Compare Keap and Ontraport 
At a Glance
Market Segments
Small-Business (88.8% of reviews)
Small-Business (95.6% of reviews)
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Starting at $29.00 Per Month
Keap
Star Rating
(1,561)4.2 out of 5
Market Segments
Small-Business (88.8% of reviews)
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Free Trial is available
Browse all 3 pricing plansOntraport
Star Rating
(218)4.5 out of 5
Market Segments
Small-Business (95.6% of reviews)
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keap excels in its Customer Support, with a score of 8.3, while Ontraport shines even brighter with a score of 9.3. Reviewers mention that Ontraport's support portal and knowledge base are particularly helpful for troubleshooting and guidance.
- Reviewers mention that Ontraport's Email Marketing features, especially in Sending Outbound Emails and Automated Email Responses, are superior, scoring 9.2 and 9.0 respectively, compared to Keap's scores of 8.7 and 8.7. Users say that Ontraport's email deliverability is more reliable, leading to better campaign performance.
- G2 users highlight that Ontraport's Marketing Automation capabilities, particularly in Lead Management and Marketing ROI Analytics, outperform Keap, with scores of 8.9 and 8.2 versus Keap's 8.5 and 7.4. Reviewers mention that Ontraport's automation tools are more intuitive and effective for nurturing leads.
- Users on G2 report that Keap's Sales Force Automation features, such as Contact & Account Management, score 8.4, which is commendable, but Ontraport's score of 9.0 indicates a more robust solution. Reviewers say that Ontraport provides better tools for managing sales pipelines and opportunities.
- Reviewers mention that Ontraport's Customization options, particularly in Templates and Drag and Drop features, score higher at 8.9 and 8.6 compared to Keap's 8.0 and 7.8. Users say that Ontraport allows for more flexibility in designing marketing materials and workflows.
- Users report that Keap's Ease of Use is rated at 7.2, which some find challenging, while Ontraport's score of 8.2 indicates a more user-friendly interface. Reviewers mention that Ontraport's setup process is smoother, making it easier for new users to get started quickly.
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Pricing
Entry-Level Pricing
Keap
Ignite
Starting at $249.00
1500 Contacts Per Month
For smaller teams
- 1,500 Contacts
- 2 Users
- 5 Proven Automations
Ontraport
Basic
Starting at $29.00
Per Month
- Unlimited email sending under 20k contacts
- Add contacts as you grow
- Up to 3 users at $9/month each
Free Trial
Keap
Free Trial is available
Ontraport
Free Trial is available
Ratings
Meets Requirements
8.3
1,224
8.7
160
Ease of Use
7.2
1,237
8.2
162
Ease of Setup
6.6
709
8.0
88
Ease of Admin
7.5
701
8.4
87
Quality of Support
8.3
1,208
9.3
160
Has the product been a good partner in doing business?
8.3
698
9.1
85
Product Direction (% positive)
7.7
1,187
8.5
152
Features by Category
Sales Force Automation
8.4
320
|
Verified
9.0
45
|
Verified
Feature Not Available
8.0
30
|
Verified
7.8
285
|
Verified
8.1
43
|
Verified
8.0
306
|
Verified
7.8
39
|
Verified
Feature Not Available
7.3
21
|
Verified
7.7
263
|
Verified
7.6
31
|
Verified
7.6
229
|
Verified
7.6
31
|
Verified
7.4
214
|
Verified
7.2
21
|
Verified
7.3
226
|
Verified
8.3
22
|
Verified
Marketing Automation
8.8
337
|
Verified
9.1
48
|
Verified
8.8
326
|
Verified
8.7
43
|
Verified
8.5
316
|
Verified
8.9
39
|
Verified
7.4
247
|
Verified
8.2
30
|
Verified
Customer Support
7.5
236
8.3
30
|
Verified
7.6
258
8.7
42
|
Verified
7.6
269
8.9
44
|
Verified
7.1
231
8.1
32
|
Verified
7.4
229
8.1
27
|
Verified
Reporting & Analytics
7.7
300
|
Verified
8.0
42
|
Verified
7.9
325
|
Verified
8.2
50
|
Verified
6.7
220
7.2
24
|
Verified
Mobile & Social
6.3
62
8.2
21
|
Verified
6.3
66
8.0
22
|
Verified
7.1
223
|
Verified
7.7
23
|
Verified
Platform
8.0
205
|
Verified
8.6
32
|
Verified
8.2
199
|
Verified
8.8
32
|
Verified
8.3
218
|
Verified
9.0
33
|
Verified
7.0
140
7.1
14
|
Verified
7.2
158
|
Verified
8.1
17
|
Verified
7.4
168
|
Verified
8.2
26
|
Verified
8.2
219
|
Verified
9.1
33
|
Verified
7.1
161
8.1
21
|
Verified
Integration
7.8
214
|
Verified
8.6
30
|
Verified
7.8
205
|
Verified
8.9
33
|
Verified
7.8
186
|
Verified
8.3
26
|
Verified
Generative AI
6.0
68
8.6
11
