Compare InfiniteWP and WPMU DEV 
- Users report that InfiniteWP has a lower G2 rating of 4.1 compared to WPMU DEV's impressive 4.9, indicating a significant difference in overall user satisfaction.
- Reviewers mention that WPMU DEV excels in quality of support with a score of 9.8, while InfiniteWP lags behind at 7.6, highlighting the importance of responsive customer service in user experience.
- G2 users note that WPMU DEV offers superior site management features, particularly in cloning and theme/plugin management, scoring 8.7 and 9.4 respectively, whereas InfiniteWP scores only 6.3 and 6.7 in these areas.
- Users on G2 emphasize that WPMU DEV's security features, such as malware identification and removal (9.4) and backup capabilities (9.2), significantly outperform InfiniteWP's ratings of 6.7 for backups, showcasing a critical difference in security offerings.
- Reviewers say that WPMU DEV's ease of setup (9.3) and ease of admin (9.4) are standout features, making it more user-friendly compared to InfiniteWP, which lacks specific scores in these categories.
- Users report that WPMU DEV's advanced management features, including analytics (9.0) and client reports (8.8), provide valuable insights that are not as robust in InfiniteWP, which scores lower in performance reporting.
- All WPMU DEV pro plugins
- 5GB CDN
- 5GB backup storage
- It's free when it comes to the core features - I can manage all the WP websites from one place with Admin access within the InfiniteWP tab - Backup feature with the option of selecting either files of database or both - No updating problems
The product often stops working inexplicably, despite no changes to either the underlying WordPress installation/s or the server it's running on. Also, they have a terrible account management system and wouldn't process a refund when we were charged after...
Their (amazing) 24/7 support. Even went as fast as write a custom code for us and helped us remove a Trojan on our server back on our early days. Truly exceptional.
Their tech support, it seems like their techs like to just do things without any sort of authorization. You can ask for all the help that you'd like but they will always go right to work and not take into account if there are production sites that shouldn't...
- It's free when it comes to the core features - I can manage all the WP websites from one place with Admin access within the InfiniteWP tab - Backup feature with the option of selecting either files of database or both - No updating problems
Their (amazing) 24/7 support. Even went as fast as write a custom code for us and helped us remove a Trojan on our server back on our early days. Truly exceptional.
The product often stops working inexplicably, despite no changes to either the underlying WordPress installation/s or the server it's running on. Also, they have a terrible account management system and wouldn't process a refund when we were charged after...
Their tech support, it seems like their techs like to just do things without any sort of authorization. You can ask for all the help that you'd like but they will always go right to work and not take into account if there are production sites that shouldn't...
