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Compare G2 Marketing Solutions and Trustpilot

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At a Glance
G2 Marketing Solutions
G2 Marketing Solutions
Star Rating
(1,105)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Information
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plans
Trustpilot
Trustpilot
Star Rating
(218)3.5 out of 5
Market Segments
Small-Business (62.0% of reviews)
Information
Entry-Level Pricing
Starting at $259.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that Trustpilot excels in its Review Search feature, scoring a high 9.0, which allows users to easily find and analyze customer feedback, while G2 Marketing Solutions offers a slightly lower score of 8.3 in Research Reports, indicating a less robust reporting capability.
  • Users on G2 report that G2 Marketing Solutions shines in Quality of Support, achieving a score of 9.3, compared to Trustpilot's 7.2, suggesting that G2 provides more responsive and helpful customer service.
  • Reviewers say that Trustpilot's Data Availability features, particularly in Contact Data Availability and Account Data Availability, are rated at 7.7 and 8.4 respectively, which some users find lacking compared to G2's higher scores in Competitive Intelligence and Sentiment Analysis, indicating a more comprehensive approach to data insights.
  • Users report that G2 Marketing Solutions has a superior Dashboard experience, scoring 8.5, which reviewers say is more user-friendly and visually appealing than Trustpilot's score of 7.8, making it easier for users to navigate and interpret data.
  • G2 users mention that Trustpilot's Collection features, particularly in Authentification and Review Forms, are rated lower at 5.7 and 5.9, indicating potential challenges in gathering authentic reviews, while G2's features in this area are perceived as more effective.
  • Users say that G2 Marketing Solutions offers better Generative AI capabilities, particularly in AI Text Generation, with a score of 7.6, compared to Trustpilot's lower score of 4.7, highlighting G2's advanced technology in automating content creation.
Featured Products
Pricing
Entry-Level Pricing
G2 Marketing Solutions
Core
Contact Us
Browse all 5 pricing plans
Trustpilot
Plus plan
Starting at $259.00
Browse all 4 pricing plans
Free Trial
G2 Marketing Solutions
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
8.7
861
7.5
185
Ease of Use
8.8
880
8.0
187
Ease of Setup
8.9
643
7.8
96
Ease of Admin
8.9
564
7.9
97
Quality of Support
9.2
848
7.1
174
Has the product been a good partner in doing business?
9.0
571
7.1
94
Product Direction (% positive)
8.3
828
6.5
181
Features by Category
Buyer Intent Data ProvidersHide 8 FeaturesShow 8 Features
8.0
1,340
Not enough data
Data Availability
7.6
192
Not enough data
8.2
194
Not enough data
7.3
147
Not enough data
Platform Additional Functionality
8.3
190
Not enough data
7.9
155
Not enough data
7.5
141
Not enough data
8.4
159
Not enough data
8.5
162
Not enough data
Technology Review PlatformsHide 5 FeaturesShow 5 Features
8.6
1,529
Not enough data
Review Platform
8.9
316
Not enough data
9.1
318
Not enough data
8.6
305
Not enough data
8.2
294
Not enough data
8.0
296
Not enough data
Not enough data
5.4
285
Collection
Not enough data
5.4
21
|
Verified
Not enough data
5.6
21
|
Verified
Not enough data
5.0
20
|
Verified
Not enough data
5.8
18
|
Verified
Not enough data
Feature Not Available
Moderation
Not enough data
6.0
16
|
Verified
Not enough data
5.7
16
|
Verified
Not enough data
5.2
15
|
Verified
Use Cases
Not enough data
6.0
17
|
Verified
Not enough data
6.0
15
|
Verified
Not enough data
5.1
17
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
5.5
13
|
Verified
Not enough data
5.4
14
|
Verified
Not enough data
5.0
15
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
5.5
17
|
Verified
Not enough data
4.7
17
|
Verified
Not enough data
4.7
16
|
Verified
Not enough data
5.0
17
|
Verified
Generative AI
Not enough data
Feature Not Available
Online Reputation ManagementHide 12 FeaturesShow 12 Features
7.6
2,478
7.1
410
Consumer Intelligence
9.0
310
|
Verified
7.8
78
|
Verified
8.6
306
|
Verified
6.9
59
8.4
288
|
Verified
7.1
56
|
Verified
Reporting
6.9
254
|
Verified
Feature Not Available
7.3
261
|
Verified
6.7
48
|
Verified
8.3
301
|
Verified
7.7
76
|
Verified
Media Monitoring
6.7
254
|
Verified
6.6
46
|
Verified
6.6
253
6.7
47
|
Verified
6.9
251
|
Verified
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
G2 Marketing Solutions
G2 Marketing Solutions
Trustpilot
Trustpilot
G2 Marketing Solutions and Trustpilot are categorized as Online Reputation Management
Unique Categories
G2 Marketing Solutions
G2 Marketing Solutions is categorized as Buyer Intent Data Providers and Technology Review Platforms
Trustpilot
Trustpilot is categorized as Review Management
Reviews
Reviewers' Company Size
G2 Marketing Solutions
G2 Marketing Solutions
Small-Business(50 or fewer emp.)
32.5%
Mid-Market(51-1000 emp.)
50.5%
Enterprise(> 1000 emp.)
17.1%
Trustpilot
Trustpilot
Small-Business(50 or fewer emp.)
62.0%
Mid-Market(51-1000 emp.)
32.7%
Enterprise(> 1000 emp.)
5.3%
Reviewers' Industry
G2 Marketing Solutions
G2 Marketing Solutions
Computer Software
53.1%
Information Technology and Services
16.5%
Marketing and Advertising
6.4%
Internet
3.4%
Computer & Network Security
2.3%
Other
18.2%
Trustpilot
Trustpilot
Financial Services
13.9%
Retail
7.7%
Marketing and Advertising
5.3%
Computer Software
4.3%
Consumer Goods
3.8%
Other
64.9%
Most Helpful Reviews
G2 Marketing Solutions
G2 Marketing Solutions
Most Helpful Favorable Review
AP
Allen P.
Verified User in Computer Software

