Compare HostGator and Netfirms

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At a Glance
HostGator
HostGator
Star Rating
(249)3.6 out of 5
Market Segments
Small-Business (78.8% of reviews)
Information
Entry-Level Pricing
Starting at $5.95 per month
Browse all 3 pricing plans
Netfirms
Netfirms
Star Rating
(11)2.8 out of 5
Market Segments
Small-Business (90.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Netfirms
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that HostGator excels in Ease of Use with a score of 8.1, while Netfirms falls short at 5.6, making HostGator a more user-friendly option for those new to website hosting.
  • Reviewers mention that HostGator's Technical Support is rated at 7.5, significantly higher than Netfirms' 5.4, indicating that users find HostGator's support team more responsive and helpful when issues arise.
  • G2 users highlight HostGator's superior Multiple Website Hosting capabilities with a score of 8.7, compared to Netfirms, which lacks this flexibility, making HostGator a better choice for users managing multiple sites.
  • Users on G2 report that HostGator offers better Backup and Restoration features, scoring 8.4, while Netfirms only manages a score of 6.8, suggesting that HostGator provides more reliable data protection options.
  • Reviewers say that HostGator's Performance metrics, particularly in Site Management with a score of 8.9, outshine Netfirms, which indicates that users experience faster and more efficient site operations with HostGator.
  • Users report that HostGator's Security Tools are rated at 7.5, while Netfirms only achieves a score of 6.8, suggesting that HostGator offers more robust security features to protect user data and websites.
Pricing
Entry-Level Pricing
HostGator
WordPress Hosting
Starting at $5.95
per month
Browse all 3 pricing plans
Netfirms
No pricing available
Free Trial
HostGator
No trial information available
Netfirms
No trial information available
Ratings
Meets Requirements
7.6
214
4.8
9
Ease of Use
8.1
213
5.6
9
Ease of Setup
8.0
100
6.1
6
Ease of Admin
7.7
100
5.8
6
Quality of Support
7.0
211
5.4
8
Has the product been a good partner in doing business?
6.7
98
5.6
6
Product Direction (% positive)
6.1
207
1.3
8
Features by Category
7.6
222
Not enough data
Support
7.5
36
Not enough data
8.7
31
Not enough data
8.0
32
Not enough data
7.4
31
Not enough data
Free Resources
6.8
31
Not enough data
6.8
30
Not enough data
7.7
31
Not enough data
7.3
280
Not enough data
Set Up
7.1
27
Not enough data
7.8
28
Not enough data
7.2
30
Not enough data
Security
7.4
30
Not enough data
7.6
28
Not enough data
6.8
28
Not enough data
7.4
27
Not enough data
Support
7.7
27
Not enough data
7.3
29
Not enough data
6.8
26
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
218
Not enough data
Performance
8.1
18
Not enough data
8.6
17
Not enough data
8.6
18
Not enough data
7.7
18
Not enough data
7.5
18
Not enough data
Security
8.3
19
Not enough data
7.4
18
Not enough data
7.1
16
Not enough data
7.4
17
Not enough data
Free Resources
7.5
19
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Virtual Private Servers (VPS)Hide 10 FeaturesShow 10 Features
7.7
1,239
Not enough data
Hosting Management
7.9
135
Not enough data
8.0
134
Not enough data
7.6
129
Not enough data
8.1
137
Not enough data
7.5
117
Not enough data
7.5
110
Not enough data
7.7
98
Not enough data
8.0
129
Not enough data
7.4
129
Not enough data
7.5
121
Not enough data
8.2
111
Not enough data
Customizations
8.1
8
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Growth
8.3
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.8
8
Not enough data
Content
8.3
8
Not enough data
8.1
7
Not enough data
7.3
8
Not enough data
8.5
8
Not enough data
Support
8.9
9
Not enough data
Categories
Categories
Shared Categories
HostGator
HostGator
Netfirms
Netfirms
HostGator and Netfirms are categorized as Domain Registrars, Shared Hosting, Dedicated Hosting, and Website Builder
Unique Categories
Netfirms
Netfirms has no unique categories
Reviews
Reviewers' Company Size
HostGator
HostGator
Small-Business(50 or fewer emp.)
78.8%
Mid-Market(51-1000 emp.)
14.7%
Enterprise(> 1000 emp.)
6.5%
Netfirms
Netfirms
Small-Business(50 or fewer emp.)
90.0%
Mid-Market(51-1000 emp.)
10.0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
HostGator
HostGator
Information Technology and Services
13.9%
Marketing and Advertising
13.5%
Computer Software
6.1%
Internet
3.7%
Graphic Design
2.9%
Other
60.0%
Netfirms
Netfirms
Marketing and Advertising
30.0%
Financial Services
20.0%
Religious Institutions
10.0%
Professional Training & Coaching
10.0%
Information Technology and Services
10.0%
Other
20.0%
Most Helpful Reviews
HostGator
HostGator
Most Helpful Favorable Review
Verified User
G
Verified User in Retail

The business tier is nice. I can host multiple sites for a low cost. Also easy of deploying a dummy site as a placeholder just upon addition of a new domain.

Most Helpful Critical Review
RL
Robert L.
Verified User in Arts and Crafts

HostGator's tech support has always been poor. Customers cannot contact tech support directly. Even if customer support promised to "escalate" the matter, it takes days for tech support to get back to us by email, and either they've closed the case...

Netfirms
Netfirms
Most Helpful Favorable Review
DL
Derek L.
Verified User in Information Technology and Services

When I signed up for netfirms it was simply to register a .ca domain when it had to be done like that. That was some time ago and since then netfirms has kept up with comparable plans and services to the services that I was using.

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

After the first year, renewal costs start to creep up. Gui look terrible like it was designed in the 90's. Site is pretty slow. Would not use them for hosting or any other services.

Alternatives
HostGator
HostGator Alternatives
Hostinger
Hostinger
Add Hostinger
A2 Hosting
A2 Hosting
Add A2 Hosting
Hostwinds
Hostwinds
Add Hostwinds
FastComet
FastComet
Add FastComet
Netfirms
Netfirms Alternatives
GoDaddy Domains
GoDaddy Domains
Add GoDaddy Domains
Hostinger
Hostinger
Add Hostinger
Hostwinds
Hostwinds
Add Hostwinds
Google Workspace
Google Workspace
Add Google Workspace
Discussions
HostGator
HostGator Discussions
How do i report the refund scam to an authority that is capable of sanctioning them.
1 comment
EH
Aaron, There is no scam, your refund is in process, so it's unclear what you would be reporting. Thanks. Erinn Customer Advocate at HostGatorRead more
Does HostGator have a website builder?
1 comment
Manmeet S.
MS
Yes they do , its a basic website builderRead more
What is HostGator used for?
1 comment
Yash G.
YG
It is used for web hosting and also provides domain hosting too.Read more
Netfirms
Netfirms Discussions
Monty the Mongoose crying
Netfirms has no discussions with answers