Compare Interakt and LimeChat 
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (63.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Interakt
Star Rating
(63)4.5 out of 5
Market Segments
Small-Business (70.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about InteraktLimeChat
Star Rating
(30)4.6 out of 5
Market Segments
Small-Business (63.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LimeChatSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LimeChat excels in its Quality of Support with a score of 9.3, while Interakt follows closely with 9.1. Reviewers mention that LimeChat's support team is responsive and helpful, making it a reliable partner for small businesses.
- Reviewers mention that LimeChat's Ease of Setup is rated at 8.3, which is lower than Interakt's impressive score of 9.0. Users on G2 highlight that Interakt provides a more straightforward onboarding process, making it easier for new users to get started.
- G2 users report that LimeChat shines in Multi-Channel Coverage with a score of 9.4, significantly outperforming Interakt's 8.3. Users appreciate LimeChat's ability to integrate various communication channels seamlessly, enhancing customer engagement.
- Users say that LimeChat's Ticket Creation User Experience is rated at 9.0, while Interakt does not have a score for this feature. Reviewers mention that LimeChat's interface is intuitive, making it easy for users to create and manage tickets efficiently.
- Reviewers mention that Interakt has a slight edge in Automation features, scoring 8.8 compared to LimeChat's 8.3. Users report that Interakt's automation capabilities, such as intelligent routing and triggered notifications, help streamline customer interactions.
- Users on G2 highlight that LimeChat's Product Direction is rated at 9.5, indicating a strong positive outlook for future updates and features, while Interakt's score of 8.7 suggests room for improvement. Reviewers say this gives LimeChat an advantage for businesses looking for long-term growth and innovation.
Featured Products
Sponsored
Vandra
(0)
Proactive Notification
Visit Website
Sponsored
Zikhara AI
(0)
Proactive Notification
Visit Website
Sponsored
Customerly
(35)
Proactive Notification
Visit Website
Pricing
Entry-Level Pricing
Interakt
No pricing availableLimeChat
No pricing availableFree Trial
Interakt
No trial information availableLimeChat
No trial information availableRatings
Meets Requirements
8.9
40
8.6
22
Ease of Use
8.7
40
8.6
23
Ease of Setup
9.0
26
8.3
13
Ease of Admin
9.1
24
8.5
13
Quality of Support
9.1
40
9.3
23
Has the product been a good partner in doing business?
9.2
25
9.0
13
Product Direction (% positive)
8.7
36
9.5
22
Features by Category
Ticket and Case Management
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
8.5
8
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication Channels
Not enough data
9.0
8
Not enough data
8.9
6
Not enough data
8.1
8
Not enough data
9.5
7
Not enough data
Not enough data
Platform
Not enough data
7.8
6
7.9
12
8.3
11
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.6
7
Not enough data
8.5
8
Messenger
Not enough data
8.6
7
Not enough data
8.3
10
Not enough data
8.8
12
Not enough data
8.7
10
Channels
Not enough data
8.3
7
Not enough data
8.7
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Customers
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
7.9
11
Not enough data
8.5
8
Not enough data
8.1
12
Channels
8.3
17
9.4
6
8.3
15
Not enough data
7.4
14
Feature Not Available
Design
8.1
14
Not enough data
7.9
15
7.7
5
8.2
17
8.3
5
7.9
16
Not enough data
8.6
16
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.7
9
Not enough data
7.9
8
Platform
Not enough data
8.2
10
Not enough data
8.7
9
Not enough data
8.5
11
Not enough data
7.6
11
Not enough data
6.9
8
Not enough data
8.2
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Conversational Platform
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
8.7
5
Support Automation
Not enough data
Not enough data
Not enough data
8.1
7
Not enough data
8.3
5
Not enough data
9.0
7
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Messaging Channels
6.3
5
Not enough data
6.4
7
Not enough data
6.4
6
Not enough data
8.0
9
Not enough data
Administration
8.3
11
Not enough data
9.5
10
Not enough data
8.0
9
Not enough data
8.6
11
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Communication
8.0
11
7.9
7
8.5
12
8.3
9
6.3
9
Feature Not Available
8.3
10
8.0
5
7.4
7
Not enough data
Internal Use
7.9
12
8.3
11
7.7
11
8.1
7
8.6
11
8.1
8
7.5
10
8.0
9
8.5
11
7.9
7
8.6
12
8.3
9
Generative AI
Feature Not Available
Feature Not Available
Self-Service Experience
7.7
15
Not enough data
8.2
13
Not enough data
6.9
13
Not enough data
7.3
16
Not enough data
7.3
17
Not enough data
Self-Service Platform
7.9
15
Not enough data
8.8
16
Not enough data
6.8
14
Not enough data
8.3
16
8.0
5
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
6.3(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
5.7(won by default)
5
Not enough data
5.7(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0(won by default)
5
Not enough data
Categories
Categories
Shared Categories
Interakt and LimeChat are categorized as Customer Self-Service, Live Chat, Customer Communications Management, and Proactive Notification
Unique Categories
Interakt is categorized as Social Customer Service
LimeChat is categorized as Conversational Marketing, Chatbots, E-Commerce Tools, Help Desk, AI Agents, and Conversational Support
Reviews
Reviewers' Company Size
Interakt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LimeChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
14.5%
Retail
11.3%
Marketing and Advertising
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Other
51.6%
Health, Wellness and Fitness
26.7%
Consumer Goods
23.3%
Cosmetics
20.0%
Food & Beverages
6.7%
Apparel & Fashion
6.7%
Other
16.7%
Most Helpful Reviews
Interakt
Most Helpful Favorable Review
Anup K.
Verified User in Retail
Promoting the catalog on Whatsapp has helped a lot with sales Easy to connect the Shopify catalog with the platform and list collections Automation, especially FAQ's is a feature to look for
Most Helpful Critical Review
Akhilesh M.
Verified User in Marketing and Advertising
Pathetic support, no way to cancel this shitty product.
LimeChat
Most Helpful Favorable Review
Shilpa S.
Verified User in Health, Wellness and Fitness
After we integrated Lime Chat, we experienced a transformation in customer support with bot integration, which came with the easy and helpful guidance of initiation and execution of the bot. The sales experienced a steep hike of 70% and WhatsApp template...
Most Helpful Critical Review
Yatharth J.
Verified User in Cosmetics
customer service is good. can be better. A dedicated customer support manager can help brands solve their problems quickly. higher pricing than peers.
Anup K.
Verified User in Retail
Promoting the catalog on Whatsapp has helped a lot with sales Easy to connect the Shopify catalog with the platform and list collections Automation, especially FAQ's is a feature to look for
Shilpa S.
Verified User in Health, Wellness and Fitness
After we integrated Lime Chat, we experienced a transformation in customer support with bot integration, which came with the easy and helpful guidance of initiation and execution of the bot. The sales experienced a steep hike of 70% and WhatsApp template...
Akhilesh M.
Verified User in Marketing and Advertising
Pathetic support, no way to cancel this shitty product.
Yatharth J.
Verified User in Cosmetics
customer service is good. can be better. A dedicated customer support manager can help brands solve their problems quickly. higher pricing than peers.
Discussions
Interakt has no discussions with answers
LimeChat has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
