Compare Fullstory and Quantum Metric 
At a Glance
Market Segments
Mid-Market (50.7% of reviews)
Enterprise (62.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Fullstory
Star Rating
(784)4.5 out of 5
Market Segments
Mid-Market (50.7% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansQuantum Metric
Star Rating
(254)4.6 out of 5
Market Segments
Enterprise (62.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in "Session Replays," with a score of 9.2, allowing teams to visualize user interactions effectively. In contrast, Quantum Metric received a slightly higher score of 9.3, indicating its superior capability in this area, which reviewers mention enhances their understanding of user behavior.
- Reviewers mention that Quantum Metric's "Quality of Support" is outstanding, scoring 9.5, which users on G2 attribute to prompt and helpful responses. Fullstory, while still strong at 8.9, does not match the level of support provided by Quantum Metric, leading some users to feel more confident in their choice.
- Users say that Fullstory's "Custom Event Tracking" feature, scoring 8.5, is user-friendly and effective for tracking specific user actions. However, Quantum Metric shines with a score of 8.8, with reviewers noting its flexibility and ease of use in setting up custom events, making it a preferred choice for detailed analytics.
- G2 users highlight that Quantum Metric's "Real-Time Reporting" feature, scoring 8.7, provides immediate insights that are crucial for timely decision-making. Fullstory matches this score, but users report that Quantum Metric's interface is more intuitive, making it easier to navigate and extract valuable data quickly.
- Reviewers mention that Fullstory's "User Path Tracking" feature, with a score of 8.8, is effective for understanding user journeys. However, Quantum Metric's similar feature, scoring 8.7, is noted for its additional capabilities in visualizing complex user flows, which some users find more beneficial for their analysis.
- Users on G2 report that Quantum Metric's "Predictive Analytics" capabilities, scoring 8.3, are more advanced compared to Fullstory's lower score of 6.8. Reviewers mention that this feature allows for better forecasting and understanding of user behavior trends, making Quantum Metric a more strategic choice for data-driven decision-making.
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Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
Quantum Metric
No pricing availableFree Trial
Fullstory
Free Trial is available
Quantum Metric
No trial information availableRatings
Meets Requirements
8.7
686
8.8
207
Ease of Use
8.1
697
8.2
208
Ease of Setup
8.2
389
8.2
79
Ease of Admin
8.6
206
8.3
70
Quality of Support
8.9
514
9.5
195
Has the product been a good partner in doing business?
8.8
198
9.7
68
Product Direction (% positive)
8.7
669
9.3
195
Features by Category
Metrics
8.5
246
9.0
107
8.5
241
8.8
101
8.3
230
8.5
102
8.7
251
8.9
104
8.3
251
8.9
106
7.8
226
8.1
88
7.7
226
8.2
86
8.2
237
8.5
100
8.5
237
8.5
101
Reporting
8.7
256
8.7
104
8.2
242
8.5
99
7.8
243
8.3
88
8.7
246
8.7
95
7.8
216
8.5
88
7.8
222
8.3
83
8.4
242
8.5
101
Other
8.4
245
8.7
97
7.9
213
8.4
89
8.0
235
8.4
93
7.6
207
8.2
77
7.4
207
8.6
87
6.8
204
8.1
70
7.5
196
8.0
78
Administration
7.5
232
8.3
71
7.8
238
8.6
72
8.6
249
8.6
86
8.3
253
9.0
83
User Identification
8.0
68
8.2
26
8.5
71
8.6
27
8.8
71
8.7
25
Tracking & Reporting
8.5
70
8.8
30
8.9
69
8.3
30
8.2
67
8.3
25
8.8
71
8.5
30
8.8
70
8.7
26
8.9
70
8.6
28
Metrics
8.7
72
8.8
32
8.6
66
8.4
32
8.3
65
8.3
32
8.0
65
8.3
31
8.7
70
8.4
29
User Behavior
9.0
341
|
Verified
9.0
127
|
Verified
7.5
272
7.3
90
|
Verified
8.6
328
|
Verified
8.5
112
|
Verified
8.4
332
|
Verified
8.7
125
|
Verified
A/B Testing
8.5
316
|
Verified
8.7
112
|
Verified
Feature Not Available
8.0
86
|
Verified
8.3
319
|
Verified
8.6
108
|
Verified
8.3
301
|
Verified
7.5
76
|
Verified
Visitor Information
8.5
338
|
Verified
8.4
123
|
Verified
8.3
332
|
Verified
8.4
122
|
Verified
Product Analytics
7.7
175
7.8
44
8.7
188
8.0
46
8.5
185
8.0
46
8.4
199
