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At a Glance
Higher Logic Thrive
Higher Logic Thrive
Star Rating
(419)4.4 out of 5
Market Segments
Small-Business (55.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Higher Logic Thrive
Higher Logic Vanilla
Higher Logic Vanilla
Star Rating
(95)4.3 out of 5
Market Segments
Mid-Market (51.1% of reviews)
Information
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Higher Logic Thrive excels in email marketing, particularly in "Sending Outbound Emails" with a score of 9.0, while Higher Logic Vanilla has a slightly lower score in this area, indicating that Thrive may offer more robust features for email campaigns.
  • Reviewers mention that the "Quality of Support" is notably higher for Higher Logic Thrive at 8.9 compared to Higher Logic Vanilla's 9.2, suggesting that users may find Thrive's support to be more responsive and helpful.
  • G2 users highlight that Higher Logic Vanilla shines in "Social Network Integration" with a score of 7.7, while Thrive's score is lower at 7.1, indicating that Vanilla may provide better tools for integrating social media into community engagement strategies.
  • Users on G2 report that Higher Logic Thrive has a superior "Community Analytics" feature, scoring 9.3, which may provide deeper insights into user engagement compared to Vanilla's score of 8.0, making Thrive a better choice for data-driven community management.
  • Reviewers say that Higher Logic Thrive's "Customization" capabilities are rated at 8.4, which may allow for more tailored solutions compared to Vanilla's offerings, suggesting that Thrive could be more adaptable to specific user needs.
  • Users report that Higher Logic Vanilla has a better "Ease of Use" score of 8.6 compared to Thrive's 8.2, indicating that Vanilla may be more user-friendly for those who prioritize a straightforward interface.
Featured Products
Pricing
Entry-Level Pricing
Higher Logic Thrive
No pricing available
Higher Logic Vanilla
Essential
Contact Us
Browse all 3 pricing plans
Free Trial
Higher Logic Thrive
No trial information available
Higher Logic Vanilla
No trial information available
Ratings
Meets Requirements
8.5
361
8.3
80
Ease of Use
8.2
363
8.6
81
Ease of Setup
7.9
224
8.2
69
Ease of Admin
8.3
238
8.5
73
Quality of Support
8.9
352
9.2
78
Has the product been a good partner in doing business?
9.0
232
8.8
72
Product Direction (% positive)
9.2
347
8.4
79
Features by Category
8.3
2,184
Not enough data
Email Marketing
8.7
151
Not enough data
9.0
153
Not enough data
8.6
150
Not enough data
8.4
84
Not enough data
Online Marketing
7.8
83
Not enough data
8.2
82
Not enough data
8.7
106
Not enough data
8.2
127
Not enough data
8.4
76
Not enough data
Lead Management
7.9
57
Not enough data
8.1
67
Not enough data
8.6
75
Not enough data
8.5
41
Not enough data
8.3
41
Not enough data
8.5
63
Not enough data
8.3
41
Not enough data
7.9
50
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.5
144
Not enough data
Feature Not Available
Not enough data
7.6
55
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
60
Not enough data
8.2
53
Not enough data
8.9
66
Not enough data
8.5
26
Not enough data
8.0
29
Not enough data
8.9
68
Not enough data
8.0
33
Not enough data
Integration
8.4
62
Not enough data
8.3
49
Not enough data
8.2
33
Not enough data
Not enough data
8.6
25
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Self-Service Platform
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
7.7
5
Online Community ManagementHide 21 FeaturesShow 21 Features
8.1
430
7.5
176
Community Building
7.1
24
7.7
20
7.8
52
7.9
11
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Community Improvement
8.5
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
7.5
8
Not enough data
Customer Analytics
7.8
40
6.9
32
8.1
52
7.7
33
7.8
55
7.1
8
7.3
22
6.8
10
Community Management
7.5
38
8.0
28
7.2
43
7.9
34
9.0
8
Not enough data
Community Analytics
9.0
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
9.2
8
Not enough data
Categories
Categories
Shared Categories
Higher Logic Thrive
Higher Logic Thrive
Higher Logic Vanilla
Higher Logic Vanilla
Higher Logic Thrive and Higher Logic Vanilla are categorized as Online Community Management
Unique Categories
Higher Logic Thrive
Higher Logic Thrive is categorized as Marketing Automation
Higher Logic Vanilla
Higher Logic Vanilla is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Higher Logic Thrive
Higher Logic Thrive
Small-Business(50 or fewer emp.)
55.0%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
5.8%
Higher Logic Vanilla
Higher Logic Vanilla
Small-Business(50 or fewer emp.)
38.9%
Mid-Market(51-1000 emp.)
51.1%
Enterprise(> 1000 emp.)
10.0%
Reviewers' Industry
Higher Logic Thrive
Higher Logic Thrive
Non-Profit Organization Management
35.8%
Hospital & Health Care
5.8%
Marketing and Advertising
4.9%
Education Management
4.6%
Higher Education
2.9%
Other
46.0%
Higher Logic Vanilla
Higher Logic Vanilla
Computer Software
23.9%
Computer Games
13.0%
Information Technology and Services
12.0%
Internet
10.9%
Marketing and Advertising
3.3%
Other
37.0%
Most Helpful Reviews
Higher Logic Thrive
Higher Logic Thrive
Most Helpful Favorable Review
Chris C.
CC
Chris C.
Verified User in Civil Engineering

Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...

Most Helpful Critical Review
Meghan C.
MC
Meghan C.
Verified User in Education Management

Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.

Higher Logic Vanilla
Higher Logic Vanilla
Most Helpful Favorable Review
JC
Jacob C.
Verified User in Financial Services

Vanilla has a sleek look without being too obnoxiously web2.0 and minimalist-for-thesake-of-minimalism - things are easy to find and to use. I can only speak for my own forum, but it's been much better with uptime than our old 2000s-era software. The Minion...

Most Helpful Critical Review
Verified User in Professional Training & Coaching
GP
Verified User in Professional Training & Coaching

The salesperson was incredibly pushy and kept trying to upsell us on features and moderation. This is because the very basics were not suitable as-is, making it virtually impossible not to upgrade to a more expensive plan. Their salesperson would routinely...

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Higher Logic Thrive
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Higher Logic Vanilla
Higher Logic Vanilla Alternatives
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Discussions
Higher Logic Thrive
Higher Logic Thrive Discussions
CEO AMA?
1 comment
Jenny P.
JP
Hi Becca! Without a lot of context, we would say an Ask Me Anything (AMA) with the CEO could be a good way to boost engagement, as long as your member base...Read more
What benefits do these users get from the online community?
1 comment
Official Response from Higher Logic Thrive
We often hear from our association customers that their community has become their members’ number one benefit. In an online member community, your members...Read more
What is an online community platform?
1 comment
Official Response from Higher Logic Thrive
An online community is a dedicated online space created by an organization where users can connect with each other and with you.Read more
Higher Logic Vanilla
Higher Logic Vanilla Discussions
What are the main features of Vanilla Forums?
1 comment
Official Response from Higher Logic Vanilla
Vanilla Forums offers the following features: Gamification (Badges and Reactions) Private Communities Social Groups Single Sign On Customizable...Read more
Can I run a Vanilla forum in an embedded frame?
1 comment
Official Response from Higher Logic Vanilla
Yes, Vanilla is embed-friendly.Read more
Can Vanilla be integrated with the rest of my website so I do not need a separate login for the forums?
1 comment
Official Response from Higher Logic Vanilla
Yes, you can connect Vanilla to your other systems using our jsconnect plugin. This will allow for a seamless single sign-on (SSO) experience.Read more