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- Higher Logic Thrive-vs-Higher Logic Vanilla
Compare Higher Logic Thrive and Higher Logic Vanilla 
At a Glance
Market Segments
Small-Business (55.1% of reviews)
Mid-Market (51.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Higher Logic Thrive
Star Rating
(420)4.4 out of 5
Market Segments
Small-Business (55.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Higher Logic ThriveHigher Logic Vanilla
Star Rating
(95)4.3 out of 5
Market Segments
Mid-Market (51.1% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Higher Logic Thrive excels in email marketing capabilities, particularly in "Sending Outbound Emails" with a score of 9.0, while Higher Logic Vanilla has a slightly lower score of 8.4 in "Automated Email Responses," indicating Thrive's stronger performance in this area.
- Reviewers mention that Higher Logic Vanilla offers superior "Quality of Support" with a score of 9.2 compared to Thrive's 8.9, suggesting that users may find more responsive assistance when using Vanilla.
- G2 users highlight that Higher Logic Thrive shines in "Community Analytics," achieving a score of 9.3, which is significantly higher than Vanilla's 8.0, indicating a more robust feature set for analyzing community engagement.
- Users on G2 note that Higher Logic Thrive has a better "Lead Management" feature set, particularly in "Segmentation" with a score of 8.6, while Vanilla's performance in this area is not as strong, suggesting Thrive may offer more effective tools for targeting leads.
- Reviewers say that Higher Logic Vanilla provides a more user-friendly experience, particularly in "Ease of Use" with a score of 8.6, compared to Thrive's 8.2, indicating that new users may find Vanilla easier to navigate.
- Users report that Higher Logic Thrive's "Customization" capabilities score 8.4, allowing for more tailored solutions, while Vanilla's customization options are perceived as less flexible, which may limit user adaptability.
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Pricing
Entry-Level Pricing
Higher Logic Thrive
No pricing availableHigher Logic Vanilla
Essential
Contact Us
For kicking off smaller communities within mid to large sized organizations
- 5 Staff Users
- Unlimited members
- 1 SSO Connection
Free Trial
Higher Logic Thrive
No trial information availableHigher Logic Vanilla
No trial information availableRatings
Meets Requirements
8.5
362
8.3
80
Ease of Use
8.2
364
8.6
81
Ease of Setup
7.9
224
8.2
69
Ease of Admin
8.3
239
8.5
73
Quality of Support
8.9
353
9.2
78
Has the product been a good partner in doing business?
9.0
233
8.8
72
Product Direction (% positive)
9.2
348
8.4
79
Features by Category
Email Marketing
8.7
151
Not enough data
9.0
153
Not enough data
8.6
150
Not enough data
8.4
84
Not enough data
Online Marketing
7.8
83
Not enough data
8.2
82
Not enough data
8.7
106
Not enough data
8.2
127
Not enough data
8.4
76
Not enough data
Lead Management
7.9
57
Not enough data
8.1
67
Not enough data
8.6
75
Not enough data
8.5
41
Not enough data
8.3
41
Not enough data
8.5
63
Not enough data
8.3
41
Not enough data
7.9
50
Not enough data
Campaign Management
Feature Not Available
Not enough data
8.4
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.5
144
Not enough data
Feature Not Available
Not enough data
7.6
55
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.3
60
Not enough data
8.2
53
Not enough data
8.9
66
Not enough data
8.5
26
Not enough data
8.0
29
Not enough data
8.9
68
Not enough data
8.0
33
Not enough data
Integration
8.4
62
Not enough data
8.3
49
Not enough data
8.2
33
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Self-Service Platform
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
7.7
5
Community Building
6.9
25
7.7
20
7.8
53
7.9
11
8.3
9
Not enough data
7.8
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Community Improvement
8.7
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
Customer Analytics
7.8
41
6.9
32
8.1
53
7.7
33
7.8
56
7.1
8
7.2
23
6.8
10
Community Management
7.6
39
8.0
28
7.2
44
7.9
34
8.9
9
Not enough data
Community Analytics
9.1
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
9.3
9
Not enough data
Categories
Categories
Shared Categories
Higher Logic Thrive and Higher Logic Vanilla are categorized as Online Community Management
Unique Categories
Higher Logic Thrive is categorized as Marketing Automation
Higher Logic Vanilla is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Higher Logic Thrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Higher Logic Vanilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
35.7%
Hospital & Health Care
5.8%
Marketing and Advertising
4.9%
Education Management
4.6%
Higher Education
2.9%
Other
46.1%
Computer Software
23.9%
Computer Games
13.0%
Information Technology and Services
12.0%
Internet
10.9%
Marketing and Advertising
3.3%
Other
37.0%
Most Helpful Reviews
Higher Logic Thrive
Most Helpful Favorable Review
Chris C.
Verified User in Civil Engineering
Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
I've been working with Higher Logic and this tool for several years (and our use of Higher Logic dates from before my joining my association). When I started, though many aspects of the service were clunky, customer service seemed responsive and personable...
Higher Logic Vanilla
Most Helpful Favorable Review
Dan H.
Verified User in Construction
Super customer service from Vanilla and the smiles on the faces of the people in our community.
Most Helpful Critical Review
Verified User in Professional Training & Coaching
The salesperson was incredibly pushy and kept trying to upsell us on features and moderation. This is because the very basics were not suitable as-is, making it virtually impossible not to upgrade to a more expensive plan. Their salesperson would routinely...
Chris C.
Verified User in Civil Engineering
Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...
Dan H.
Verified User in Construction
Super customer service from Vanilla and the smiles on the faces of the people in our community.
Verified User in Non-Profit Organization Management
I've been working with Higher Logic and this tool for several years (and our use of Higher Logic dates from before my joining my association). When I started, though many aspects of the service were clunky, customer service seemed responsive and personable...
Verified User in Professional Training & Coaching
The salesperson was incredibly pushy and kept trying to upsell us on features and moderation. This is because the very basics were not suitable as-is, making it virtually impossible not to upgrade to a more expensive plan. Their salesperson would routinely...
Alternatives
Discussions
CEO AMA?
1 comment
JP
Hi Becca! Without a lot of context, we would say an Ask Me Anything (AMA) with the CEO could be a good way to boost engagement, as long as your member base...Read more
What benefits do these users get from the online community?
1 comment
Official Response from Higher Logic Thrive
We often hear from our association customers that their community has become their members’ number one benefit. In an online member community, your members...Read more
What is an online community platform?
1 comment
Official Response from Higher Logic Thrive
An online community is a dedicated online space created by an organization where users can connect with each other and with you.Read more
What are the main features of Vanilla Forums?
1 comment
Official Response from Higher Logic Vanilla
Vanilla Forums offers the following features:
Gamification (Badges and Reactions)
Private Communities
Social Groups
Single Sign On
Customizable...Read more
Can I run a Vanilla forum in an embedded frame?
1 comment
Official Response from Higher Logic Vanilla
Yes, Vanilla is embed-friendly.Read more
Can Vanilla be integrated with the rest of my website so I do not need a separate login for the forums?
1 comment
Official Response from Higher Logic Vanilla
Yes, you can connect Vanilla to your other systems using our jsconnect plugin. This will allow for a seamless single sign-on (SSO) experience.Read more
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