Compare Insight Hub (formerly SmartBear BugSnag) and Sentry 
At a Glance
Market Segments
Small-Business (45.2% of reviews)
Small-Business (46.0% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Insight Hub (formerly SmartBear BugSnag)
Star Rating
(31)4.3 out of 5
Market Segments
Small-Business (45.2% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansSentry
Star Rating
(115)4.5 out of 5
Market Segments
Small-Business (46.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugSnag excels in Crash Monitoring with a score of 9.3, providing constant monitoring and timely alerts, which reviewers appreciate for its reliability in identifying issues quickly.
- Reviewers mention that Sentry shines in Bug History tracking, scoring 8.9, allowing teams to easily access and analyze past bugs, which enhances their debugging process significantly.
- G2 users highlight BugSnag's Data Retention capabilities, scoring 9.3, as a strong point, enabling users to keep historical data for longer periods, which is crucial for long-term analysis.
- Users on G2 report that Sentry's Real User Monitoring (RUM) feature, with a score of 8.7, provides valuable insights into user interactions, helping teams optimize performance based on real user data.
- Reviewers say that BugSnag's Alerting system, rated at 8.8, is highly customizable, allowing teams to set specific alerts that cater to their unique needs, which many find beneficial for their workflow.
- Users mention that Sentry's Performance Monitoring features, scoring 8.8, are robust, providing detailed insights into application performance, which helps teams proactively address potential issues before they affect users.
Featured Products
Sponsored
Shortcut
(165)
Application Performance Monitoring (APM)
Visit Website
Sponsored
Kualitee
(165)
Application Performance Monitoring (APM)
Visit Website
Pricing
Entry-Level Pricing
Insight Hub (formerly SmartBear BugSnag)
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Free Trial
Insight Hub (formerly SmartBear BugSnag)
Free Trial is available
Sentry
Free Trial is available
Ratings
Meets Requirements
8.9
28
9.0
95
Ease of Use
8.9
28
8.6
96
Ease of Setup
9.0
7
8.5
46
Ease of Admin
8.8
7
8.8
35
Quality of Support
8.8
17
8.4
70
Has the product been a good partner in doing business?
9.3
5
8.9
28
Product Direction (% positive)
7.4
27
9.3
95
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
7.6
9
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
7.3
30
Not enough data
7.2
29
Not enough data
8.0
34
Bug Monitoring
Not enough data
8.5
35
9.7
5
8.8
39
9.3
5
8.1
35
Crash Monitoring
Not enough data
9.3
10
Not enough data
8.8
11
Not enough data
7.5
10
Crash Data
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.2
10
Metrics
Not enough data
7.4
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
6.9
7
Not enough data
6.4
7
Visibility
Not enough data
8.8
14
Not enough data
8.2
14
Not enough data
8.9
14
Monitoring and Management
Not enough data
7.6
13
Not enough data
8.5
13
Not enough data
8.7
13
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.3
22
Not enough data
8.5
23
Not enough data
8.9
24
Not enough data
6.4
14
Not enough data
8.4
17
Response
Not enough data
8.4
21
Not enough data
8.3
21
Not enough data
8.1
17
Performance
Not enough data
8.8
16
Not enough data
7.6
15
Functionality
Not enough data
7.1
14
Not enough data
7.8
13
Not enough data
5.0
11
Not enough data
6.4
12
Generative AI
Not enough data
Feature Not Available
Metrics
Not enough data
7.4
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
6.9
7
Not enough data
6.4
7
Categories
Categories
Shared Categories
Insight Hub (formerly SmartBear BugSnag) and Sentry are categorized as Bug Tracking
Unique Categories
Insight Hub (formerly SmartBear BugSnag) has no unique categories
Reviews
Reviewers' Company Size
Insight Hub (formerly SmartBear BugSnag)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.4%
Internet
9.7%
Information Technology and Services
9.7%
Hospital & Health Care
9.7%
Financial Services
9.7%
Other
41.9%
Computer Software
28.3%
Information Technology and Services
18.6%
Internet
9.7%
Financial Services
4.4%
Logistics and Supply Chain
3.5%
Other
35.4%
Most Helpful Reviews
Insight Hub (formerly SmartBear BugSnag)
Most Helpful Favorable Review
Del R.
Verified User in Management Consulting
The fast way to capture unhandled and processing mistakes. great that I can automatically collect diagnostic information. Also, I guess the more important step that I can see how many times an fault happens.
Most Helpful Critical Review
Verified User in Accounting
Rather than charge for overages they will automatically jack up your monthly price without asking. Went from $70 to $280 for our monthly bill.
Sentry
Most Helpful Favorable Review
Ariel C.
Verified User in Information Technology and Services
For me, the most convenient is track errors for multiple languages on a single app. Pretty easy to install and set up.
Most Helpful Critical Review
Eric H.
Verified User in Medical Devices
I've found an unusual and very problematic bug with the account management-- I had a previous Sentry account with another company, and after changing jobs, I've found that no matter what I do, I cannot log in to the new company's single sign on page in...
Del R.
Verified User in Management Consulting
The fast way to capture unhandled and processing mistakes. great that I can automatically collect diagnostic information. Also, I guess the more important step that I can see how many times an fault happens.
Ariel C.
Verified User in Information Technology and Services
For me, the most convenient is track errors for multiple languages on a single app. Pretty easy to install and set up.
Verified User in Accounting
Rather than charge for overages they will automatically jack up your monthly price without asking. Went from $70 to $280 for our monthly bill.
Eric H.
Verified User in Medical Devices
I've found an unusual and very problematic bug with the account management-- I had a previous Sentry account with another company, and after changing jobs, I've found that no matter what I do, I cannot log in to the new company's single sign on page in...
Discussions
Insight Hub (formerly SmartBear BugSnag) has no discussions with answers
Sentry has no discussions with answers
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