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Compare Heartland Retail and Lightspeed Retail

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At a Glance
Heartland Retail
Heartland Retail
Star Rating
(198)4.2 out of 5
Market Segments
Small-Business (69.1% of reviews)
Information
Entry-Level Pricing
Starting at $89.00 1 POS System Per Month
Learn more about Heartland Retail
Lightspeed Retail
Lightspeed Retail
Star Rating
(290)4.0 out of 5
Market Segments
Small-Business (83.0% of reviews)
Information
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Heartland Retail excels in Inventory Management with a score of 8.8, highlighting features like Low-stock Alerts and Multilocation Inventory Tracking, which help small businesses maintain optimal stock levels efficiently.
  • Reviewers mention that Lightspeed Retail shines in Barcode Scanning with a score of 9.1, making the checkout process faster and more accurate, which is crucial for busy retail environments.
  • G2 users indicate that Heartland Retail offers superior Quality of Support with a score of 8.6, with many reviewers appreciating the responsive customer service and helpful resources available for troubleshooting.
  • Users on G2 report that Lightspeed Retail has a more user-friendly Ease of Setup with a score of 8.1, making it easier for new users to get started without extensive training or technical knowledge.
  • Reviewers say that Heartland Retail's Sales Tracking feature is robust, scoring 9.0, allowing businesses to monitor performance metrics effectively, which is essential for making informed business decisions.
  • Users report that Lightspeed Retail's Employee Management features, particularly Permissions and Commission Tracking, score higher at 8.4, providing better tools for managing staff roles and incentives.
Featured Products
Pricing
Entry-Level Pricing
Heartland Retail
Retail POS
Starting at $89.00
1 POS System Per Month
Learn more about Heartland Retail
Lightspeed Retail
Lean
Starting at $69.00
Browse all 4 pricing plans
Free Trial
Heartland Retail
Free Trial is available
Lightspeed Retail
Free Trial is available
Ratings
Meets Requirements
8.5
179
8.2
233
Ease of Use
8.9
181
8.5
233
Ease of Setup
7.9
92
8.1
135
Ease of Admin
8.7
93
8.4
136
Quality of Support
8.6
176
7.9
228
Has the product been a good partner in doing business?
8.3
92
7.9
137
Product Direction (% positive)
8.7
178
7.5
226
Features by Category
8.6
710
8.6
969
POS
8.7
81
8.9
95
8.8
84
9.1
101
8.6
72
8.8
99
8.9
86
8.7
107
8.7
85
9.0
107
Marketing
8.3
39
8.0
60
7.7
40
7.4
48
Administration
8.8
82
9.1
101
Feature Not Available
8.6
78
8.9
86
8.8
104
8.2
55
7.7
69
Retail Management SoftwareHide 38 FeaturesShow 38 Features
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Payment
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Checkout
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Inventory Management
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Reporting and analytics
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Customer Management
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Team Management
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Help and support
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Integration
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Payments
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Employee Management
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Customer Management
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Inventory Management
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Integrations
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Analytics
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Categories
Categories
Shared Categories
Heartland Retail
Heartland Retail
Lightspeed Retail
Lightspeed Retail
Heartland Retail and Lightspeed Retail are categorized as Retail POS
Unique Categories
Heartland Retail
Heartland Retail is categorized as Retail Management Software
Lightspeed Retail
Lightspeed Retail has no unique categories
Reviews
Reviewers' Company Size
Heartland Retail
Heartland Retail
Small-Business(50 or fewer emp.)
69.1%
Mid-Market(51-1000 emp.)
28.7%
Enterprise(> 1000 emp.)
2.1%
Lightspeed Retail
Lightspeed Retail
Small-Business(50 or fewer emp.)
83.0%
Mid-Market(51-1000 emp.)
13.0%
Enterprise(> 1000 emp.)
4.0%
Reviewers' Industry
Heartland Retail
Heartland Retail
Retail
60.1%
Apparel & Fashion
21.3%
Luxury Goods & Jewelry
2.7%
Museums and Institutions
2.1%
Marketing and Advertising
2.1%
Other
11.7%
Lightspeed Retail
Lightspeed Retail
Retail
48.4%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.2%
Most Helpful Reviews
Heartland Retail
Heartland Retail
Most Helpful Favorable Review
MS
Melissa S.
Verified User in Retail

Vigorous detailing highlights, cooperation and backing from the organization. Extremely simple to learn and redo. It empowers enough abilities to enable retailers to keep up a decent association with their clients. We incorporated our eCommerce stage with...

Most Helpful Critical Review
Verified User
G
Verified User in Retail

There are many limitations and some glitches on the sales order/invoice side of business. The data migration was a nightmare, and it took 2 months for our inventory to be auto-gridded. We are still cleaning up the database. This could have been done much...

Lightspeed Retail
Lightspeed Retail
Most Helpful Favorable Review
KG
Kelsey G.
Verified User in Retail

I like that creating an inventory from scratch was easy to configure with the way that they have set up the item matrices. There are so many ways to personalize and organize our inventory, and to then make changes to the inventory without much hassle. Our...

Most Helpful Critical Review
Brett T.
BT
Brett T.
Verified User in Automotive

Our bike shop has been using Lightspeed for 5 years now, first with their Mac based software, and then with their cloud based software (Lightspeed Retail). There are many great things about the software, but on the whole I would not recommend a small...

Alternatives
Heartland Retail
Heartland Retail Alternatives
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Shopify POS
Shopify POS
Add Shopify POS
Square for Retail
Square for Retail
Add Square for Retail
LS Retail
LS Retail
Add LS Retail
Lightspeed Retail
Lightspeed Retail Alternatives
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Shopify POS
Shopify POS
Add Shopify POS
Clover
Clover
Add Clover
QuickBooks Point of Sale
QuickBooks Point of Sale
Add QuickBooks Point of Sale
Discussions
Heartland Retail
Heartland Retail Discussions
What is a selling station?
1 comment
JJ
Anywhere you log in to Springboard and go to the POS tab. There are a few things you can only do at a selling station, like sales and returns, but otherwise...Read more
Can I access my store data at home?
1 comment
JJ
It seems like you provided a response that doesn't contain any text in an unknown language for translation. Could you please provide the text you would like...Read more
How quickly can I be up and running if I were to switch?
1 comment
JJ
I had four weeks notice that the POS system I was using was going out of business. I took a week for research, a week for talking with sales people and...Read more
Lightspeed Retail
Lightspeed Retail Discussions
What does the company Lightspeed do?
5 comments
Jose Andres G.
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Monty the Mongoose crying
Lightspeed Retail has no more discussions with answers