Compare Fullbay and Tekmetric 
At a Glance
Market Segments
Small-Business (83.6% of reviews)
Small-Business (94.2% of reviews)
Entry-Level Pricing
Custom Quote
No pricing available
Fullbay
Star Rating
(59)4.9 out of 5
Market Segments
Small-Business (83.6% of reviews)
Entry-Level Pricing
Custom Quote
Learn more about FullbayTekmetric
Star Rating
(297)4.8 out of 5
Market Segments
Small-Business (94.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TekmetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tekmetric excels in its Estimates and Invoicing feature, scoring a remarkable 9.8, which reviewers mention makes the billing process seamless and efficient. In contrast, Fullbay, while still strong, has a slightly lower score of 9.2 in this area, indicating room for improvement.
- Reviewers mention that Fullbay shines in Quality of Support, achieving a score of 9.7, which users on G2 appreciate for its responsiveness and helpfulness. Tekmetric also performs well with a score of 9.5, but Fullbay's support is noted as being particularly outstanding.
- G2 users highlight Tekmetric's superior Labor Tracking capabilities, scoring 9.7, which reviewers say provides detailed insights into labor costs and efficiency. Fullbay, while competent, scores a bit lower at 8.8, suggesting Tekmetric may offer more robust tracking features.
- Users say that Tekmetric's Digital Vehicle Inspection (DVI) feature, with a score of 8.8, is user-friendly and integrates well with their workflow. Fullbay, however, has a lower score of 8.0 in this area, indicating that users may find Tekmetric's DVI more effective for their needs.
- Reviewers mention that Fullbay's Customer Portal is highly rated at 9.5, providing an excellent user experience for customers to track their vehicle service. Tekmetric's score of 9.0 is still strong, but Fullbay's portal is often highlighted as a standout feature.
- Users on G2 report that Tekmetric's Appointment Scheduling feature, scoring 8.9, is intuitive and easy to use, making it a favorite among shop managers. Fullbay's score of 7.8 suggests that users may find Tekmetric's scheduling capabilities more effective for managing appointments.
Pricing
Entry-Level Pricing
Fullbay
Fullbay
Custom Quote
Contact Fullbay today for a custom quote for your shop.
Tekmetric
No pricing availableFree Trial
Fullbay
No trial information availableTekmetric
No trial information availableRatings
Meets Requirements
9.5
35
9.2
258
Ease of Use
9.4
35
9.4
265
Ease of Setup
8.5
24
9.4
190
Ease of Admin
9.4
22
9.6
132
Quality of Support
9.7
35
9.5
254
Has the product been a good partner in doing business?
9.9
23
9.8
134
Product Direction (% positive)
9.6
32
9.8
257
Features by Category
Reporting
7.9
12
Not enough data
Feature Not Available
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
Task Alerts
8.2
11
Not enough data
7.2
10
Not enough data
8.0
10
Not enough data
Planning
8.0
9
Not enough data
8.3
10
Not enough data
7.8
10
Not enough data
Work Orders
9.3
10
Not enough data
9.2
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
Shop Management
9.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.7
6
Not enough data
Technician Tools
8.8
7
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
Customer Management
9.0
7
Not enough data
9.5
7
Not enough data
Operations Management - Auto Shop Management
Not enough data
9.0
78
Not enough data
8.1
78
Not enough data
9.1
78
Not enough data
8.9
78
Not enough data
8.4
77
Customer Relationship Management - Auto Shop Management
Not enough data
6.4
76
Not enough data
6.1
76
Not enough data
7.8
76
Financial Management - Auto Shop Management
Not enough data
8.9
78
Not enough data
9.2
78
Not enough data
9.6
78
Categories
Categories
Shared Categories
Fullbay and Tekmetric are categorized as Auto Repair and Auto Shop Management
Unique Categories
Fullbay is categorized as Heavy-Duty Repair and Fleet Maintenance
Tekmetric has no unique categories
Reviews
Reviewers' Company Size
Fullbay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tekmetric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
54.5%
Automotive
30.9%
Mechanical or Industrial Engineering
5.5%
Accounting
3.6%
Government Relations
1.8%
Other
3.6%
Automotive
97.6%
Consumer Services
0.7%
Manufacturing
0.3%
Transportation/Trucking/Railroad
0.3%
Market Research
0.3%
Other
0.7%
Most Helpful Reviews
Fullbay
Most Helpful Favorable Review
Cari W.
Verified User in Transportation/Trucking/Railroad
User Friendly. Links with Samsara and QuickBooks. The support staff has been wonderful to work with ! AMY!
Most Helpful Critical Review
Kam L.
Verified User in Mechanical or Industrial Engineering
Really slow entering parts, takes awhile. 55 seconds to enter parts and when you have to enter over 50 parts it takes an hour cause its loading. It not the internet either.
Tekmetric
Most Helpful Favorable Review
Moises M.
Verified User in Automotive
The amount of information that is available to the front desk, the service advisor and the technician at a glance is very impressive and the functionality of it together is great.
Most Helpful Critical Review
Verified User in Automotive
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
Cari W.
Verified User in Transportation/Trucking/Railroad
User Friendly. Links with Samsara and QuickBooks. The support staff has been wonderful to work with ! AMY!
Moises M.
Verified User in Automotive
The amount of information that is available to the front desk, the service advisor and the technician at a glance is very impressive and the functionality of it together is great.
Kam L.
Verified User in Mechanical or Industrial Engineering
Really slow entering parts, takes awhile. 55 seconds to enter parts and when you have to enter over 50 parts it takes an hour cause its loading. It not the internet either.
Verified User in Automotive
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
Discussions
Best way to clean up old inventory part numbers that are not being used
1 comment
Official Response from Fullbay
Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ...Read more
Would like to see parts returns done a different way.
1 comment
SW
Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,...Read more
What is the use of Fullbay?
1 comment
JL
FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency...Read more
What is Tekmetric used for?
1 comment
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Tekmetric has no more discussions with answers
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