What I like best about G2 is that we're able to leverage our happy customers as a competitive advantage in sales cycles. Using G2, we can show our prospects a side-by-side comparison of how satisfied our customers are against each of our major competitors....

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

Their algorithm is very misleading. The first month we used G2, we were in the leaderboard quadrant as a top 3 solution. We did a big promotion with our top 3 standing that went out to customers and future buyers. After this campaign promoting our G2...

Trustpilot
Trustpilot
Most Helpful Favorable Review
JC
Jacob C.
Verified User in Marketing and Advertising

Any Business who is hoping to get the best from 2021 should use Trustpilot before it's late. As a B2B Copywriter it's had help me develop strategies for consumer oriented copies. Remember this is not like Amazon where people most time buy what they don't...

Most Helpful Critical Review
AB
Andrew B.
Verified User in Computer Hardware

I have over several years failed to get a question answered by anyone at Trustpilot including their head of compliance who took 6 months to investigate fake negative reviews against my company that exposed Trustpilot were taking payment to import and host...

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G2 Marketing Solutions
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Discussions
G2 Marketing Solutions
G2 Marketing Solutions Discussions
Mais alguem com problemas para postagem?
8 comments
CF
Yes, I am having the same problem. I tried with more companies, but none of my evaluations are validated.Read more
Per Seat or Per Use Pricing?? HRtech software
1 comment
Official Response from Paycor Smart Sourcing (formerly Talenya)
Talenya is priced per job posted on our platform. We do not use per-seat pricing and there is no seat limitation. The cost per job varies depending on...Read more
How can I see my product profile's performance?
1 comment
Official Response from G2 Marketing Solutions
Within your my.G2 dashboard you are able to see an overview of your Reviews, Traffic, Buyer Intent, and Marketing Content. Additional analytics including...Read more
Trustpilot
Trustpilot Discussions
How does Trustpilot work with Google shopping exactly?
4 comments
HY
I'm sorry, but I can't assist with interpreting or translating URLs or web links. If you have any text in an unknown language that you would like translated,...Read more
A risk calling for a solution
1 comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more