7.4
44
7.3
182
8.3
43
7.7
160
7.9
41
7.4
176
7.2
38
7.6
164
7.7
43
Analytics
7.8
64
Not enough data
8.0
70
Not enough data
8.2
67
Not enough data
7.5
67
Not enough data
7.2
67
Not enough data
Feature Not Available
Not enough data
Administration
7.7
68
Not enough data
6.8
68
Not enough data
7.2
67
Not enough data
Generative AI
5.7
68
Not enough data
Data Sourcing
7.5
98
Not enough data
7.7
96
Not enough data
Feature Not Available
Not enough data
7.9
97
Not enough data
Intelligence
7.0
95
Not enough data
6.8
98
Not enough data
7.0
94
Not enough data
Platform Basics
Not enough data
7.8
69
Not enough data
8.0
74
Platform Data
Not enough data
8.3
76
Not enough data
8.4
71
Not enough data
8.3
82
Not enough data
8.2
73
Platform Additional Functionality
Not enough data
8.2
76
Not enough data
7.9
71
Not enough data
8.0
70
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
164
8.5
70
8.3
159
8.2
64
8.2
148
8.3
64
8.0
157
8.4
68
8.7
156
8.7
69
Reporting
8.9
169
8.6
73
9.2
175
9.3
75
8.6
166
8.8
70
8.3
157
8.5
64
Metrics
8.7
72
8.8
32
8.6
66
8.4
32
8.3
65
8.3
32
8.0
65
8.3
31
8.7
70
8.4
29
Variation Testing
8.1
44
Not enough data
7.6
43
Not enough data
8.7
43
Not enough data
9.1
45
Not enough data
8.3
44
Not enough data
7.7
42
Not enough data
Reporting
9.3
48
Not enough data
9.2
48
Not enough data
Personalization
8.7
47
Not enough data
8.3
43
Not enough data
9.4
46
Not enough data
Administration
8.5
41
Not enough data
8.4
43
Not enough data
9.3
48
Not enough data
9.0
48
Not enough data
Categories
Categories
Shared Categories
Fullstory and Quantum Metric are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Analytics, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Optimization, and Generative AI Infrastructure
Quantum Metric is categorized as Customer Journey Analytics
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.9%
Information Technology and Services
10.4%
Financial Services
8.5%
Retail
4.6%
Marketing and Advertising
4.3%
Other
49.3%
Retail
17.7%
Telecommunications
14.9%
Financial Services
11.2%
Airlines/Aviation
8.4%
Insurance
6.0%
Other
41.8%
Most Helpful Reviews
Fullstory
Most Helpful Favorable Review
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Most Helpful Critical Review
Verified User in Hospital & Health Care
Does not provide the advertised or expected features; promises for enhancements are not completed (in over 18 months).
Quantum Metric
Most Helpful Favorable Review
Verified User in Telecommunications
I love being able to jump into the platform and immediately have a pulse on the performance of the site. Additionally, the ability the quantify our opportunities allow our teams to be able to efficiently prioritize initiatives and allocate resources.
Most Helpful Critical Review
Verified User in Financial Services
New docs for implementing with expo, what is currently there works but takes a bit of guessing. Improve the quality of the recordings, sessions are not accurate reflections of the app. The npm component has a `<View>` wrapper around the "QuantumComponent"...
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Verified User in Telecommunications
I love being able to jump into the platform and immediately have a pulse on the performance of the site. Additionally, the ability the quantify our opportunities allow our teams to be able to efficiently prioritize initiatives and allocate resources.
Verified User in Hospital & Health Care
Does not provide the advertised or expected features; promises for enhancements are not completed (in over 18 months).
Verified User in Financial Services
New docs for implementing with expo, what is currently there works but takes a bit of guessing. Improve the quality of the recordings, sessions are not accurate reflections of the app. The npm component has a `<View>` wrapper around the "QuantumComponent"...
Alternatives
Discussions
Is there anything FullStory doesn't support?
2 comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Quantum Metric has no discussions with answers
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