Compare Khan Academy and ServiceSkills 
At a Glance
Market Segments
Small-Business (38.2% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
$2,990.00 10 Learners Per Year
Khan Academy
Star Rating
(179)4.5 out of 5
Market Segments
Small-Business (38.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Khan AcademyServiceSkills
Star Rating
(117)4.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
$2,990.00 10 Learners Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Khan Academy excels in providing high-quality content, particularly in video format, with a score of 9.5, while ServiceSkills also offers strong video content but slightly trails with a score of 9.4.
- Reviewers mention that Khan Academy's personalized learning paths are rated at 9.6, indicating a robust system for tailoring educational experiences, whereas ServiceSkills has a slightly lower score of 9.3 in this area.
- G2 users highlight that ServiceSkills shines in quality of support, achieving an impressive score of 9.8, compared to Khan Academy's score of 8.6, suggesting that users may find more responsive assistance with ServiceSkills.
- Users on G2 report that Khan Academy's course management features, particularly in gamification, received a score of 8.3, which is lower than ServiceSkills' score of 9.2, indicating a more engaging experience in the latter.
- Reviewers say that ServiceSkills offers superior administrative features, with a score of 9.4 for team-level monitoring and an administrative dashboard, while Khan Academy's scores in these areas are slightly lower, indicating a more streamlined experience for administrators with ServiceSkills.
- Users mention that both platforms provide strong course delivery options, but Khan Academy's learning paths are rated at 9.6, which is higher than ServiceSkills' score of 9.4, suggesting a more effective structure for guiding learners through content.
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Pricing
Entry-Level Pricing
Khan Academy
No pricing availableServiceSkills
Small Group
$2,990.00
10 Learners Per Year
INCLUDES:
Communication Skills Library
Quizzes, Feedback & Key Points
Management Admin Tracking System
Resource Center
- Perfect for Departments or Small Groups
Free Trial
Khan Academy
No trial information availableServiceSkills
Free Trial is available
Ratings
Meets Requirements
8.9
156
9.5
103
Ease of Use
9.1
157
9.5
104
Ease of Setup
9.1
20
9.4
93
Ease of Admin
8.8
19
9.2
93
Quality of Support
8.6
107
9.8
101
Has the product been a good partner in doing business?
8.3
16
9.8
93
Product Direction (% positive)
9.5
152
9.6
95
Features by Category
Functionality
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.3
5
|
Verified
Not enough data
Feature Not Available
Not enough data
Content
7.7
5
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
Platform Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Learning Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Courses
Not enough data
8.6
18
Not enough data
9.4
23
Not enough data
9.6
23
Not enough data
8.3
17
Not enough data
9.5
21
Not enough data
8.3
17
Administration
Not enough data
9.4
20
Not enough data
9.4
21
Not enough data
9.6
21
Compatibility
Not enough data
7.4
14
Not enough data
7.5
14
Not enough data
7.5
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
9.1
17
Not enough data
9.3
18
Not enough data
9.3
23
Not enough data
9.3
15
Course Delivery
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
9.4
24
Not enough data
9.7
24
Course Management
Not enough data
8.5
14
Not enough data
9.2
14
Not enough data
9.3
20
Not enough data
9.2
13
LMS Marketplace
Not enough data
7.7
8
Not enough data
9.3
9
Not enough data
8.8
11
Interface
Not enough data
9.0
13
Not enough data
8.3
6
Training & eLearning
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
Feature Not Available
Not enough data
9.4
25
Not enough data
9.4
26
Not enough data
9.4
24
|
Verified
Not enough data
9.5
34
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Khan Academy and ServiceSkills are categorized as Online Course Providers
Unique Categories
Khan Academy is categorized as Technical Skills Development and Digital Learning Platforms
ServiceSkills is categorized as Corporate Learning Management Systems
Reviews
Reviewers' Company Size
Khan Academy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceSkills
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
25.3%
Education Management
19.7%
Primary/Secondary Education
18.5%
E-Learning
4.5%
Internet
3.4%
Other
28.7%
Insurance
6.8%
Hospital & Health Care
6.8%
Retail
5.1%
Professional Training & Coaching
4.3%
Non-Profit Organization Management
4.3%
Other
72.6%
Most Helpful Reviews
Khan Academy
Most Helpful Favorable Review
David D.
Verified User in Primary/Secondary Education
Khan academy has a rich database full of resources that can be used for students at many different levels. I have used it for my own benefit to brush up on some topics before tutoring students, or teaching about a certain form of new technology, which has...
Most Helpful Critical Review
Verified User in Writing and Editing
Sometimes it's very difficult to understand what the people are talking about at particular times during the video. Users should have the option of flagging the video so other people can make similar ones just like it.
ServiceSkills
Most Helpful Favorable Review
P. Rene' B.
Verified User in Insurance
The trainings are gentle reminders to be always kind, never discriminate, take ownership, etc. The courses not only improve customer relations, but transcend into everyday life, improving some relationships outside of the workplace.
Most Helpful Critical Review
Verified User in Warehousing
Some individuals have found various modules' inability to keep one's attention.
David D.
Verified User in Primary/Secondary Education
Khan academy has a rich database full of resources that can be used for students at many different levels. I have used it for my own benefit to brush up on some topics before tutoring students, or teaching about a certain form of new technology, which has...
P. Rene' B.
Verified User in Insurance
The trainings are gentle reminders to be always kind, never discriminate, take ownership, etc. The courses not only improve customer relations, but transcend into everyday life, improving some relationships outside of the workplace.
Verified User in Writing and Editing
Sometimes it's very difficult to understand what the people are talking about at particular times during the video. Users should have the option of flagging the video so other people can make similar ones just like it.
Verified User in Warehousing
Some individuals have found various modules' inability to keep one's attention.
Alternatives
Discussions
What is Khan Academy used for?
1 comment
PA
Khan Academy is a free resource for students of all ages. There are a multitude of courses that are available either as part of a school curriculum or for...Read more
Khan Academy has no more discussions with answers
Are these courses also for Learning Management Systems?
1 comment
Official Response from ServiceSkills
Yes. You can add America’s favorite collection of service training courses to your Learning Management System. This entire online library of customer...Read more
What additional learning tools are included?
1 comment
Official Response from ServiceSkills
Each module is a self-contained course which will improve the skills needed in today's competitive workplace. In addition to the award-winning streaming...Read more
Can you list the training content included?
1 comment
Official Response from ServiceSkills
All the skills and techniques necessary to ensure your team keeps customers satisfied, collaborate better with co-workers and supervise more effectively. The...Read more
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