Compare Jotform and forms.app 
At a Glance
Market Segments
Small-Business (73.0% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(3,460)4.7 out of 5
Market Segments
Small-Business (73.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansforms.app
Star Rating
(478)4.5 out of 5
Market Segments
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Survey Builder, achieving a score of 9.3, while forms.app follows closely with a score of 9.1. Reviewers mention that Jotform's intuitive drag-and-drop interface makes it easier to create complex surveys quickly.
- Reviewers mention that Jotform's payment processing feature scores 8.0, which is slightly higher than forms.app's score of 7.6. Users on G2 appreciate Jotform's seamless integration with various payment gateways, making transactions straightforward.
- Users say that Jotform's mobile forms feature scores 8.9, while forms.app scores 8.8. Reviewers highlight that Jotform's mobile optimization allows for a better user experience on smartphones, which is crucial for on-the-go data collection.
- G2 users report that Jotform's conditional logic feature scores 8.8, compared to forms.app's 8.4. Users mention that Jotform's advanced conditional logic capabilities allow for more personalized survey experiences, enhancing user engagement.
- Reviewers mention that Jotform's quality of support scores 8.8, while forms.app's support is rated at 8.6. Users appreciate Jotform's responsive customer service, which is often highlighted in reviews as a key factor in their satisfaction.
- Users on G2 report that Jotform's product direction is rated at 9.3, slightly ahead of forms.app's 9.2. Reviewers say that Jotform's commitment to continuous improvement and feature updates is evident, making it a reliable choice for long-term use.
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Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Jotform
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
9.1
2,846
8.8
337
Ease of Use
9.2
2,904
9.1
341
Ease of Setup
9.2
2,060
9.2
204
Ease of Admin
9.1
1,906
9.2
202
Quality of Support
8.8
2,249
8.6
242
Has the product been a good partner in doing business?
9.2
1,811
8.9
180
Product Direction (% positive)
9.3
2,830
9.2
307
Features by Category
Registration
8.9
565
Not enough data
9.1
580
Not enough data
8.0
478
Not enough data
8.0
453
Not enough data
8.3
459
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing and Communications
7.9
428
Not enough data
8.6
507
Not enough data
8.3
496
Not enough data
8.3
458
Not enough data
7.6
414
Not enough data
8.0
419
Not enough data
Survey Management
9.3
921
9.1
116
9.3
942
9.1
116
8.8
888
8.8
107
9.1
848
Feature Not Available
Survey Customization
8.6
773
8.4
91
8.5
819
8.6
83
8.4
718
8.6
76
8.1
634
Feature Not Available
Survey Insights
8.6
859
8.7
98
8.0
627
8.2
58
8.8
860
8.9
82
8.5
792
8.9
60
Customization
9.0
1437
9.2
161
8.8
1363
8.4
139
9.0
1368
Feature Not Available
8.8
1489
8.8
176
Additional Functionality
8.8
1308
8.6
122
7.8
1085
Feature Not Available
8.9
1381
8.4
121
8.1
1080
7.6
81
8.9
1372
8.8
142
Analysis
8.2
24
Not enough data
7.3
26
Not enough data
7.1
24
Not enough data
Management
7.9
29
Not enough data
8.4
30
Not enough data
7.8
26
Not enough data
Performance reviews
9.2
209
Not enough data
8.8
189
Not enough data
Feedback
9.0
195
Not enough data
8.7
181
Not enough data
Data
8.9
192
Not enough data
8.7
181
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Before the Job
7.3
108
Not enough data
7.5
101
Not enough data
7.9
107
Not enough data
7.5
108
Not enough data
On the Job
7.6
105
Not enough data
8.2
118
Not enough data
7.5
104
Not enough data
8.3
113
Not enough data
7.5
101
Not enough data
After the Job
8.4
123
Not enough data
8.1
121
Not enough data
7.3
102
Not enough data
7.5
102
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
8.1
158
Not enough data
7.7
165
Not enough data
7.7
157
Not enough data
7.5
160
Not enough data
7.5
150
Not enough data
Candidate Management
8.5
199
Not enough data
8.4
189
Not enough data
7.9
172
Not enough data
8.0
179
Not enough data
8.7
202
Not enough data
8.1
174
Not enough data
7.6
149
Not enough data
7.8
150
Not enough data
Platform
8.9
541
Not enough data
8.2
466
Not enough data
8.2
435
Not enough data
8.7
491
Not enough data
9.1
526
Not enough data
8.8
488
Not enough data
8.7
515
Not enough data
8.7
503
Not enough data
Platform Basics
8.4
306
Not enough data
8.7
334
Not enough data
8.4
317
Not enough data
Platform Content
8.5
309
Not enough data
8.9
342
Not enough data
8.5
295
Not enough data
8.0
281
Not enough data
Platform Additional Functionality
8.2
286
Not enough data
8.5
295
Not enough data
8.1
288
Not enough data
8.1
287
Not enough data
Platform
8.9
541
Not enough data
8.2
466
Not enough data
8.2
435
Not enough data
8.7
491
Not enough data
9.1
526
Not enough data
8.8
488
Not enough data
8.7
515
Not enough data
8.7
503
Not enough data
Categories
Categories
Shared Categories
Jotform and forms.app are categorized as Online Form Builder and Survey
Unique Categories
forms.app has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Education Management
5.0%
Marketing and Advertising
5.0%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.5%
Other
72.4%
Information Technology and Services
5.5%
Education Management
5.5%
Higher Education
5.1%
Marketing and Advertising
4.5%
Computer Software
4.5%
Other
74.8%
Most Helpful Reviews
Jotform
Most Helpful Favorable Review
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Most Helpful Critical Review
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
forms.app
Most Helpful Favorable Review
Justin P.
Verified User in E-Learning
Forms.app is tremendously a powerful tool that helped me in analyzing and summarizing complex data. The user interface of the Forms.app is exceptionally fulfilling and especially in online businesses where you have to deal with overflowing online forms and...
Most Helpful Critical Review
Verified User in E-Learning
The limited funtionality and behaviours of how new questions are added to a form, if these questions can be more behaviour based than its use can be more versatile
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Justin P.
Verified User in E-Learning
Forms.app is tremendously a powerful tool that helped me in analyzing and summarizing complex data. The user interface of the Forms.app is exceptionally fulfilling and especially in online businesses where you have to deal with overflowing online forms and...
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Verified User in E-Learning
The limited funtionality and behaviours of how new questions are added to a form, if these questions can be more behaviour based than its use can be more versatile
Alternatives
Discussions
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
CR
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What's the security and data protection policy of your app and website for all users?
2 comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 comment
Official Response from forms.app
Hello Lawrence šļø
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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