Compare Fullbay and Mitchell 1 Automotive Repair 
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
Custom Quote
No pricing available
Fullbay
Star Rating
(60)4.9 out of 5
Market Segments
Small-Business (83.9% of reviews)
Entry-Level Pricing
Custom Quote
Learn more about FullbayMitchell 1 Automotive Repair
Star Rating
(20)3.7 out of 5
Market Segments
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Mitchell 1 Automotive RepairSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mitchell 1 Automotive Repair excels in Estimates and Invoicing with a score of 9.8, making it a preferred choice for small businesses needing efficient billing solutions. In contrast, Fullbay, while strong overall, does not match this specific functionality as closely.
- Reviewers mention that Fullbay shines in Quality of Support, scoring 9.7, which is significantly higher than Mitchell 1's score of 7.6. This indicates that users find Fullbay's customer service more responsive and helpful, which is crucial for businesses that rely on timely support.
- G2 users highlight that Mitchell 1 Automotive Repair offers superior Labor Tracking capabilities with a score of 9.7, allowing for precise tracking of technician hours. Fullbay, while competent, does not provide the same level of detail in this area, which can impact operational efficiency.
- Users on G2 report that Fullbay's Customer Portal feature, scoring 9.5, enhances customer engagement and satisfaction, allowing clients to access their service history and updates easily. Mitchell 1 lacks a comparable feature, which may limit customer interaction.
- Reviewers mention that Mitchell 1's Inventory Management is rated at 9.3, providing robust tools for tracking parts and supplies. However, Fullbay's overall inventory features are perceived as less intuitive, which could hinder effective stock management.
- Users say that Fullbay's Product Direction is rated at 9.6, indicating a strong commitment to continuous improvement and innovation, which is a significant factor for businesses looking for long-term software partnerships. Mitchell 1's score of 8.3 suggests it may not be evolving as rapidly in response to user needs.
Pricing
Entry-Level Pricing
Fullbay
Fullbay
Custom Quote
Contact Fullbay today for a custom quote for your shop.
Mitchell 1 Automotive Repair
No pricing availableFree Trial
Fullbay
No trial information availableMitchell 1 Automotive Repair
No trial information availableRatings
Meets Requirements
9.5
36
8.2
14
Ease of Use
9.4
36
8.2
15
Ease of Setup
8.5
25
9.2
6
Ease of Admin
9.3
23
10.0
5
Quality of Support
9.5
36
7.6
12
Has the product been a good partner in doing business?
9.9
24
9.3
5
Product Direction (% positive)
9.6
33
8.3
14
Features by Category
Reporting
8.1
13
Not enough data
Feature Not Available
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
Task Alerts
8.3
12
Not enough data
7.4
11
Not enough data
8.2
11
Not enough data
Planning
8.2
10
Not enough data
8.5
11
Not enough data
8.0
11
Not enough data
Work Orders
9.4
11
Not enough data
9.2
11
Not enough data
8.9
9
Not enough data
9.2
11
Not enough data
Shop Management
9.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.7
6
Not enough data
Technician Tools
8.8
7
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
Customer Management
9.0
7
Not enough data
9.5
7
Not enough data
Operations Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Relationship Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fullbay and Mitchell 1 Automotive Repair are categorized as Auto Repair
Unique Categories
Mitchell 1 Automotive Repair has no unique categories
Reviews
Reviewers' Company Size
Fullbay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mitchell 1 Automotive Repair
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
53.6%
Automotive
32.1%
Mechanical or Industrial Engineering
5.4%
Accounting
3.6%
Government Relations
1.8%
Other
3.6%
Automotive
100.0%
‐
‐
‐
‐
Other
0.0%
Most Helpful Reviews
Fullbay
Most Helpful Favorable Review
Cari W.
Verified User in Transportation/Trucking/Railroad
User Friendly. Links with Samsara and QuickBooks. The support staff has been wonderful to work with ! AMY!
Most Helpful Critical Review
Kam L.
Verified User in Mechanical or Industrial Engineering
Really slow entering parts, takes awhile. 55 seconds to enter parts and when you have to enter over 50 parts it takes an hour cause its loading. It not the internet either.
Mitchell 1 Automotive Repair
Most Helpful Favorable Review
Verified User in Automotive
This program is user-friendly, constantly updating for improvements, and constantly taking user-feed-back into consideration when doing updates.
Most Helpful Critical Review
neil b.
Verified User in Automotive
Mitchell on demand se apparently has decides that the number 1 tire supplier in the USA isnt worth keeping and are dropping the program with no option we are losing benefit
Cari W.
Verified User in Transportation/Trucking/Railroad
User Friendly. Links with Samsara and QuickBooks. The support staff has been wonderful to work with ! AMY!
Verified User in Automotive
This program is user-friendly, constantly updating for improvements, and constantly taking user-feed-back into consideration when doing updates.
Kam L.
Verified User in Mechanical or Industrial Engineering
Really slow entering parts, takes awhile. 55 seconds to enter parts and when you have to enter over 50 parts it takes an hour cause its loading. It not the internet either.
neil b.
Verified User in Automotive
Mitchell on demand se apparently has decides that the number 1 tire supplier in the USA isnt worth keeping and are dropping the program with no option we are losing benefit
Discussions
Best way to clean up old inventory part numbers that are not being used
1 comment
Official Response from Fullbay
Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ...Read more
Would like to see parts returns done a different way.
1 comment
SW
Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,...Read more
What is the use of Fullbay?
1 comment
JL
FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency...Read more
What is better Alldata or Mitchell?
1 comment
MP
Alldata is better because it gives you full labour times where as mitchell brakes it all down so you have to know every component that has to be removed to...Read more
Mitchell 1 Automotive Repair has no more discussions with answers
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