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Compare Jobber and The Customer Factor 
Featured Products
At a Glance
Market Segments
Small-Business (87.5% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $29.00 1 User
No pricing available
Jobber
Star Rating
(436)4.6 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 User
Free Trial is available
Browse all 4 pricing plansThe Customer Factor
Star Rating
(10)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about The Customer FactorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jobber excels in overall user satisfaction, boasting a significantly higher G2 Score compared to The Customer Factor. Users appreciate the intuitive scheduling tool and the CRM features, which make managing tasks straightforward and efficient.
- Users say that Jobber's ease of use is a standout feature, with many highlighting how simple it is to navigate the software. One reviewer noted that the color-coded job scheduling helps teams easily understand their assignments, making daily operations smoother.
- According to verified reviews, Jobber's customer support is frequently praised for being responsive and helpful. This level of support is a significant advantage for users who may need assistance, especially when compared to The Customer Factor, which has received less recent feedback on support quality.
- Reviewers mention that The Customer Factor shines in its invoicing and credit card processing capabilities, making financial transactions seamless. Users appreciate the intuitive interface that simplifies organizing customer information and tracking payments.
- Users highlight that while The Customer Factor is easy to implement, Jobber's comprehensive features, such as its mobile app for staff organization, provide a more robust solution for small to medium-sized businesses looking for an all-in-one platform.
- G2 reviewers note that Jobber has a much larger volume of reviews, indicating a more established user base and reliable feedback. This extensive user experience contributes to a better understanding of its strengths and weaknesses, while The Customer Factor has fewer reviews, making it harder to gauge its overall performance.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
The Customer Factor
No pricing availableFree Trial
Jobber
Free Trial is available
The Customer Factor
No trial information availableRatings
Meets Requirements
8.7
382
9.0
8
Ease of Use
9.0
394
7.9
8
Ease of Setup
8.9
290
8.3
5
Ease of Admin
9.1
239
9.0
5
Quality of Support
9.1
374
8.6
7
Has the product been a good partner in doing business?
9.3
239
8.7
5
Product Direction (% positive)
9.1
388
8.5
8
Features by Category
Job Management
6.9
39
Not enough data
9.0
41
Not enough data
7.5
40
Not enough data
Field Service Management
8.6
41
Not enough data
8.3
40
Not enough data
7.9
39
Not enough data
Operations
5.4
17
Not enough data
5.8
17
Not enough data
8.3
19
Not enough data
Resource Management
6.2
17
Not enough data
8.2
16
Not enough data
7.4
17
Not enough data
Operations
5.2
21
Not enough data
5.2
21
Not enough data
8.0
22
Not enough data
Resource Management
6.4
21
Not enough data
8.0
22
Not enough data
6.7
21
Not enough data
Generative AI
7.5
118
Not enough data
6.0
114
Not enough data
Before the Job
8.6
249
8.7
5
8.6
236
Not enough data
8.8
246
Not enough data
8.3
242
7.7
5
On the Job
8.3
252
Not enough data
7.8
249
Not enough data
6.9
225
Not enough data
8.5
248
9.0
5
8.2
191
Not enough data
After the Job
8.0
249
9.7
5
7.9
246
Not enough data
9.1
250
10.0
5
8.2
236
8.7
5
Agentic AI - Field Service Management
5.3
46
Not enough data
5.9
45
Not enough data
5.9
45
Not enough data
Categories
Categories
Shared Categories
Jobber and The Customer Factor are categorized as Field Service Management
Unique Categories
Jobber is categorized as Masonry, Construction CRM, Property Restoration, Pest Control, HVAC, Cleaning Services, and Roofing
The Customer Factor has no unique categories
Reviews
Reviewers' Company Size
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Customer Factor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.8%
Consumer Services
23.6%
Facilities Services
6.0%
Environmental Services
3.8%
Accounting
2.2%
Other
33.7%
Facilities Services
30.0%
Outsourcing/Offshoring
10.0%
Mining & Metals
10.0%
Human Resources
10.0%
Government Administration
10.0%
Other
30.0%
Discussions
How can we make jobberman give out job applications based on qualification?
1 Comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
The Customer Factor has no discussions with answers
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