Compare Gilt and Groupon 
- Users report that Groupon excels in "Coupon Redemption" with a score of 8.3, while Gilt struggles significantly in this area, scoring only 5.7. Reviewers mention that Groupon's seamless redemption process enhances customer satisfaction and encourages repeat business.
- Reviewers mention that Groupon's "Payment Gateway" integration is robust, scoring 8.2, compared to Gilt's lower score of 6.7. Users on G2 appreciate the ease of transactions and the variety of payment options available through Groupon.
- Users say that Groupon's "Merchant Marketing" features are effective, scoring 7.6, but Gilt outperforms in this category with a score of 8.3. Reviewers highlight Gilt's targeted marketing capabilities as a strong point, allowing merchants to reach their audience more effectively.
- G2 users report that Groupon has a higher overall "Quality of Support" rating at 7.9, while Gilt's support is rated lower at 6.9. Users mention that Groupon's customer service is responsive and helpful, which is crucial for small businesses needing quick assistance.
- Users on G2 indicate that Groupon's "Ease of Use" is rated at 8.9, making it more user-friendly compared to Gilt's 8.5. Reviewers say that the intuitive interface of Groupon allows for a smoother experience, especially for those new to digital marketing tools.
- Reviewers mention that Groupon's "Profit Calculator" feature, while rated at 6.9, is still more favorable than Gilt's 5.3. Users report that Groupon provides better insights into profitability, which is essential for small businesses managing tight margins.
What I like best is being able to find the items I desire at a competitive price and with a mobile app that is easy to use. They also have a lot of great brands available.
When goods are this discounted, it makes you wonder why, as if they're all out of style or something
great customer service and great products
There is no guarantee that what you bought you will get. The moment you press voucher you can say goodbye to your money and you might or might not get. Events might be refunded a few days prior with no explanation and it can take 10 days to get money back.
What I like best is being able to find the items I desire at a competitive price and with a mobile app that is easy to use. They also have a lot of great brands available.
great customer service and great products
When goods are this discounted, it makes you wonder why, as if they're all out of style or something
There is no guarantee that what you bought you will get. The moment you press voucher you can say goodbye to your money and you might or might not get. Events might be refunded a few days prior with no explanation and it can take 10 days to get money back.
