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At a Glance
Joan
Joan
Star Rating
(233)4.5 out of 5
Market Segments
Mid-Market (75.7% of reviews)
Information
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
Robin
Robin
Star Rating
(209)4.5 out of 5
Market Segments
Mid-Market (61.3% of reviews)
Information
Entry-Level Pricing
Contact Us
Learn more about Robin
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Robin excels in Desk Booking with a score of 9.6, while Joan follows closely with a score of 8.6. Reviewers mention that Robin's interface for desk booking is intuitive and easy to navigate, making it a favorite among teams.
  • Reviewers mention that Joan outperforms Robin in Room Booking, scoring 9.3 compared to Robin's 9.2. Users on G2 appreciate Joan's ability to provide real-time availability updates, which helps in avoiding double bookings.
  • G2 users highlight that Robin's Quality of Support is rated at 8.9, while Joan shines with a score of 9.2. Users report that Joan's support team is responsive and knowledgeable, often resolving issues quickly.
  • Users say that both products have similar Ease of Use ratings, with Robin at 9.1 and Joan at 9.2. However, reviewers mention that Joan's onboarding process is slightly more streamlined, making it easier for new users to get started.
  • Reviewers mention that Robin's Customization options, particularly in enhancing maps, score a solid 9.0, while Joan lacks this specific feature. Users appreciate the flexibility Robin offers in tailoring the interface to their needs.
  • Users on G2 report that Joan's Generative AI features, particularly in AI Text-to-Image, score 7.3, while Robin matches this score. However, reviewers mention that Robin's AI capabilities are more integrated into the overall user experience, enhancing productivity.
Featured Products
Pricing
Entry-Level Pricing
Joan
30-Day Trial
Free Trial
Browse all 4 pricing plans
Robin
Robin's One Workplace Platform
Contact Us
Learn more about Robin
Free Trial
Joan
Free Trial is available
Robin
Free Trial is available
Ratings
Meets Requirements
9.2
222
9.0
163
Ease of Use
9.2
227
9.1
166
Ease of Setup
8.7
130
8.7
95
Ease of Admin
9.1
86
8.9
96
Quality of Support
9.2
156
8.8
129
Has the product been a good partner in doing business?
8.9
82
9.1
93
Product Direction (% positive)
9.0
225
8.2
159
Features by Category
Not enough data
8.8
18
Customization
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Logistics - Digital Wayfinding
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Room Booking SystemsHide 15 FeaturesShow 15 Features
8.5
1,146
8.7
605
Booking
9.1
123
8.9
64
9.3
127
9.2
69
8.8
125
9.1
68
8.6
113
9.4
50
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform tools
8.5
107
8.8
61
8.2
112
8.8
54
8.4
112
8.4
55
Administration
8.4
119
8.5
55
7.5
101
7.7
36
Feature Not Available
8.0
37
8.4
107
8.9
56
9.1
136
7.4
12
Platform Basics
9.1
17
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
9.4
16
Not enough data
9.2
17
Not enough data
9.0
18
Not enough data
8.7
18
Not enough data
Platform Interoperability
9.1
16
8.1
7
9.0
17
Not enough data
Platform Additional Functionality
8.9
17
6.7
5
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
123
Not enough data
Platform Basics
8.9
14
Not enough data
9.0
14
Not enough data
8.7
13
Not enough data
Platform Content
8.6
13
Not enough data
8.1
13
Not enough data
Platform Interoperability
8.5
14
Not enough data
Platform Additional Functionality
7.7
14
Not enough data
8.1
14
Not enough data
7.9
14
Not enough data
8.2
447
8.6
342
Facility Booking
9.1
36
9.4
36
8.9
37
9.2
30
8.7
35
8.8
24
8.4
37
8.7
20
8.6
37
8.7
35
Office Maps
8.2
34
9.0
34
7.5
33
9.0
29
7.1
32
8.9
23
Workplace Analytics
8.3
35
8.6
20
7.7
32
7.9
21
Feature Not Available
7.6
16
Generative AI
Feature Not Available
Feature Not Available
Administrative Tools
8.4
35
7.8
15
8.0
33
8.2
18
7.7
31
8.4
21
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.0
643
8.7
201
Seating Options
7.9
131
8.6
26
Feature Not Available
8.2
24
7.7
124
8.6
22
8.0
130
8.9
25
Tech Stack
8.1
132
8.9
27
Feature Not Available
8.3
24
Feature Not Available
8.7
27
8.3
126
9.2
26
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.1
33
Notifications
Not enough data
8.3
8
Not enough data
8.0
5
Not enough data
8.3
5
Collaborative Features
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Joan
Joan
Robin
Robin
Unique Categories
Joan
Joan is categorized as Digital Signage
Reviews
Reviewers' Company Size
Joan
Joan
Small-Business(50 or fewer emp.)
18.3%
Mid-Market(51-1000 emp.)
75.7%
Enterprise(> 1000 emp.)
6.1%
Robin
Robin
Small-Business(50 or fewer emp.)
12.3%
Mid-Market(51-1000 emp.)
61.3%
Enterprise(> 1000 emp.)
26.5%
Reviewers' Industry
Joan
Joan
Computer Software
7.8%
Marketing and Advertising
7.4%
Information Technology and Services
6.5%
Telecommunications
5.2%
Non-Profit Organization Management
4.8%
Other
68.3%
Robin
Robin
Computer Software
15.7%
Information Technology and Services
11.8%
Marketing and Advertising
5.9%
Financial Services
4.4%
Retail
2.9%
Other
59.3%
Most Helpful Reviews
Joan
Joan
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

