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Compare Kore.AI and yellow.ai 
Featured Products
At a Glance
Market Segments
Enterprise (43.7% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kore.AI
Star Rating
(459)4.6 out of 5
Market Segments
Enterprise (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about yellow.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kore.AI excels in overall user satisfaction, boasting a significantly higher G2 Score compared to yellow.ai. Users appreciate the platform's comprehensive automation capabilities, particularly highlighting the integration of no-code bot development and advanced NLP features.
- Users say that Kore.AI's implementation process is notably efficient, with many praising the intuitive onboarding experience. One user mentioned, "I appreciate how automation and the contact center features are organized together," making it easier to navigate and utilize the platform effectively.
- Reviewers mention that while yellow.ai offers a user-friendly interface for building chatbots, it falls short in comparison to Kore.AI's advanced features. Users have noted that yellow.ai's "no code low code" approach is beneficial, but they also highlight that Kore.AI's multi-NLP capabilities provide a more sophisticated conversational experience.
- According to verified reviews, Kore.AI stands out in terms of support quality, with users rating it highly for responsiveness and helpfulness. One reviewer noted the platform's "comprehensive end-to-end automation capabilities," which are supported by a strong customer service team.
- Users report that yellow.ai's dashboard is intuitive and user-friendly, allowing for real-time monitoring of trends. However, they also express a desire for more advanced features that Kore.AI offers, such as better sentiment analysis and context handling for more human-like interactions.
- Reviewers highlight that while both platforms provide solid integration capabilities, Kore.AI's ability to seamlessly connect with various enterprise systems gives it an edge. Users have praised its "omni-channel deployment & enterprise integrations," which enhance the overall functionality of the chatbot.
Pricing
Entry-Level Pricing
Kore.AI
No pricing availableyellow.ai
No pricing availableFree Trial
Kore.AI
Free Trial is available
yellow.ai
Free Trial is available
Ratings
Meets Requirements
9.0
326
8.4
72
Ease of Use
9.1
328
8.7
75
Ease of Setup
9.0
218
8.1
34
Ease of Admin
8.9
189
8.4
33
Quality of Support
8.8
317
8.4
70
Has the product been a good partner in doing business?
9.0
177
8.6
33
Product Direction (% positive)
9.7
319
8.5
63
Features by Category
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Agentic AI - Enterprise Search Software
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Search Queries
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
AI powered search - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Functionality
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Compatibility - Enterprise Search Software
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Functionality - Enterprise Search Software
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Search Queries - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Responses
8.9
196
8.5
8
9.0
184
8.6
11
9.2
200
8.3
11
Automation - AI Agents
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Not enough data
Platform
9.1
199
8.5
8
9.0
197
9.0
10
8.9
184
8.5
10
Autonomy - AI Agents
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Not enough data
Generative AI
8.9
135
Feature Not Available
8.9
134
Feature Not Available
Responses
8.8
249
9.3
5
8.8
244
9.0
5
8.8
229
9.0
5
8.8
240
9.3
5
8.7
221
Not enough data
Platform
8.9
235
Not enough data
8.9
244
8.3
5
8.7
236
9.0
5
8.8
245
8.3
5
8.6
229
Not enough data
8.8
234
9.3
5
8.8
233
8.7
5
Generative AI
9.0
160
Not enough data
9.0
158
Not enough data
Conversational Platform
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Not enough data
Support Automation
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Not enough data
Generative AI
8.9
116
Not enough data
8.9
115
Not enough data
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
7.7
20
Not enough data
Speech Synthesis - AI Voice Assistants
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Security and privacy - AI Voice Assistants
8.3
18
Not enough data
Compatibility - AI Voice Assistants
8.7
19
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Performance Optimization & Analytics - AI Orchestration
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Governance & Compliance Controls - AI Orchestration
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and yellow.ai are categorized as AI Agents For Business Operations and Chatbots
Unique Categories
Kore.AI is categorized as AI Voice Assistants, Conversational Support, Enterprise Search Software, and AI Orchestration
yellow.ai is categorized as AI Customer Support Agents, WhatsApp Marketing, Customer Service Automation, Conversational Marketing, Bot Platforms, Live Chat, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.0%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.0%
Financial Services
14.9%
Information Technology and Services
12.9%
Computer Software
9.9%
Banking
7.9%
Food & Beverages
6.9%
Other
47.5%
Alternatives
Discussions
Kore.AI has no discussions with answers
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 Comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 Comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
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