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At a Glance
Jira
Jira
Star Rating
(6,095)4.3 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Information
Entry-Level Pricing
starts at $20/ month for 10 users
Browse all 3 pricing plans
Phabricator
Phabricator
Star Rating
(27)4.3 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Phabricator
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Jira excels in its Kanban Board functionality, allowing teams to visualize their workflow effectively, while Phabricator's Kanban features are less intuitive, making it harder for teams to adapt quickly.
  • Reviewers mention that Jira's Automation capabilities are robust, enabling users to create complex rules for task management, whereas Phabricator's automation features are more limited, which can hinder efficiency in repetitive tasks.
  • G2 users highlight that Jira's Reporting tools are comprehensive and user-friendly, providing detailed insights into project progress, while Phabricator's reporting options are seen as less flexible and harder to customize according to specific needs.
  • Users on G2 say that Jira's Custom Workflows allow for extensive personalization, catering to diverse team processes, whereas Phabricator's workflow customization is perceived as more rigid, limiting adaptability.
  • Reviewers mention that Jira's Bug Monitoring features, including detailed analytics and bug history tracking, are superior, providing teams with better oversight, while Phabricator's bug tracking is considered less comprehensive.
  • Users report that Jira's Ease of Setup is a drawback, with a score of 7.6, indicating a steeper learning curve compared to Phabricator, which, despite its lower overall ratings, is noted for being easier to set up and manage.
Pricing
Entry-Level Pricing
Jira
Development
starts at $20
/ month for 10 users
Browse all 3 pricing plans
Phabricator
No pricing available
Free Trial
Jira
No trial information available
Phabricator
No trial information available
Ratings
Meets Requirements
8.8
5,079
8.5
27
Ease of Use
8.0
5,110
8.4
27
Ease of Setup
7.6
1,476
6.3
15
Ease of Admin
7.4
1,270
8.2
14
Quality of Support
8.2
3,853
8.1
15
Has the product been a good partner in doing business?
8.4
1,138
8.3
8
Product Direction (% positive)
8.2
4,916
8.7
27
Features by Category
8.8
8,541
Not enough data
Bug Reporting
8.8
1437
Not enough data
8.7
1397
Not enough data
8.8
1472
Not enough data
Bug Monitoring
8.6
1384
Not enough data
8.9
1480
Not enough data
8.8
1371
Not enough data
Continuous IntegrationHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
28,955
Not enough data
Communication
8.4
2272
Not enough data
8.2
2137
Not enough data
8.1
2051
Not enough data
Planning
8.7
2736
Not enough data
8.7
2812
Not enough data
8.8
2548
Not enough data
8.6
2654
Not enough data
8.3
2278
Not enough data
Workflow Management
8.6
2606
Not enough data
8.8
2856
Not enough data
7.8
1887
Not enough data
8.4
2118
Not enough data
Categories
Categories
Shared Categories
Jira
Jira
Phabricator
Phabricator
Jira and Phabricator are categorized as Bug Tracking
Unique Categories
Jira
Jira is categorized as Product Management
Reviews
Reviewers' Company Size
Jira
Jira
Small-Business(50 or fewer emp.)
23.6%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
33.5%
Phabricator
Phabricator
Small-Business(50 or fewer emp.)
40.7%
Mid-Market(51-1000 emp.)
48.1%
Enterprise(> 1000 emp.)
11.1%
Reviewers' Industry
Jira
Jira
Information Technology and Services
23.6%
Computer Software
23.6%
Internet
4.8%
Financial Services
4.5%
Marketing and Advertising
4.3%
Other
39.2%
Phabricator
Phabricator
Information Technology and Services
22.2%
Computer Software
22.2%
Internet
18.5%
Retail
11.1%
Hospital & Health Care
7.4%
Other
18.5%
Most Helpful Reviews
Jira
Jira
Most Helpful Favorable Review
Daniel J.
DJ
Daniel J.
Verified User in Computer & Network Security

We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...

Most Helpful Critical Review
Jerry W. E.
JE
Jerry W. E.
Verified User in Computer Software

Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...

Phabricator
Phabricator
Most Helpful Favorable Review
WK
William K.
Verified User in Retail

The Phabricator development suite literally has every module you can think of. It supports Git, HG(Mercurial), and SVN. It allows you to do pre-merge reviews (Differential) or post-commit reveiws (Audit). The built in Wiki allows you to document everything...

Most Helpful Critical Review
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services

Phabricator is really hard to customize to suit the business as its a very inflexible. Furthermore making changes to commits is not available via the front end gui.

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Discussions
Jira
Jira Discussions
Is Jira a good tool?
12 comments
Mahendra P.
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 comments
Cindy S.
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
6 comments
Varun C.
VC
teams plan sprints, manage backlogsRead more
Phabricator
Phabricator Discussions
Monty the Mongoose crying
Phabricator has no discussions with answers