Compare Instacart Retailer Platform and goPuff 
- Users report that goPuff has a user-friendly interface, making it easy to navigate and place orders quickly, while reviewers mention that Instacart Retailer Platform offers a more robust setup process, which some find beneficial for larger operations.
- Reviewers say that goPuff's customer support is responsive but can be hit or miss, whereas users on G2 highlight that Instacart Retailer Platform provides consistent support, with many praising their dedicated account managers.
- G2 users mention that goPuff excels in catering to small businesses with its straightforward pricing model, while users report that Instacart Retailer Platform has a more complex pricing structure that may be better suited for larger retailers.
- Users say that goPuff's product direction has been somewhat stagnant, with a score of 6.1, while reviewers mention that Instacart Retailer Platform shows a more positive trajectory with a score of 7.6, indicating ongoing improvements and feature updates.
- Reviewers mention that the ease of setup for Instacart Retailer Platform is notably high, scoring 9.2, which is a significant advantage for businesses looking to get started quickly compared to goPuff's less emphasized setup process.
- Users on G2 report that goPuff's delivery speed is a standout feature, often praised for its efficiency, while reviewers say that Instacart Retailer Platform shines in its extensive inventory management capabilities, making it a better choice for businesses with diverse product offerings.
I love the ease of the instacart platform, especially the app. I can shop from y favorite stores and then also build into those stores' requests and substitutions, making shopping a lot easier than going to the store.
Beware!!! Awful experience, shopper was good but Instacart & stores charge much higher online prices, you get charged those prices not the actual store prices which is reflected on your bill. I was overcharged by $90, they try to tell me that is for taxes &...
I love how almost everytime i order the delivery will arrive within 35 minutes at most
Prices are very high and have gotten higher since goPuff's start.
I love the ease of the instacart platform, especially the app. I can shop from y favorite stores and then also build into those stores' requests and substitutions, making shopping a lot easier than going to the store.
I love how almost everytime i order the delivery will arrive within 35 minutes at most
Beware!!! Awful experience, shopper was good but Instacart & stores charge much higher online prices, you get charged those prices not the actual store prices which is reflected on your bill. I was overcharged by $90, they try to tell me that is for taxes &...
Prices are very high and have gotten higher since goPuff's start.
