Compare Google Cloud Dialogflow and Kommunicate 
At a Glance
Market Segments
Small-Business (46.0% of reviews)
Small-Business (89.5% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
$100.00 2 User seat Per Month
Google Cloud Dialogflow
Star Rating
(130)4.4 out of 5
Market Segments
Small-Business (46.0% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansKommunicate
Star Rating
(21)4.8 out of 5
Market Segments
Small-Business (89.5% of reviews)
Entry-Level Pricing
$100.00 2 User seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Dialogflow excels in its Natural Language Processing capabilities, with a score of 9.2, allowing for more nuanced understanding of user queries compared to Kommunicate's score of 8.4 in this area.
- Reviewers mention that Kommunicate shines in Ease of Setup, achieving a score of 9.7, which is significantly higher than Google Cloud Dialogflow's score of 8.3, making it a more user-friendly option for quick deployment.
- G2 users highlight that Google Cloud Dialogflow offers superior Integrations with a score of 9.2, allowing for seamless connectivity with various platforms, while Kommunicate, although strong, has a slightly lower score in this area.
- Users on G2 report that Kommunicate provides better Quality of Support, with a score of 9.4, indicating that users feel more supported and satisfied with the assistance they receive compared to Google Cloud Dialogflow's score of 8.4.
- Reviewers mention that Google Cloud Dialogflow's AI Text Generation feature, scoring 8.5, is robust but lacks the creativity seen in Kommunicate's offerings, which users rate higher in terms of Content Accuracy at 9.3.
- Users say that while both platforms have strong Customizability, Kommunicate's user-friendly interface and higher ratings in Personalization (8.4) make it easier for businesses to tailor their chatbots to specific needs compared to Google Cloud Dialogflow.
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Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Kommunicate
Lite
$100.00
2 User seat Per Month
For growing companies with small teams.
- GUI for Dialogflow ES & CX, Amazon Lex, IBM Watson
- Unlimited bot creation
- Deploy on website and web apps
Free Trial
Google Cloud Dialogflow
Free Trial is available
Kommunicate
Free Trial is available
Ratings
Meets Requirements
8.6
100
9.3
14
Ease of Use
8.5
103
9.4
14
Ease of Setup
8.4
53
9.3
7
Ease of Admin
8.5
45
9.6
8
Quality of Support
8.4
88
9.4
15
Has the product been a good partner in doing business?
8.4
39
9.4
9
Product Direction (% positive)
8.8
100
8.3
14
Features by Category
Compatibility
8.9
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
Search Queries
8.7
17
Not enough data
9.0
17
Not enough data
8.5
17
Not enough data
8.9
15
Not enough data
9.2
18
Not enough data
Functionality
8.4
18
Not enough data
8.8
16
Not enough data
9.2
16
Not enough data
Data
8.8
11
Not enough data
9.7
10
Not enough data
Interaction
8.7
10
Not enough data
9.1
11
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
8.0
10
Not enough data
Learning
9.1
9
Not enough data
9.0
12
Not enough data
Content Generation
9.0
10
Not enough data
9.2
12
Not enough data
System
9.1
9
Not enough data
8.5
9
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Google Cloud Dialogflow and Kommunicate are categorized as Bot Platforms
Unique Categories
Google Cloud Dialogflow is categorized as AI Chatbots and Enterprise Search Software
Kommunicate is categorized as Other Customer Service
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommunicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.0%
Computer Software
19.8%
Consulting
4.8%
Telecommunications
4.8%
Hospital & Health Care
4.0%
Other
43.7%
Marketing and Advertising
21.1%
Internet
15.8%
Computer Software
15.8%
Information Technology and Services
10.5%
Education Management
10.5%
Other
26.3%
Most Helpful Reviews
Google Cloud Dialogflow
Most Helpful Favorable Review
AYUSH V.
Verified User in Telecommunications
1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...
Most Helpful Critical Review
Paula Andrea A.
Verified User in Food & Beverages
They offer another programs from google clould which sometimes are anoying.
Kommunicate
Most Helpful Favorable Review
Verified User in Higher Education
Kommunicate provides an amazing and modern UI for our library's chatbot. We were easily able to integrate this with our existing Dialogflow bot, but we also can create a chatbot using their service, which is a lovely option. There service also comes with...
Most Helpful Critical Review
Ryan T.
Verified User in Telecommunications
Nothing really, so far so good. We have no problems
AYUSH V.
Verified User in Telecommunications
1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...
Verified User in Higher Education
Kommunicate provides an amazing and modern UI for our library's chatbot. We were easily able to integrate this with our existing Dialogflow bot, but we also can create a chatbot using their service, which is a lovely option. There service also comes with...
Paula Andrea A.
Verified User in Food & Beverages
They offer another programs from google clould which sometimes are anoying.
Ryan T.
Verified User in Telecommunications
Nothing really, so far so good. We have no problems
Discussions
What is Google Cloud Dialogflow used for?
2 comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
What does Kommunicate do?
1 comment
Official Response from Kommunicate
Kommunicate helps businesses automate their customer support with conversational AI chatbots that require zero coding skills to deploy.
You can learn more...Read more
How does Dialogflow integrate with Kommunicate?
1 comment
Official Response from Kommunicate
Hello
Kommunicate provides a codeless integration with Dialogflow. You can easily integrate your Dialogflow agent from the bot section in Kommunicate's...Read more
How do I deploy Dialogflow chatbot on my website?
1 comment
Official Response from Kommunicate
Hello
Kommunicate provides a codeless integration with Dialogflow. You can easily integrate your Dialogflow agent from the bot section in Kommunicate's...Read more
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