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Netfirms Reviews & Product Details

Netfirms Overview

What is Netfirms?

Netfirms is the premier provider of web hosting, domain name search and registration, e-commerce web site hosting, e-mail hosting, e-marketing services and technology solutions. Its customers include families, small home offices, established businesses, and large corporations who need reliable domain name registration and web hosting services. Netfirms powers more than 1.2 million websites with web hosting services towards online success each and every day. Trust, quality, and reliability have made Netfirms one of the largest, most recommended web hosting companies in the world.

Netfirms Details
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Product Description

Netfirms is the premier provider of web hosting, domain name search and registration, e-commerce web site hosting, e-mail hosting, e-marketing services and technology solutions. Its customers include families, small home offices, established businesses, and large corporations who need reliable domain name registration and web hosting services. Netfirms powers more than 1.2 million websites with web hosting services towards online success each and every day. Trust, quality, and reliability have made Netfirms one of the largest, most recommended web hosting companies in the world.


Seller Details
Seller
Web.com
Year Founded
2021
HQ Location
Jacksonville, Florida
Twitter
@Domaindotcom
170,368 Twitter followers
LinkedIn® Page
www.linkedin.com
2,274 employees on LinkedIn®
Ownership
Newfold Digital
Total Revenue (USD mm)
$1,300
Description

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, Yoast and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. #TeamNewfold

Recent Netfirms Reviews

MM
Mitch M.Small-Business (50 or fewer emp.)
0.5 out of 5
"Slow and broken hosting provider"
Customer Support is active. But when you have issues they will also tell you, your site is good when you literally witness the issue on your comput...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Slow load times with Good uptimes"
Decent reliability and Uptimes, Unlimited email accounts, decent chat support
Chad B.
CB
Chad B.Small-Business (50 or fewer emp.)
1.0 out of 5
"Unable to develop using CMS tools because of lag. Server setup confusing to assess issues. We moved."
Nothing that we can think of, sorry. Please improve your server health.
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0 people requested security information

Netfirms Media

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Video Reviews

11 Netfirms Reviews

2.8 out of 5
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11 Netfirms Reviews
2.8 out of 5
11 Netfirms Reviews
2.8 out of 5

Overall Review Sentiment for NetfirmsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MM
Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Netfirms?

Customer Support is active. But when you have issues they will also tell you, your site is good when you literally witness the issue on your computer screen. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

When netfirms first launched it was a decent server. Now it has become one of the slowest with many server issues. Once you set up the server you will witness poor server connectivity. Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

N/A moving all 10 clients off their server asap. I was the first one to move now I need to inform my clients. Review collected by and hosted on G2.com.

Verified User in Cosmetics
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Netfirms?

Decent reliability and Uptimes, Unlimited email accounts, decent chat support Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Average load times, shared hosting only, refund policies Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

I recommend it for small business Review collected by and hosted on G2.com.

Chad B.
CB
Creative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Netfirms?

Nothing that we can think of, sorry. Please improve your server health. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Unable to develop using CMS tools because of lag. Very slow page loads. Sometimes 10-20 seconds. Server setup confusing to assess issues. We moved. Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

Netfirms was unable to help Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Netfirms?

It provides good uptime and free migration of websites and domains Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Difficulty in using the Email system and sometimes the server may be slow Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

Hosting various web services of our clients Review collected by and hosted on G2.com.

RW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Wes N.
WN
Managing Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Netfirms?

There isn't much to like other than super cheap hosting and domains Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Terrible support, incredibly low quality wordpress hosting, unreliable email hosting, unreliable DNS Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

Small marketing agency domain hosting, basic web hosting and email hosting (excluding production website hosting). Review collected by and hosted on G2.com.

Marianne H.
MH
Founder
Professional Training & Coaching
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Netfirms?

I like the flexibility offered in the different hosting plans. I usually have only one or two active sites, but register many domains for future plans. I've been with Netfirms for nearly 10 years and have had very few problems, and have in fact recommended it to several clients over the years.

There are many options for add-ons, as well as different software packages and applications that can be integrated with sites residing with Netfirms, most at no additional cost. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Sometimes there are glitches with domain registrations, but nothing that couldn't be resolved with a support person on the phone, or with their live chat. I've been pretty satisfied overall. There is usually ample notification of any outages or service interruptions.

They are partnered with some WYSIWYG web design platforms, but the cost is usually about the same for no real advantage of purchasing the add-on through Netfirms. Review collected by and hosted on G2.com.

Recommendations to others considering Netfirms:

This is affordable hosting with lots of options. I really enjoy the services they offer, as well as flexible hosting plans. They are very competitive in the area of domain registration cost as well. They aren't the cheapest, but what they offer is reliability and choice for users. Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

Multiple site hosting and domain registrations for a suitable cost. I've enjoyed quality hosting where I could change my plan according to my business needs. Review collected by and hosted on G2.com.

DL
Realtor/IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Netfirms?

When I signed up for netfirms it was simply to register a .ca domain when it had to be done like that. That was some time ago and since then netfirms has kept up with comparable plans and services to the services that I was using. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

There isn't really a much to dislike about netfirms. Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

I solved the problem of purchasing a .ca domain and while that is not necessary now it has served me for 10+ years and I have migrated a few of my hosted sites to their systems. Review collected by and hosted on G2.com.

AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Netfirms?

I like that I receive notifications of a full mailbox. It is helpful to know when I'm running out of space and need to delete older/irrelevant emails. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

The system is clunky overall and I do not find it to be user friendly. I cannot for the life of me figure out how to access the spam folder. Netfirms is not set up intuitively, it is my least favorite email system that I have used to date. If it were up to me, we would switch to something else. Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

We use Netfirms for email. I have yet to realize any exemplary benefits. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Netfirms?

Have cheap signup promotions for registraring a domain for the first time. Decent control over your domain from their control panel. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

After the first year, renewal costs start to creep up. Gui look terrible like it was designed in the 90's. Site is pretty slow. Would not use them for hosting or any other services. Review collected by and hosted on G2.com.

What problems is Netfirms solving and how is that benefiting you?

Registering a domain name Review collected by and hosted on G2.com.