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
8.4
434
|
Verified
8.8
76
|
Verified
8.6
425
|
Verified
9.2
76
|
Verified
8.1
417
|
Verified
8.5
75
|
Verified
8.7
414
|
Verified
9.0
73
|
Verified
Online Marketing
7.7
385
|
Verified
8.9
73
|
Verified
7.7
335
8.7
63
|
Verified
7.0
254
8.7
48
|
Verified
7.2
344
8.4
57
|
Verified
7.5
256
8.0
45
|
Verified
Lead Management
8.4
368
|
Verified
9.0
63
|
Verified
8.1
353
|
Verified
8.7
52
|
Verified
8.4
364
|
Verified
8.9
61
|
Verified
7.8
291
|
Verified
8.7
47
|
Verified
8.6
355
|
Verified
8.9
64
|
Verified
7.5
289
|
Verified
8.8
48
|
Verified
8.3
354
|
Verified
8.9
52
|
Verified
8.4
349
|
Verified
8.6
57
|
Verified
Campaign Management
8.2
327
|
Verified
8.8
51
|
Verified
8.0
291
8.4
52
|
Verified
7.6
237
7.6
33
|
Verified
7.1
212
7.3
25
|
Verified
Social
6.2
182
7.8
26
|
Verified
6.9
214
|
Verified
8.1
31
|
Verified
6.8
198
7.9
25
|
Verified
6.6
198
|
Verified
7.7
25
|
Verified
6.4
186
|
Verified
7.5
27
|
Verified
Reporting & Analytics
7.8
387
|
Verified
8.5
64
|
Verified
7.1
271
|
Verified
8.2
44
|
Verified
6.9
254
|
Verified
7.9
38
|
Verified
7.3
247
|
Verified
8.3
39
|
Verified
6.2
209
7.4
30
|
Verified
Platform
7.8
263
|
Verified
9.2
35
|
Verified
8.1
240
|
Verified
9.1
33
|
Verified
8.1
253
|
Verified
9.0
42
|
Verified
7.1
159
|
Verified
8.9
23
|
Verified
7.3
162
|
Verified
8.8
21
|
Verified
8.1
251
|
Verified
9.2
38
|
Verified
7.1
182
|
Verified
9.1
23
|
Verified
Integration
7.9
249
|
Verified
8.9
41
|
Verified
7.8
235
|
Verified
8.8
44
|
Verified
7.7
230
|
Verified
8.5
34
|
Verified
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Templates
7.7
103
Not enough data
6.4
86
Not enough data
6.9
86
Not enough data
7.4
94
Not enough data
Edit
7.4
92
Not enough data
8.0
101
Not enough data
7.5
87
Not enough data
Logistics
7.3
95
Not enough data
7.1
91
Not enough data
7.7
92
Not enough data
7.7
89
Not enough data
Generative AI
5.5
47
Not enough data
5.5
47
Not enough data
Customer Requirements
8.7
10
Not enough data
7.9
8
Not enough data
8.9
9
Not enough data
Contracts
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Revenue
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Not enough data
Text Messaging
7.9
42
Not enough data
7.3
37
Not enough data
8.1
35
Not enough data
7.4
30
Not enough data
7.0
33
Not enough data
7.2
31
Not enough data
8.5
40
Not enough data
7.9
32
Not enough data
SMS Platform
7.6
30
Not enough data
8.4
37
Not enough data
6.5
25
Not enough data
6.0
25
Not enough data
6.5
26
Not enough data
7.4
30
Not enough data
Invoice Generation
7.8
41
Not enough data
7.8
41
Not enough data
8.0
38
Not enough data
Invoice Processing
7.2
33
Not enough data
7.3
34
Not enough data
7.1
32
Not enough data
7.4
31
Not enough data
Analytics
7.8
36
Not enough data
7.3
32
Not enough data
7.3
30
Not enough data
7.9
37
Not enough data
Integration
7.1
36
Not enough data
8.4
40
Not enough data
6.7
27
Not enough data
7.7
30
Not enough data
Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Products & Plans
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.0
62
8.9
37
|
Verified
7.8
66
8.7
42
|
Verified
7.4
60
8.6
31
|
Verified
7.5
60
8.3
32
|
Verified
Page Optimization
7.1
44
8.9
22
|
Verified
7.5
57
8.8
26
6.8
46
8.6
29
6.2
42
8.3
22
Integrations
7.2
54
9.2
24
8.5
60
9.3
40
|
Verified
7.7
53
9.1
35
|
Verified
Generative AI
Feature Not Available
8.9
9
Lead Monitoring
8.3
97
Not enough data
8.0
92
Not enough data
7.1
80
Not enough data
Data Capture
7.4
83
Not enough data
8.0
89
Not enough data
6.4
69
Not enough data
7.4
84
Not enough data
Analytics
8.3
89
Not enough data
7.7
92
Not enough data
Customization
7.8
96
Not enough data
8.2
93
Not enough data
7.9
93
Not enough data
7.9
87
Not enough data
Customization
Not enough data
8.7
21
Not enough data
8.5
17
Not enough data
8.9
15
Not enough data
8.2
21
Additional Functionality
Not enough data
8.4
21
Not enough data
6.5
10
Not enough data
9.0
12
Not enough data
8.8
17
Not enough data
8.6
17
Data Sourcing
7.1
46
Not enough data
7.7
52
Not enough data
6.9
43
Not enough data
7.4
52
Not enough data
7.5
48
Not enough data
Predictive Analytics
7.6
51
Not enough data
7.6
48
Not enough data
6.5
37
Not enough data
7.0
46
Not enough data
Sales Management
8.0
55
Not enough data
7.2
43
Not enough data
7.6
46
Not enough data
8.1
56
Not enough data
Attribution
7.6
26
Not enough data
