Compare Jotform and Microsoft Forms 
At a Glance
Market Segments
Small-Business (73.1% of reviews)
Mid-Market (41.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(3,528)4.7 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansMicrosoft Forms
Star Rating
(364)4.4 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Survey Builder, receiving a score of 9.3, which reviewers mention makes it easy to create complex surveys with various question types. In contrast, Microsoft Forms has a slightly lower score of 9.1, indicating it may not offer the same level of customization and flexibility.
- Reviewers mention that Jotform's Conditional Logic feature, rated at 8.8, allows for more dynamic survey experiences, enabling users to tailor questions based on previous answers. Microsoft Forms, with a score of 8.7, offers similar functionality but may not be as robust in execution.
- G2 users highlight Jotform's extensive template library, scoring 8.8, which provides a wide range of pre-designed forms that can save time. Microsoft Forms, however, has a lower score of 8.1, suggesting fewer options for users looking for quick-start templates.
- Users on G2 report that Jotform's Payment Processing feature, rated at 8.0, is a significant advantage for businesses needing to collect payments through forms. Microsoft Forms does not have a comparable feature, which could be a drawback for users requiring integrated payment solutions.
- Reviewers mention that Jotform's Mobile Forms feature, scoring 8.9, is highly praised for its user-friendly interface and functionality, allowing users to collect data on-the-go. Microsoft Forms, with a score of 8.7, is also mobile-friendly but may not offer the same level of optimization for mobile users.
- Users say that Jotform's Custom Fields feature, rated at 9.0, provides a high degree of personalization for forms, which is particularly beneficial for businesses with specific data collection needs. Microsoft Forms, scoring 8.6, offers custom fields but may not be as flexible in terms of customization options.
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Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Microsoft Forms
No pricing availableFree Trial
Jotform
Free Trial is available
Microsoft Forms
No trial information availableRatings
Meets Requirements
9.1
2,905
8.8
293
Ease of Use
9.2
2,965
9.2
293
Ease of Setup
9.2
2,115
9.3
80
Ease of Admin
9.1
1,937
9.1
70
Quality of Support
8.8
2,299
8.8
232
Has the product been a good partner in doing business?
9.2
1,843
8.9
56
Product Direction (% positive)
9.3
2,890
9.0
280
Features by Category
Registration
8.9
584
Not enough data
9.1
599
Not enough data
8.0
495
Not enough data
8.0
472
Not enough data
8.3
476
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing and Communications
7.9
443
Not enough data
8.5
524
Not enough data
8.3
513
Not enough data
8.3
474
Not enough data
7.6
429
Not enough data
7.9
434
Not enough data
Survey Management
9.3
946
9.1
123
9.3
968
8.8
126
8.8
914
8.1
120
9.0
874
8.8
122
Survey Customization
8.5
797
8.3
107
8.5
844
8.2
103
8.4
742
7.8
103
8.0
659
8.1
84
Survey Insights
8.6
884
8.7
118
8.0
651
8.6
84
8.8
885
8.9
118
8.5
818
8.9
111
Customization
9.0
1479
8.6
79
8.8
1405
8.7
72
9.0
1410
9.1
74
8.8
1534
8.4
81
Additional Functionality
8.8
1352
8.8
71
7.8
1125
7.8
62
8.9
1426
8.8
72
8.1
1124
8.0
46
8.9
1415
8.7
76
Performance reviews
9.2
213
Not enough data
8.8
193
Not enough data
Feedback
9.1
199
Not enough data
8.7
185
Not enough data
Data
8.9
196
Not enough data
8.7
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Before the Job
7.3
112
Not enough data
7.4
105
Not enough data
7.8
111
Not enough data
7.5
112
Not enough data
On the Job
7.6
109
Not enough data
8.2
122
Not enough data
7.4
108
Not enough data
8.2
117
Not enough data
7.5
105
Not enough data
After the Job
8.3
127
Not enough data
8.1
125
Not enough data
7.3
106
Not enough data
7.4
105
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
8.1
164
Not enough data
7.7
171
Not enough data
7.7
163
Not enough data
7.6
166
Not enough data
7.5
156
Not enough data
Candidate Management
8.5
205
Not enough data
8.4
195
Not enough data
7.9
178
Not enough data
8.0
184
Not enough data
8.8
207
Not enough data
8.1
179
Not enough data
7.6
154
Not enough data
7.8
155
Not enough data
Platform
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Not enough data
Platform Basics
8.4
318
Not enough data
8.6
346
Not enough data
8.3
329
Not enough data
Platform Content
8.5
320
Not enough data
8.9
353
Not enough data
8.4
307
Not enough data
7.9
292
Not enough data
Platform Additional Functionality
8.1
296
Not enough data
8.4
307
Not enough data
8.0
299
Not enough data
8.0
298
Not enough data
Platform
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Not enough data
Categories
Categories
Shared Categories
Jotform and Microsoft Forms are categorized as Online Form Builder and Survey
Unique Categories
Jotform is categorized as 360 Feedback Software, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Salesforce AppExchange Apps, and Field Service Management
Microsoft Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.4%
Marketing and Advertising
5.0%
Education Management
4.9%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.4%
Other
72.5%
Information Technology and Services
16.3%
Higher Education
8.6%
Education Management
8.0%
Pharmaceuticals
7.4%
Computer Software
5.7%
Other
54.0%
Most Helpful Reviews
Jotform
Most Helpful Favorable Review
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Most Helpful Critical Review
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Microsoft Forms
Most Helpful Favorable Review
Alisha S.
Verified User in Research
Microsoft Forms is best for initiating/creating surveys, conducting process knowledge tests, create forms for interviews etc.
Most Helpful Critical Review
Zabiullah D.
Verified User in Computer Software
Microsoft form is not user-friendly as a social media that is, it is not easy for none educated people and need more information and learning to use Microsoft form.
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Alisha S.
Verified User in Research
Microsoft Forms is best for initiating/creating surveys, conducting process knowledge tests, create forms for interviews etc.
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Zabiullah D.
Verified User in Computer Software
Microsoft form is not user-friendly as a social media that is, it is not easy for none educated people and need more information and learning to use Microsoft form.
Alternatives
Discussions
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
CR
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Is it right?
2 comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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