it looked outdated but it gets the job done.
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Alternatives
Discussions
LeadMaster has no discussions with answers
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Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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