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Compare Instacart Retailer Platform and Uber Eats for Merchants 
At a Glance
Market Segments
Small-Business (68.7% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Instacart Retailer Platform
Star Rating
(68)4.2 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Instacart Retailer PlatformUber Eats for Merchants
Star Rating
(184)4.0 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Uber Eats for MerchantsInstacart Retailer Platform vs Uber Eats for Merchants
When assessing the two solutions, reviewers found Uber Eats for Merchants easier to use. However, Instacart Retailer Platform is easier to set up and administer. Reviewers also preferred doing business with Instacart Retailer Platform overall.
- Instacart Retailer Platform and Uber Eats for Merchants both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Instacart Retailer Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Uber Eats for Merchants over Instacart Retailer Platform.
Pricing
Entry-Level Pricing
Instacart Retailer Platform
No pricing availableUber Eats for Merchants
No pricing availableFree Trial
Instacart Retailer Platform
No trial information availableUber Eats for Merchants
No trial information availableRatings
Meets Requirements
8.3
46
8.3
142
Ease of Use
8.3
45
8.6
143
Ease of Setup
9.3
18
9.0
59
Ease of Admin
8.9
15
8.5
53
Quality of Support
7.7
38
7.4
134
Has the product been a good partner in doing business?
8.7
18
8.1
55
Product Direction (% positive)
7.6
44
7.8
137
Features by Category
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Instacart Retailer Platform and Uber Eats for Merchants are categorized as Grocery Delivery
Unique Categories
Instacart Retailer Platform has no unique categories
Uber Eats for Merchants is categorized as On-Demand Catering and Food Delivery
Reviews
Reviewers' Company Size
Instacart Retailer Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uber Eats for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Primary/Secondary Education
4.5%
Information Technology and Services
4.5%
Food & Beverages
4.5%
Other
74.6%
Computer Software
19.3%
Information Technology and Services
12.3%
Food & Beverages
7.0%
Higher Education
3.5%
Restaurants
2.9%
Other
55.0%
Alternatives
Discussions
Instacart unfairness to its employees
1 Comment
IM
I agreeRead more
Are you a legit business?
1 Comment
CM
A couple of months ago, I had the same experience. Instacart is full of promises and unfulfilled claims.
In my case, I used Instacart for one order at...Read more
Instacart Retailer Platform has no more discussions with answers
Can I use this for catering?
1 Comment
LF
Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also...Read more
Uber Eats for Merchants has no more discussions with answers
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