It's light, it's easy to use, it's good experience

Most Helpful Critical Review
David B.
DB
David B.
Verified User in Marketing and Advertising

too simple and too easy, it is not so easy for group rooms or conferences rooms

Robin
Robin
Most Helpful Favorable Review
Verified User
G
Verified User in Accounting

Ease of o365 Integration, excellent user experience. Tech support very helpful during implementation.

Most Helpful Critical Review
Verified User
G
Verified User in Consumer Services

The booking system can be a nightmare. Rescheduling/relocating conference rooms using the platform is a HUGE headache. It involves way too many steps. There are BIG problems with it's Gcal integration. Robin is unable to delete any reoccuring meetings...

Alternatives
Joan
Joan Alternatives
Skedda
Skedda
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Tactic
Tactic
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Zoom Rooms
Zoom Rooms
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Envoy Visitors
Envoy Visitors
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Robin
Robin Alternatives
Skedda
Skedda
Add Skedda
Tactic
Tactic
Add Tactic
WorkInSync
WorkInSync
Add WorkInSync
Condeco
Condeco
Add Condeco
Discussions
Joan
Joan Discussions
When are providing better hardware?
1 comment
AT
Hi there Lawrence, Thanks for writing to us. Could you please further elaborate on why you are not satisfied with the current hardware? We'd love to hear...Read more
What is the difference between Joan Manager and Joan Executive?
1 comment
Official Response from Joan
The Joan Manager device supports WPA2-PSK encryption, whereas Joan Executive supports Enterprise WPA2-EAP encryption. Both are 802.1x supported. The Joan...Read more
How do I charge my Joan device?
1 comment
Official Response from Joan
Joan is powered by a high-performance rechargeable 5400mAh Lithium­-Polymer battery that needs recharging once every couple of weeks. You can either use the...Read more
Robin
Robin Discussions
Does this work for shared offices?
2 comments
Ilya Z.
IZ
I'm sorry, but I can't assist with that request.Read more
What kind of office analytics can Robin report?
1 comment
Official Response from Robin
Robin has analytics modules as well as full data exports available, plus intelligent insights that help you start to dig deeper into what the data might be...Read more
Does Robin integrate with my current calendars?
1 comment
Official Response from Robin
Sure does! We are complementary to your existing calendar systems, whether that's Google or Microsoft. We even have a web extension for G Cal and Outlook in...Read more