7.6
25
Not enough data
7.3
25
Not enough data
Discovery
7.7
26
Not enough data
7.2
25
Not enough data
7.0
20
Not enough data
Management
6.9
20
Not enough data
7.7
21
Not enough data
Platform
7.0
21
Not enough data
7.0
24
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Analytics
8.7
104
Not enough data
8.5
103
Not enough data
8.0
91
Not enough data
Customizations
8.2
95
Not enough data
8.9
104
Not enough data
8.2
100
Not enough data
8.4
89
Not enough data
8.3
105
Not enough data
Generative AI
6.0
43
Not enough data
Categories
Categories
Shared Categories
Keap and Ontraport are categorized as SMS Marketing, Landing Page Builders, CRM, and Marketing Automation
Unique Categories
Keap is categorized as Quote-to-Cash, Email Template Builder, Invoice Management, Sales Analytics, Lead Scoring, Lead Capture, and Email Tracking
Ontraport is categorized as Marketing Platforms, Sales Platforms, Sales Engagement, Online Form Builder, Website Builder, Subscription Management, Web Content Management, Email Marketing, and Shared Inbox
Reviews
Reviewers' Company Size
Keap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ontraport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.8%
Health, Wellness and Fitness
7.5%
Professional Training & Coaching
6.7%
Real Estate
5.6%
Management Consulting
4.1%
Other
59.4%
Professional Training & Coaching
17.3%
Marketing and Advertising
12.5%
Health, Wellness and Fitness
9.1%
Management Consulting
4.8%
Education Management
4.8%
Other
51.4%
Most Helpful Reviews
Keap
Most Helpful Favorable Review
Brooke B.
Verified User in Marketing and Advertising
I've gone automation crazy. As a busy CEO who is both marketing and sales, Keap has helped me take a lot of follow-up tasks off my plate. Huge win.
Most Helpful Critical Review
Alfred R.
Verified User in Management Consulting
1. You can't trust Infusionsoft. 1a. The sales person gave me incorrect information: "You've got everything you need". to find out I ALSO needed to buy 'customerhub'. 1b. Finally, I escalated my case to a manager to promised he would take care of me....
Ontraport
Most Helpful Favorable Review
Phil P.
Verified User in Real Estate
VERY easy to use EXTREMELY flexible REMARKABLY reliable OUTSTANDING support Always improving Tons of features that no other system has. I couldn't run my operation without it.
Most Helpful Critical Review
Racheal C.
Verified User in Marketing and Advertising
Ontraport has features upon features and I'm slowly learning them all! I really didn't have the time to master the software before using it... and that's been the greatest weakness. I'm thrilled to know that Ontraport is now certifying people to use it -...
Brooke B.
Verified User in Marketing and Advertising
I've gone automation crazy. As a busy CEO who is both marketing and sales, Keap has helped me take a lot of follow-up tasks off my plate. Huge win.
Phil P.
Verified User in Real Estate
VERY easy to use EXTREMELY flexible REMARKABLY reliable OUTSTANDING support Always improving Tons of features that no other system has. I couldn't run my operation without it.
Alfred R.
Verified User in Management Consulting
1. You can't trust Infusionsoft. 1a. The sales person gave me incorrect information: "You've got everything you need". to find out I ALSO needed to buy 'customerhub'. 1b. Finally, I escalated my case to a manager to promised he would take care of me....
Racheal C.
Verified User in Marketing and Advertising
Ontraport has features upon features and I'm slowly learning them all! I really didn't have the time to master the software before using it... and that's been the greatest weakness. I'm thrilled to know that Ontraport is now certifying people to use it -...
Alternatives
Discussions
Is KEAP an Infusionsoft?
4 comments
TN
Keap is an Infusionsoft product.Read more
What else should I be using to fully benefit from the platform?
3 comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
How much does Ontraport cost?
2 comments
SS
After 2 week trial, $40 a month depending on # of contacts.Read more
Is Ontraport a CRM?
2 comments
DH
Yes, although that is a narrow description. It’s much more. Read more
Who uses Ontraport?
2 comments
SS
I used Ontraport for my Coaching and my classes. My students access their course work on Ontraport.Read more
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