Compare Grafana Labs and IBM Instana 
At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Mid-Market (42.1% of reviews)
Entry-Level Pricing
No pricing available
Starting at $18.00
Grafana Labs
Star Rating
(131)4.5 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsIBM Instana
Star Rating
(389)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Instana excels in Multi-Site Monitoring with a score of 9.2, allowing for comprehensive oversight across various locations, while Grafana Labs, with a score of 9.6 in Monitoring, is praised for its robust data visualization capabilities.
- Reviewers mention that IBM Instana's Alerting feature scores 9.2, highlighting its effectiveness in multi-channel alerting, whereas Grafana Labs, scoring 8.1 in the same category, has received feedback about its alerting system being less intuitive.
- G2 users indicate that IBM Instana's Real-Time Monitoring is highly effective, scoring 8.7, which is crucial for immediate insights, while users on G2 note that Grafana Labs shines in Data Visualization with a score of 9.6, making it easier to interpret complex data.
- Reviewers say that IBM Instana's Cloud Observability feature is well-rated at 8.5, providing solid insights into cloud performance, while Grafana Labs is noted for its Dashboards and Visualizations scoring 9.6, which users find highly customizable and user-friendly.
- Users report that IBM Instana's Performance Monitoring is rated 8.9, which helps in maintaining optimal system performance, while Grafana Labs, with a score of 8.5 in Automation, is recognized for its effective workflow management capabilities.
- Reviewers mention that IBM Instana's AI/ML Assistance feature, scoring 7.6, provides valuable insights, but users on G2 feel that Grafana Labs, with a score of 7.3 in the same area, could improve its AI integration for better predictive analytics.
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Application Performance Monitoring (APM)
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Pricing
Entry-Level Pricing
Grafana Labs
No pricing availableIBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Free Trial
Grafana Labs
Free Trial is available
IBM Instana
Free Trial is available
Ratings
Meets Requirements
8.7
99
8.6
322
Ease of Use
8.4
101
8.6
323
Ease of Setup
8.2
54
8.9
160
Ease of Admin
8.6
48
8.4
120
Quality of Support
7.9
77
8.6
288
Has the product been a good partner in doing business?
8.3
39
8.5
120
Product Direction (% positive)
8.8
97
8.5
307
Features by Category
Functionality
Not enough data
9.0
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
8.9
14
Not enough data
9.2
14
Not enough data
8.7
14
Functionality
9.6
8
9.3
12
8.1
8
8.8
12
6.9
7
8.6
12
9.0
8
8.5
12
7.5
8
8.6
11
9.6
8
8.3
12
Monitoring
9.0
14
8.9
124
8.6
13
8.4
114
8.7
14
8.9
122
8.8
14
8.7
126
Administration
8.6
13
8.5
119
7.4
13
8.8
97
7.3
13
8.5
93
Analysis
7.4
12
8.4
106
9.6
14
8.5
124
6.5
11
8.4
93
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
8.7
26
Not enough data
8.3
24
Not enough data
9.0
32
Issue Resolution
Not enough data
9.1
32
Not enough data
8.8
31
Not enough data
8.7
31
Management
Not enough data
9.0
32
Not enough data
8.9
31
Not enough data
8.6
29
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
11
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
Monitoring and Management
7.5
10
Not enough data
7.9
11
Not enough data
8.6
11
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
13
8.6
150
8.6
13
8.7
161
8.6
13
8.9
160
7.5
12
7.7
109
8.1
12
8.5
143
Response
9.2
13
8.6
155
8.1
12
8.4
151
8.2
12
8.2
140
Performance
7.6
13
8.3
125
8.2
12
8.4
140
Functionality
7.6
12
8.2
119
7.6
11
8.5
115
7.6
11
8.3
117
8.5
11
8.5
135
Alerts management
8.9
18
8.1
36
8.8
20
8.2
40
9.0
21
8.4
52
Monitoring
8.4
20
8.3
52
8.6
21
8.8
57
8.2
19
8.1
52
8.6
18
8.8
51
Automation
8.2
16
8.0
31
8.5
18
8.0
33
Analysis
8.4
19
8.2
50
8.3
19
8.1
41
9.1
21
8.6
56
8.6
19
8.5
37
Issue Resolution
8.1
15
8.5
48
8.2
14
7.6
40
8.4
16
8.1
42
Generative AI
Feature Not Available
Feature Not Available
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Records
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Grafana Labs and IBM Instana are categorized as Container Monitoring, Cloud Infrastructure Monitoring, Database Monitoring, IT Alerting, Application Performance Monitoring (APM), and Observability Solution Suites
Unique Categories
IBM Instana is categorized as AIOps Platforms, Incident Response, Enterprise Monitoring, Website Monitoring, and Hardware Monitoring
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.8%
Computer Software
23.0%
Financial Services
5.6%
Telecommunications
4.8%
Internet
4.8%
Other
38.1%
Information Technology and Services
20.3%
Computer Software
10.5%
Telecommunications
6.6%
Retail
5.8%
Financial Services
5.3%
Other
51.6%
Most Helpful Reviews
Grafana Labs
Most Helpful Favorable Review
Gulustan Y.
Verified User in Transportation/Trucking/Railroad
charts are very presize and understandable
Most Helpful Critical Review
Abhishek S.
Verified User in Computer Software
The query-based interface to generate charts is very old school and primitive. Drag and drop interfaces are available in every BI tool, and the majority are shifting to Natural Language query semantics.
IBM Instana
Most Helpful Favorable Review
Guru P.
Verified User in Information Technology and Services
Instana brings us the status of the entire architecture on one screen. Gone are the days we had to log into the server box and check the java process, heap space, garbage collection stats, or whatever. We got to remember that all these require some...
Most Helpful Critical Review
Verified User in Internet
Since the takeover by IBM, the support has been slower, it's harder to get someone to talk with. The purchase process is also very cumbersome. It feels like all the heavy processes and corp culture of IBM are taking over the strength of Instana. Releases...
Gulustan Y.
Verified User in Transportation/Trucking/Railroad
charts are very presize and understandable
Guru P.
Verified User in Information Technology and Services
Instana brings us the status of the entire architecture on one screen. Gone are the days we had to log into the server box and check the java process, heap space, garbage collection stats, or whatever. We got to remember that all these require some...
Abhishek S.
Verified User in Computer Software
The query-based interface to generate charts is very old school and primitive. Drag and drop interfaces are available in every BI tool, and the majority are shifting to Natural Language query semantics.
Verified User in Internet
Since the takeover by IBM, the support has been slower, it's harder to get someone to talk with. The purchase process is also very cumbersome. It feels like all the heavy processes and corp culture of IBM are taking over the strength of Instana. Releases...
Discussions
.
1 comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
why use instana over another platform?
2 comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
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