Compare Jotform and WPForms 
At a Glance
Market Segments
Small-Business (73.1% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(3,528)4.7 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansWPForms
Star Rating
(941)4.7 out of 5
Market Segments
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WPFormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Survey Builder with a rating of 9.3, allowing for a wide variety of question types and templates, while WPForms, although strong, has a slightly lower rating of 9.1 in this area.
- Reviewers mention that WPForms shines in Ease of Use with a score of 9.5, making it particularly user-friendly for beginners, whereas Jotform has a respectable score of 9.2 but may require a bit more time to master.
- G2 users highlight that Jotform's Embedded Forms feature is rated at 8.8, which is beneficial for seamless integration into websites, while WPForms outperforms with a score of 9.3, making it easier to embed forms without technical knowledge.
- Users on G2 report that WPForms offers superior Mobile Forms functionality with a score of 9.1, ensuring that forms are optimized for mobile devices, compared to Jotform's score of 8.9, which, while good, may not be as robust.
- Reviewers say that Jotform's Quality of Support is rated at 8.8, which is decent, but WPForms stands out with a higher score of 9.3, indicating a more responsive and helpful support team.
- Users report that Jotform's Conditional Logic feature is rated at 8.8, which allows for dynamic form behavior, but WPForms edges ahead with a score of 9.1, making it easier to create personalized user experiences.
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Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
WPForms
No pricing availableFree Trial
Jotform
Free Trial is available
WPForms
No trial information availableRatings
Meets Requirements
9.1
2,905
9.2
614
Ease of Use
9.2
2,965
9.5
627
Ease of Setup
9.2
2,115
9.6
531
Ease of Admin
9.1
1,937
9.5
524
Quality of Support
8.8
2,299
9.3
526
Has the product been a good partner in doing business?
9.2
1,843
9.5
497
Product Direction (% positive)
9.3
2,890
8.8
573
Features by Category
Registration
8.9
584
Not enough data
9.1
599
Not enough data
8.0
495
Not enough data
8.0
472
Not enough data
8.3
476
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing and Communications
7.9
443
Not enough data
8.5
524
Not enough data
8.3
513
Not enough data
8.3
474
Not enough data
7.6
429
Not enough data
7.9
434
Not enough data
Survey Management
9.3
946
Not enough data
9.3
968
Not enough data
8.8
914
Not enough data
9.0
874
Not enough data
Survey Customization
8.5
797
Not enough data
8.5
844
Not enough data
8.4
742
Not enough data
8.0
659
Not enough data
Survey Insights
8.6
884
Not enough data
8.0
651
Not enough data
8.8
885
Not enough data
8.5
818
Not enough data
Customization
9.0
1479
9.2
186
8.8
1405
9.1
174
9.0
1410
9.3
158
8.8
1534
8.5
189
Additional Functionality
8.8
1352
9.3
177
7.8
1125
8.0
126
8.9
1426
9.0
185
8.1
1124
8.9
119
8.9
1415
9.1
165
Performance reviews
9.2
213
Not enough data
8.8
193
Not enough data
Feedback
9.1
199
Not enough data
8.7
185
Not enough data
Data
8.9
196
Not enough data
8.7
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Before the Job
7.3
112
Not enough data
7.4
105
Not enough data
7.8
111
Not enough data
7.5
112
Not enough data
On the Job
7.6
109
Not enough data
8.2
122
Not enough data
7.4
108
Not enough data
8.2
117
Not enough data
7.5
105
Not enough data
After the Job
8.3
127
Not enough data
8.1
125
Not enough data
7.3
106
Not enough data
7.4
105
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
8.1
164
Not enough data
7.7
171
Not enough data
7.7
163
Not enough data
7.6
166
Not enough data
7.5
156
Not enough data
Candidate Management
8.5
205
Not enough data
8.4
195
Not enough data
7.9
178
Not enough data
8.0
184
Not enough data
8.8
207
Not enough data
8.1
179
Not enough data
7.6
154
Not enough data
7.8
155
Not enough data
Platform
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Not enough data
Platform Basics
8.4
318
Not enough data
8.6
346
Not enough data
8.3
329
Not enough data
Platform Content
8.5
320
Not enough data
8.9
353
Not enough data
8.4
307
Not enough data
7.9
292
Not enough data
Platform Additional Functionality
8.1
296
Not enough data
8.4
307
Not enough data
8.0
299
Not enough data
8.0
298
Not enough data
Platform
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Not enough data
Categories
Categories
Shared Categories
Jotform and WPForms are categorized as Online Form Builder
Unique Categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Salesforce AppExchange Apps, Survey, and Field Service Management
WPForms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WPForms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.4%
Marketing and Advertising
5.0%
Education Management
4.9%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.4%
Other
72.5%
Marketing and Advertising
14.2%
Non-Profit Organization Management
6.2%
Information Technology and Services
5.4%
Design
4.8%
Health, Wellness and Fitness
4.0%
Other
65.3%
Most Helpful Reviews
Jotform
Most Helpful Favorable Review
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Most Helpful Critical Review
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
WPForms
Most Helpful Favorable Review
Artur S.
Verified User in Non-Profit Organization Management
It was really easy to translate the form to other languages! I think it was the main reason why I chose this tool instead of others. A lot of the competitors do even offer the option to translate buttons... The way how you can move fields and arrange them...
Most Helpful Critical Review
Verified User in Marketing and Advertising
Limited features for more advanced websites and integrations. Few native integrations, instead need to use a 3rd party like Zapier
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Artur S.
Verified User in Non-Profit Organization Management
It was really easy to translate the form to other languages! I think it was the main reason why I chose this tool instead of others. A lot of the competitors do even offer the option to translate buttons... The way how you can move fields and arrange them...
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Verified User in Marketing and Advertising
Limited features for more advanced websites and integrations. Few native integrations, instead need to use a 3rd party like Zapier
Alternatives
Discussions
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
CR
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What is WPForms used for?
1 comment
JS
It is a plugin used for building surveys, contact forms, polls, etc. Read more
WPForms has no more discussions with answers
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