Compare GaragePlug and Tekmetric 
- Users report that Tekmetric excels in its "Billing and Invoicing" feature, scoring 9.2, which reviewers mention provides a seamless experience for managing customer payments and tracking invoices effectively.
- Reviewers mention that GaragePlug shines in "Quality of Support," achieving a score of 9.9, with users on G2 highlighting the responsiveness and helpfulness of the support team as a key advantage.
- G2 users note that Tekmetric's "Reports and Analytics" feature, rated at 8.9, offers comprehensive insights into shop performance, which users say helps in making informed business decisions.
- Users say that GaragePlug's "Ease of Use" is a standout feature, scoring 9.7, with reviewers mentioning that the intuitive interface makes it easy for new users to navigate and utilize the software effectively.
- Reviewers mention that Tekmetric's "Digital Vehicle Inspection (DVI)" feature, rated at 8.8, allows for efficient documentation and communication of vehicle conditions, which users report enhances customer trust and satisfaction.
- Users on G2 highlight that GaragePlug's "Automated Reminders" feature, scoring only 6.3, could use improvement, as reviewers mention that it lacks customization options compared to Tekmetric's more robust reminder system.
We have been able to streamline processes and job card creation has been a breeze. The support team has been exceptional and have guided us through out. the app is userfriendly and very simple to train new users.
Making the switch from the previous software i used was a breeze. Ease of building estimates. Very good integration with parts ordering websites. Very detailed reports to track how your business is doing. Since making the switch i use it multiple times a...
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
We have been able to streamline processes and job card creation has been a breeze. The support team has been exceptional and have guided us through out. the app is userfriendly and very simple to train new users.
Making the switch from the previous software i used was a breeze. Ease of building estimates. Very good integration with parts ordering websites. Very detailed reports to track how your business is doing. Since making the switch i use it multiple times a...
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
