Compare Fullstory and Quantum Metric 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Enterprise (62.8% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Fullstory
Star Rating
(786)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansQuantum Metric
Star Rating
(258)4.6 out of 5
Market Segments
Enterprise (62.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in "Session Replays," with a score of 9.2, allowing teams to visualize user interactions effectively. In contrast, Quantum Metric's score of 9.3 in the same area indicates a slight edge, with reviewers mentioning its superior ability to capture detailed user journeys.
- Reviewers mention that Quantum Metric's "Quality of Support" is notably high at 9.5, which users appreciate for its responsiveness and helpfulness. Fullstory, while still strong at 8.9, does not match the level of support that Quantum Metric provides, according to user feedback.
- G2 users highlight Fullstory's "Custom Event Tracking" feature, scoring 8.5, as a strong point, allowing for tailored analytics. However, Quantum Metric outperforms with a score of 8.8, with users noting its more intuitive setup process for custom events.
- Users on G2 report that Quantum Metric's "Real-Time Reporting" feature, scoring 8.7, is particularly beneficial for immediate insights, while Fullstory matches this score but lacks some of the advanced filtering options that Quantum Metric offers, according to user reviews.
- Reviewers mention that Fullstory's "User Segmentation" feature, with a score of 8.6, is effective for targeted marketing efforts. However, Quantum Metric's score of 8.6 in the same category is complemented by user feedback indicating its more robust capabilities in segmenting users based on behavior.
- Users say that while both platforms provide "Engagement" metrics, Quantum Metric's score of 8.8 is slightly higher than Fullstory's 8.7, with reviewers noting that Quantum Metric offers more comprehensive insights into user interactions, enhancing overall engagement strategies.
Featured Products
Sponsored
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(3)
Session Replay
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Squirro
(10)
Session Replay
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Go1
(55)
Session Replay
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Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
Quantum Metric
No pricing availableFree Trial
Fullstory
Free Trial is available
Quantum Metric
No trial information availableRatings
Meets Requirements
8.7
688
8.7
211
Ease of Use
8.1
699
8.2
212
Ease of Setup
8.2
391
8.2
82
Ease of Admin
8.6
207
8.3
72
Quality of Support
8.9
516
9.4
199
Has the product been a good partner in doing business?
8.8
199
9.7
70
Product Direction (% positive)
8.7
671
9.3
199
Features by Category
Metrics
8.5
247
9.0
110
8.5
242
8.8
104
8.3
231
8.5
105
8.7
251
8.9
107
8.3
252
8.8
109
7.8
227
8.1
91
7.7
227
8.2
89
8.2
238
8.5
103
8.5
238
8.5
104
Reporting
8.7
257
8.7
107
8.2
243
8.5
102
7.8
244
8.3
91
8.7
247
8.8
98
7.8
217
8.5
91
7.8
223
8.3
86
8.4
243
8.5
104
Other
8.4
246
8.7
100
7.9
214
8.4
92
8.0
235
8.4
96
7.6
207
8.2
80
7.4
207
8.7
90
6.8
204
8.1
73
7.5
196
8.0
81
Administration
7.5
232
8.3
74
7.8
238
8.6
75
8.6
249
8.7
89
8.3
253
9.0
86
User Identification
8.0
68
8.2
26
8.5
71
8.6
27
8.8
71
8.7
25
Tracking & Reporting
8.5
70
8.8
30
8.9
69
8.3
30
8.2
67
8.3
25
8.8
71
8.5
30
8.8
70
8.7
26
8.9
70
8.6
28
Metrics
8.7
72
8.8
32
8.6
66
8.4
32
8.3
65
8.3
32
8.0
65
8.3
31
8.7
70
8.4
29
User Behavior
9.0
343
|
Verified
9.0
130
|
Verified
8.6
330
|
Verified
8.5
115
|
Verified
8.4
334
|
Verified
8.7
128
|
Verified
A/B Testing
8.5
318
|
Verified
8.7
115
|
Verified
Feature Not Available
8.1
89
|
Verified
8.3
321
|
Verified
8.6
111
|
Verified
8.3
303
|
Verified
7.4
79
|
Verified
Visitor Information
8.5
340
|
Verified
8.4
126
|
Verified
8.3
334
|
Verified
8.4
125
|
Verified
Product Analytics
7.7
175
7.8
44
8.7
188
8.0
46
8.5
185
8.0
46
8.4
199
7.4
44
7.3
182
8.3
43
7.7
160
7.9
41
7.4
176
7.2
38
7.6
164
7.7
43
Analytics
7.8
64
Not enough data
8.0
70
Not enough data
8.2
67
Not enough data
7.5
67
Not enough data
7.2
67
Not enough data
Feature Not Available
Not enough data
