Compare Incident IQ and SchoolStatus 
At a Glance
Market Segments
Mid-Market (50.9% of reviews)
Mid-Market (70.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 License Per School Per Year
Incident IQ
Star Rating
(219)4.6 out of 5
Market Segments
Mid-Market (50.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Incident IQSchoolStatus
Star Rating
(662)4.9 out of 5
Market Segments
Mid-Market (70.4% of reviews)
Entry-Level Pricing
Contact Us 1 License Per School Per Year
Learn more about SchoolStatusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Incident IQ excels in its "Ticket Collaboration" feature, scoring 9.0, which allows for seamless teamwork on tickets. In contrast, SchoolStatus also performs well but does not highlight this feature as prominently, leading to a slightly less collaborative experience.
- Reviewers mention that SchoolStatus shines in "Mass Messaging" with a score of 9.6, making it easier for users to communicate with large groups effectively. Incident IQ, while still strong, scores lower at 9.1, indicating that SchoolStatus may be the better choice for schools needing robust messaging capabilities.
- G2 users highlight the "Ease of Setup" in SchoolStatus, which scores 9.6, suggesting a more user-friendly onboarding process compared to Incident IQ's score of 8.9. This could be a significant factor for schools looking to implement the software quickly.
- Users on G2 report that Incident IQ's "Knowledge Base" integration is less effective, scoring 8.4, which may hinder users from finding solutions quickly. SchoolStatus, while not explicitly rated for this feature, has a higher overall satisfaction in support, indicating a potentially better knowledge management experience.
- Reviewers say that SchoolStatus offers superior "Quality of Support," scoring 9.7, which is crucial for schools that require timely assistance. Incident IQ, with a score of 9.1, may not provide the same level of support responsiveness, which could impact user satisfaction.
- Users report that Incident IQ's "Asset Inventory" features, particularly "Hardware Asset Inventory" scoring 9.2, are robust and well-received. SchoolStatus, while offering asset management, does not emphasize this area as strongly, suggesting that schools with significant asset tracking needs may prefer Incident IQ.
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Pricing
Entry-Level Pricing
Incident IQ
No pricing availableSchoolStatus
SchoolStatus Suite
Contact Us
1 License Per School Per Year
- Mass Messaging
- Learning Loss Data
- Two-way Communication
Free Trial
Incident IQ
No trial information availableSchoolStatus
No trial information availableRatings
Meets Requirements
9.0
203
9.5
509
Ease of Use
8.9
205
9.6
517
Ease of Setup
8.9
99
9.7
91
Ease of Admin
9.0
105
9.6
80
Quality of Support
9.1
186
9.7
467
Has the product been a good partner in doing business?
9.4
101
9.8
80
Product Direction (% positive)
9.4
200
9.8
490
Features by Category
Ticket and Case Management
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
9.1
371
Not enough data
9.6
434
Not enough data
9.3
377
Not enough data
8.9
209
Not enough data
9.4
365
Integration
Not enough data
9.4
316
Not enough data
9.1
223
Not enough data
9.5
246
Asset Inventory
9.2
95
Not enough data
8.7
72
Not enough data
8.6
65
Not enough data
8.5
77
Not enough data
8.7
74
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.0
89
Not enough data
8.7
74
Not enough data
8.4
55
Not enough data
8.9
87
Not enough data
Incident Management
9.0
120
Not enough data
8.9
112
Not enough data
8.9
122
Not enough data
8.4
115
Not enough data
8.4
109
Not enough data
Reporting
8.9
120
Not enough data
8.7
104
Not enough data
8.5
91
Not enough data
Access & Usability
8.0
105
Not enough data
8.5
107
Not enough data
8.6
104
Not enough data
8.6
90
Not enough data
Categories
Categories
Shared Categories
Incident IQ and SchoolStatus are categorized as School Management
Reviews
Reviewers' Company Size
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SchoolStatus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
38.4%
Information Technology and Services
23.1%
Education Management
21.3%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Primary/Secondary Education
54.8%
Education Management
41.2%
Higher Education
1.3%
E-Learning
1.3%
Public Relations and Communications
0.3%
Other
1.1%
Most Helpful Reviews
Incident IQ
Most Helpful Favorable Review
Charles B.
Verified User in Primary/Secondary Education
Incident IQ manages to keep me engaged in one portal instead of several, it's so much easier to operate than having separated systems across multiple different portals! It also streamlines my work flow so I do not get tripped up!
Most Helpful Critical Review
B.J. K.
Verified User in Primary/Secondary Education
Trying to run different reports. Not very easy to figure out.
SchoolStatus
Most Helpful Favorable Review
James P.
Verified User in Education Management
I love that I have the choice of using either email, texts or a phone call to contact parents/guardians about the progress of their students in a fast, structured enviroment.
Most Helpful Critical Review
Hannah A.
Verified User in Primary/Secondary Education
It doesn’t alway alert me to a message or missed call and sometimes it alerts me I have a message but won’t upload the message.
Charles B.
Verified User in Primary/Secondary Education
Incident IQ manages to keep me engaged in one portal instead of several, it's so much easier to operate than having separated systems across multiple different portals! It also streamlines my work flow so I do not get tripped up!
James P.
Verified User in Education Management
I love that I have the choice of using either email, texts or a phone call to contact parents/guardians about the progress of their students in a fast, structured enviroment.
B.J. K.
Verified User in Primary/Secondary Education
Trying to run different reports. Not very easy to figure out.
Hannah A.
Verified User in Primary/Secondary Education
It doesn’t alway alert me to a message or missed call and sometimes it alerts me I have a message but won’t upload the message.
Alternatives
Discussions
How are you priced?
2 comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
How do I teach my parents how to use SS so it is effective for them?
5 comments
JM
School Status really does not need any training - it is an easy way for teachers to get in touch with parents, and for parents to text back in real time. ...Read more
How can I make store all students populate into the database?
2 comments
LB
Hello. It is a good idea to keep a record of students, but for this you need to motivate students, because due to the workload, they often simply forget to...Read more
When will SchoolStatus offer virtual parent teacher conference on the app?
2 comments
AS
Thank you for your question, Erica! This is something that we have already sent over to our Technical Team as a feature request. We do understand the value...Read more
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