- Home
- ...
- AI Chatbots Software
- Google Cloud Dialogflow
- Microsoft Bot Framework
- Google Cloud Dialogflow-vs-Microsoft Bot Framework
Compare Google Cloud Dialogflow and Microsoft Bot Framework 
At a Glance
Market Segments
Small-Business (46.0% of reviews)
Mid-Market (60.0% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
No pricing available
Google Cloud Dialogflow
Star Rating
(130)4.4 out of 5
Market Segments
Small-Business (46.0% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansMicrosoft Bot Framework
Star Rating
(10)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Bot FrameworkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Dialogflow excels in its Natural Language Processing capabilities, with a score of 9.2, allowing for more intuitive user interactions compared to Microsoft Bot Framework, which scored slightly lower at 8.5. Reviewers mention that Dialogflow's ability to understand context and manage conversations is particularly strong.
- Reviewers mention that Microsoft Bot Framework shines in AI Text Generation, achieving a score of 9.5, which is significantly higher than Dialogflow's score of 8.5. Users on G2 appreciate the quality of generated text, noting that it feels more natural and coherent.
- G2 users highlight that Google Cloud Dialogflow offers superior Integrations with a score of 9.2, making it easier to connect with various platforms and services. In contrast, Microsoft Bot Framework, while also capable, received a lower score, indicating that users find it less seamless for integration tasks.
- Users say that Microsoft Bot Framework provides better Customizability options, allowing developers to tailor their bots more extensively than Dialogflow. This flexibility is often cited as a key advantage for businesses needing specific functionalities.
- Reviewers mention that Google Cloud Dialogflow's Search Analytics feature, scoring 8.8, is beneficial for understanding user interactions and improving bot performance. In comparison, Microsoft Bot Framework's analytics capabilities are perceived as less comprehensive, which may hinder optimization efforts.
- Users report that both platforms have strong Data Security measures, but Microsoft Bot Framework is often highlighted for its enterprise-level security features, making it a preferred choice for organizations with stringent compliance requirements.
Featured Products
Sponsored
Squirro
(8)
Bot Platforms
Visit Website
Sponsored
InsertChat
(3)
Bot Platforms
Visit Website
Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Microsoft Bot Framework
No pricing availableFree Trial
Google Cloud Dialogflow
Free Trial is available
Microsoft Bot Framework
No trial information availableRatings
Meets Requirements
8.6
100
8.7
9
Ease of Use
8.5
103
8.9
9
Ease of Setup
8.4
53
Not enough data
Ease of Admin
8.5
45
Not enough data
Quality of Support
8.4
88
8.7
9
Has the product been a good partner in doing business?
8.4
39
Not enough data
Product Direction (% positive)
8.8
100
10.0
9
Features by Category
Compatibility
8.9
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
Search Queries
8.7
17
Not enough data
9.0
17
Not enough data
8.5
17
Not enough data
8.9
15
Not enough data
9.2
18
Not enough data
Functionality
8.4
18
Not enough data
8.8
16
Not enough data
9.2
16
Not enough data
Data
8.8
11
Not enough data
9.7
10
Not enough data
Interaction
8.7
10
Not enough data
9.1
11
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
8.0
10
Not enough data
Learning
9.1
9
Not enough data
9.0
12
Not enough data
Content Generation
9.0
10
Not enough data
9.2
12
Not enough data
System
9.1
9
Not enough data
8.5
9
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Google Cloud Dialogflow and Microsoft Bot Framework are categorized as Bot Platforms
Unique Categories
Google Cloud Dialogflow is categorized as AI Chatbots and Enterprise Search Software
Microsoft Bot Framework has no unique categories
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Bot Framework
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.0%
Computer Software
19.8%
Consulting
4.8%
Telecommunications
4.8%
Hospital & Health Care
4.0%
Other
43.7%
Information Technology and Services
70.0%
Higher Education
10.0%
Computer Software
10.0%
Automotive
10.0%
‐
Other
0.0%
Most Helpful Reviews
Google Cloud Dialogflow
Most Helpful Favorable Review
AYUSH V.
Verified User in Telecommunications
1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...
Most Helpful Critical Review
Pradeep J.
Verified User in Consumer Services
Limited Customization in Pre-built Agents.While pre-built agents can be helpful for quick development, some users have mentioned limitations in customization. Advanced users may find certain constraints in tailoring the pre-built agents to highly specific...
Microsoft Bot Framework
Most Helpful Favorable Review
Aleksei k.
Verified User in Information Technology and Services
It being used among my internal development team to build and roll out intelligent bots that can operate across a range of platforms including web browsers, mobile devices in accordance with the client's requirements. It has a wide range of features,...
Most Helpful Critical Review
AYUSH V.
Verified User in Telecommunications
1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...
Aleksei k.
Verified User in Information Technology and Services
It being used among my internal development team to build and roll out intelligent bots that can operate across a range of platforms including web browsers, mobile devices in accordance with the client's requirements. It has a wide range of features,...
Pradeep J.
Verified User in Consumer Services
Limited Customization in Pre-built Agents.While pre-built agents can be helpful for quick development, some users have mentioned limitations in customization. Advanced users may find certain constraints in tailoring the pre-built agents to highly specific...
Discussions
What is Google Cloud Dialogflow used for?
2 comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
Microsoft Bot Framework has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