Administration
7.7
68
Not enough data
6.8
68
Not enough data
7.2
67
Not enough data
Generative AI
5.7
68
Not enough data
Data Sourcing
7.5
99
Not enough data
7.6
97
Not enough data
Feature Not Available
Not enough data
7.9
98
Not enough data
Intelligence
7.0
96
Not enough data
6.8
99
Not enough data
7.0
95
Not enough data
Platform Basics
Not enough data
7.8
73
Not enough data
8.0
78
Platform Data
Not enough data
8.3
80
Not enough data
8.4
75
Not enough data
8.3
86
Not enough data
8.2
77
Platform Additional Functionality
Not enough data
8.2
80
Not enough data
7.9
75
Not enough data
8.0
74
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
164
8.5
71
8.3
159
8.3
65
8.2
148
8.4
65
8.0
157
8.5
69
8.7
156
8.7
70
Reporting
8.9
169
8.6
74
9.2
175
9.3
76
8.6
166
8.8
71
8.3
157
8.5
65
Metrics
8.7
72
8.8
32
8.6
66
8.4
32
8.3
65
8.3
32
8.0
65
8.3
31
8.7
70
8.4
29
Variation Testing
8.1
44
Not enough data
7.6
43
Not enough data
8.7
43
Not enough data
9.1
45
Not enough data
8.3
44
Not enough data
7.7
42
Not enough data
Reporting
9.3
48
Not enough data
9.2
48
Not enough data
Personalization
8.7
47
Not enough data
8.3
43
Not enough data
9.4
46
Not enough data
Administration
8.5
41
Not enough data
8.4
43
Not enough data
9.3
48
Not enough data
9.0
48
Not enough data
Categories
Categories
Shared Categories
Fullstory and Quantum Metric are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Analytics, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Optimization, and Generative AI Infrastructure
Quantum Metric is categorized as Customer Journey Analytics
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.1%
Information Technology and Services
10.4%
Financial Services
8.4%
Retail
4.5%
Marketing and Advertising
4.3%
Other
49.2%
Retail
17.4%
Telecommunications
14.6%
Financial Services
11.1%
Airlines/Aviation
8.7%
Insurance
6.3%
Other
41.9%
Most Helpful Reviews
Fullstory
Most Helpful Favorable Review
Nate M.
Verified User in Internet
You can easily go into a user's profile, view, and annotate their recording. Super simple to find each user and lots of filtering options. You can also identify customers who 'rage click' so you can reach out to them to prevent churn and retain users.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Its working out great for us, just took time getting used to it
Quantum Metric
Most Helpful Favorable Review
Gytis J.
Verified User in Financial Services
The Quantum Metric is the tool of the tools, which is really helpful for reviewing customers actions, system responses, and other logged information, which was used for customer experience, and services provided to the end user. On the other hand, there...
Most Helpful Critical Review
Verified User in Financial Services
New docs for implementing with expo, what is currently there works but takes a bit of guessing. Improve the quality of the recordings, sessions are not accurate reflections of the app. The npm component has a `<View>` wrapper around the "QuantumComponent"...
Nate M.
Verified User in Internet
You can easily go into a user's profile, view, and annotate their recording. Super simple to find each user and lots of filtering options. You can also identify customers who 'rage click' so you can reach out to them to prevent churn and retain users.
Gytis J.
Verified User in Financial Services
The Quantum Metric is the tool of the tools, which is really helpful for reviewing customers actions, system responses, and other logged information, which was used for customer experience, and services provided to the end user. On the other hand, there...
Verified User in Marketing and Advertising
Its working out great for us, just took time getting used to it
Verified User in Financial Services
New docs for implementing with expo, what is currently there works but takes a bit of guessing. Improve the quality of the recordings, sessions are not accurate reflections of the app. The npm component has a `<View>` wrapper around the "QuantumComponent"...
Alternatives
Discussions
Is there anything FullStory doesn't support?
2 comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Quantum Metric has no discussions with answers
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