Compare Haptik and Verloop.io 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Mid-Market (47.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Haptik
Star Rating
(155)4.4 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HaptikVerloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verloop.io excels in its Live Chat feature, scoring 9.5 compared to Haptik's 8.2. Reviewers mention that the responsiveness and user experience during live interactions are significantly better with Verloop.io.
- Reviewers mention that Verloop.io's Customization Interface is rated at 8.9, while Haptik falls behind at 7.9. Users appreciate the flexibility and ease of tailoring the interface to their specific needs with Verloop.io.
- G2 users highlight Verloop.io's superior Quality of Support, scoring 9.4 against Haptik's 8.8. Reviewers say that the support team is more accessible and effective in resolving issues promptly.
- Users on G2 report that Verloop.io's Automation - AI Agents capabilities are more robust, particularly in Customer Interaction Automation, where it outperforms Haptik. Reviewers mention that the automation feels more intuitive and less prone to errors.
- Reviewers mention that Verloop.io's Analytics features are rated at 9.4, while Haptik's are at 8.8. Users say that the depth of insights provided by Verloop.io helps in making informed business decisions.
- Users report that Verloop.io's Drip Sequences feature, rated at 9.3, is more effective than Haptik's offerings. Reviewers mention that the ability to create targeted campaigns is easier and more efficient with Verloop.io.
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Pricing
Entry-Level Pricing
Haptik
No pricing availableVerloop.io
No pricing availableFree Trial
Haptik
No trial information availableVerloop.io
No trial information availableRatings
Meets Requirements
8.3
104
9.3
181
Ease of Use
8.9
104
9.4
183
Ease of Setup
8.5
70
9.4
109
Ease of Admin
8.6
64
9.2
107
Quality of Support
8.8
103
9.4
181
Has the product been a good partner in doing business?
9.1
64
9.5
107
Product Direction (% positive)
9.5
95
9.3
169
Features by Category
Messenger
8.6
18
Not enough data
8.0
18
Not enough data
8.2
17
Not enough data
7.9
18
Not enough data
Channels
8.6
15
Not enough data
8.9
15
Not enough data
7.7
10
Not enough data
7.4
11
Not enough data
8.5
12
Not enough data
Customers
8.1
16
Not enough data
8.2
16
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
7.2
18
Not enough data
Responses
8.4
24
Not enough data
8.4
25
Not enough data
8.2
23
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
23
Not enough data
8.3
22
Not enough data
8.6
24
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.4
81
Not enough data
9.2
78
Not enough data
9.3
71
Platform
Not enough data
9.5
83
Not enough data
9.3
77
Not enough data
9.3
75
Not enough data
9.4
78
Not enough data
9.3
65
Not enough data
9.5
72
Not enough data
9.4
76
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Internal Use
Not enough data
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
8.1
27
Not enough data
8.2
28
Not enough data
7.3
26
Not enough data
7.9
25
Not enough data
7.9
28
Not enough data
Self-Service Platform
8.5
27
Not enough data
8.1
30
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
Categories
Categories
Shared Categories
Haptik and Verloop.io are categorized as Bot Platforms
Unique Categories
Reviews
Reviewers' Company Size
Haptik
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
8.2%
Financial Services
7.5%
Computer Games
6.8%
Real Estate
6.1%
Information Technology and Services
5.4%
Other
66.0%
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Most Helpful Reviews
Haptik
Most Helpful Favorable Review
Verified User in Automotive
Team Support and Commitment towards the work
Most Helpful Critical Review
Payal V.
Verified User in Apparel & Fashion
Heavy js files which increases page load time
Verloop.io
Most Helpful Favorable Review
Jithin K.
Verified User in Capital Markets
simplicity. It is not complicated at all and one of the most easiest tool I used ever
Most Helpful Critical Review
Verified User in Retail
App of verloop sometimes don't work, you should work on it.
Verified User in Automotive
Team Support and Commitment towards the work
Jithin K.
Verified User in Capital Markets
simplicity. It is not complicated at all and one of the most easiest tool I used ever
Payal V.
Verified User in Apparel & Fashion
Heavy js files which increases page load time
Verified User in Retail
App of verloop sometimes don't work, you should work on it.
Discussions
What if someone uses abusive language?
1 comment
Official Response from Haptik
Great question, Murtuza. Depending on the context of the conversation, the bot will use a combination of Haptik's Small Talk module (commonly known as...Read more
Haptik has no more discussions with answers
Can I use this for small business as well
2 comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
Can I use verloop for other industries other than retail? and how?
2 comments
AD
Certainly, you have the ability.Read more
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