Compare Jobber and Kickserv 
At a Glance
Market Segments
Small-Business (83.4% of reviews)
Small-Business (82.0% of reviews)
Entry-Level Pricing
Starting at $19.00
$19.00 Per Month
Jobber
Star Rating
(310)4.5 out of 5
Market Segments
Small-Business (83.4% of reviews)
Entry-Level Pricing
Starting at $19.00
Free Trial is available
Browse all 3 pricing plansKickserv
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (82.0% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kickserv excels in its Job Tracking feature, scoring a remarkable 9.4, which reviewers mention allows for seamless monitoring of job progress and status updates. In contrast, Jobber, while still strong, does not have a specific score for job tracking, leading to some users feeling less confident in their job management capabilities.
- Reviewers mention that Kickserv's Self-Service Portals score an impressive 9.2, providing customers with easy access to their information and enhancing user experience. Jobber, however, does not highlight this feature as prominently, which some users feel limits customer engagement.
- Users on G2 highlight Kickserv's superior Field Scheduling capabilities, scoring 9.4, which reviewers say simplifies the process of assigning jobs to field workers. Jobber's scheduling features, while functional, received a lower score of 8.6, leading some users to express a desire for more robust scheduling options.
- Reviewers mention that Kickserv's GSX Integration is a standout feature with a score of 9.8, allowing for seamless integration with other systems. Jobber, on the other hand, does not have a comparable integration feature, which some users report as a significant drawback for their operational needs.
- Users say that Kickserv's Estimates and Invoicing feature is highly rated at 9.3, making it easy to create and send invoices. Jobber matches this with a score of 9.0, but some users feel that Kickserv offers a more intuitive interface for managing financial documents.
- G2 users report that Kickserv's Quality of Support is consistently rated at 9.1, with many reviewers praising the responsiveness and helpfulness of the support team. Jobber also scores 9.1, but some users mention that their experiences with support can vary, leading to a perception of inconsistency.
Featured Products
Sponsored
FieldPulse
(335)
Field Service Management
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Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $19.00
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
Kickserv
FLEX
$19.00
Per Month
- 3 Users included
- Sales & Customer Management
- Employees & Scheduling
Free Trial
Jobber
Free Trial is available
Kickserv
Free Trial is available
Ratings
Meets Requirements
8.6
273
8.4
156
Ease of Use
8.9
279
8.8
157
Ease of Setup
8.8
179
8.9
94
Ease of Admin
9.1
162
9.1
92
Quality of Support
9.1
267
9.1
153
Has the product been a good partner in doing business?
9.2
162
9.1
90
Product Direction (% positive)
9.0
276
8.8
156
Features by Category
Job Management
7.4
26
Not enough data
9.3
28
Not enough data
8.3
27
Not enough data
Field Service Management
8.9
28
Not enough data
8.4
27
Not enough data
7.5
26
Not enough data
Operations
5.5
11
Not enough data
5.5
11
Not enough data
8.7
13
Not enough data
Resource Management
6.2
11
Not enough data
9.0
10
Not enough data
8.0
11
Not enough data
Operations
5.0
14
Not enough data
4.6
14
Not enough data
8.8
15
Not enough data
Resource Management
6.5
14
Not enough data
8.4
15
Not enough data
7.3
14
Not enough data
Customer Management
Not enough data
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Service Management
Not enough data
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Business Management
Not enough data
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.7
167
8.9
96
8.6
155
9.0
85
8.9
166
9.2
93
8.6
160
8.8
90
On the Job
8.7
171
8.7
63
8.0
169
8.6
85
7.4
146
8.0
73
8.6
167
8.6
82
8.3
110
8.5
65
After the Job
8.1
168
8.4
88
7.9
165
Feature Not Available
9.0
168
9.0
89
8.4
155
Feature Not Available
Categories
Categories
Shared Categories
Jobber and Kickserv are categorized as Pest Control, Field Service Management, and Cleaning Services
Reviews
Reviewers' Company Size
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.2%
Consumer Services
23.6%
Facilities Services
6.6%
Environmental Services
3.3%
Accounting
2.0%
Other
35.2%
Construction
28.4%
Consumer Services
11.7%
Facilities Services
5.6%
Computer Software
5.6%
Information Technology and Services
3.7%
Other
45.1%
Most Helpful Reviews
Jobber
Most Helpful Favorable Review
Kyra D.
Verified User in Consumer Services
Built-in work requests make it easy to gather information form prospective clients. They can be converted to quotes/jobs and emailed to clients. Using this feature has really helped us to stay on top of the needs of prospective clients.
Most Helpful Critical Review
Levi K.
Verified User in Consumer Services
Invoices are not truly in sync (this is huge!) Any refunds or changes AFTER an invoice has been initially synced to QBO has to be changed by the Jobber Dev team, and even when the Jobber Dev team makes changes to an invoice, those changes aren't synced to...
Kickserv
Most Helpful Favorable Review
Verified User in Automotive
It's easy to use once you get the hang of it. Intuitive and not time consuming at all.
Most Helpful Critical Review
Verified User in E-Learning
The interface could be more user friendly. It has a vibe that could put off people.
Kyra D.
Verified User in Consumer Services
Built-in work requests make it easy to gather information form prospective clients. They can be converted to quotes/jobs and emailed to clients. Using this feature has really helped us to stay on top of the needs of prospective clients.
Verified User in Automotive
It's easy to use once you get the hang of it. Intuitive and not time consuming at all.
Levi K.
Verified User in Consumer Services
Invoices are not truly in sync (this is huge!) Any refunds or changes AFTER an invoice has been initially synced to QBO has to be changed by the Jobber Dev team, and even when the Jobber Dev team makes changes to an invoice, those changes aren't synced to...
Verified User in E-Learning
The interface could be more user friendly. It has a vibe that could put off people.
Discussions
How can we make jobberman give out job applications based on qualification?
1 comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
What is Kickserv?
1 comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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