Compare Front and Station 
At a Glance
Market Segments
Small-Business (49.8% of reviews)
Small-Business (73.5% of reviews)
Entry-Level Pricing
$19.00 1 user/month
No pricing available
Front
Star Rating
(2,245)4.7 out of 5
Market Segments
Small-Business (49.8% of reviews)
Entry-Level Pricing
$19.00 1 user/month
Free Trial is available
Browse all 4 pricing plansStation
Star Rating
(35)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about StationFeatured Products
Sponsored
Customerly
(34)
Customer Self-Service
Visit Website
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Alhena AI
(34)
Customer Self-Service
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Front vs Station
- Reviewers felt that Front meets the needs of their business better than Station.
- When comparing quality of ongoing product support, reviewers felt that Station is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Station over Front.
Pricing
Entry-Level Pricing
Front
Starter
$19.00
1 user/month
For teams that need to quickly gain control over message overload
- Omnichannel messaging
- Team collaboration on customer messages
- Calendar and one-click meeting schedule
Station
No pricing availableFree Trial
Front
Free Trial is available
Station
No trial information availableRatings
Meets Requirements
9.1
1,761
8.8
33
Ease of Use
9.2
1,775
9.3
33
Ease of Setup
8.8
568
Not enough data
Ease of Admin
9.0
435
Not enough data
Quality of Support
9.1
1,517
9.3
27
Has the product been a good partner in doing business?
9.2
422
Not enough data
Product Direction (% positive)
9.3
1,651
9.6
32
Features by Category
Ticket and Case Management
8.9
216
|
Verified
Not enough data
9.1
215
|
Verified
Not enough data
9.0
237
|
Verified
Not enough data
8.9
233
|
Verified
Not enough data
8.9
198
|
Verified
Not enough data
9.1
260
Not enough data
9.2
236
|
Verified
Not enough data
8.7
212
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
8.8
189
|
Verified
Not enough data
9.3
227
|
Verified
Not enough data
8.9
187
|
Verified
Not enough data
8.5
168
|
Verified
Not enough data
7.9
91
Not enough data
Platform
8.4
174
|
Verified
Not enough data
8.5
236
|
Verified
Not enough data
8.8
216
|
Verified
Not enough data
8.6
188
|
Verified
Not enough data
8.2
188
|
Verified
Not enough data
8.4
197
|
Verified
Not enough data
Channels
8.9
579
Not enough data
8.6
479
Not enough data
8.0
428
Not enough data
Design
8.8
602
Not enough data
8.3
485
Not enough data
8.8
697
Not enough data
8.8
660
Not enough data
8.8
518
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Usability
8.9
50
Not enough data
8.9
49
Not enough data
9.0
51
Not enough data
Reporting
8.3
49
Not enough data
7.6
47
Not enough data
8.1
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Inbox Tools
9.3
749
Not enough data
8.9
757
Not enough data
9.1
735
Not enough data
9.0
775
Not enough data
Coordination Tools
8.5
668
Not enough data
8.7
649
Not enough data
8.7
589
Not enough data
Software Options
9.3
736
Not enough data
8.6
667
Not enough data
Login Options
Not enough data
Not enough data
Not enough data
Not enough data
Productivity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.8
457
Not enough data
8.8
351
Not enough data
8.8
352
Not enough data
8.9
310
Not enough data
Support Automation
8.8
379
Not enough data
9.0
382
Not enough data
8.8
344
Not enough data
8.7
294
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sorting & Filtering
8.3
166
Not enough data
9.1
169
Not enough data
7.6
161
Not enough data
8.5
161
Not enough data
Integrations
8.1
157
Not enough data
8.6
160
Not enough data
7.6
149
Not enough data
Time Management
9.0
160
Not enough data
8.7
158
Not enough data
9.4
165
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
8.8
204
|
Verified
Not enough data
9.0
250
|
Verified
Not enough data
9.0
194
Not enough data
9.0
216
|
Verified
Not enough data
8.9
138
Not enough data
Internal Use
8.5
236
|
Verified
Not enough data
9.3
268
|
Verified
Not enough data
8.9
181
Not enough data
8.9
206
Not enough data
9.5
271
|
Verified
Not enough data
8.8
206
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Self-Service Experience
8.4
40
Not enough data
8.7
39
Not enough data
8.0
39
Not enough data
8.3
38
Not enough data
8.5
37
Not enough data
Self-Service Platform
8.2
37
Not enough data
8.5
37
Not enough data
8.0
37
Not enough data
8.5
36
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
9.2(won by default)
188
Not enough data
8.9(won by default)
150
Not enough data
8.9(won by default)
163
Not enough data
Channels
9.5(won by default)
232
Not enough data
9.2(won by default)
183
Not enough data
8.9(won by default)
173
Not enough data
8.5(won by default)
123
Not enough data
9.2(won by default)
149
Not enough data
Insight
9.0(won by default)
132
Not enough data
8.8(won by default)
150
Not enough data
8.9(won by default)
130
Not enough data
9.1(won by default)
145
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Front and Station share no categories
Reviews
Reviewers' Company Size
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Station
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
10.2%
Computer Software
8.2%
Information Technology and Services
7.8%
Transportation/Trucking/Railroad
5.6%
Financial Services
4.8%
Other
63.4%
Hospitality
14.7%
Marketing and Advertising
11.8%
Information Technology and Services
11.8%
Internet
8.8%
Computer Software
8.8%
Other
44.1%
Most Helpful Reviews
Front
Most Helpful Favorable Review
Lara B.
Verified User in Higher Education
Being able to communicate internally between emails is massive. I really love the internal forum style, almost similar to social media in that you can use emojis, etc., but also more comprehensive and there are extra elements that help make communication...
Most Helpful Critical Review
Kim C.
Verified User in Internet
Templates & rules leave a lot to be desired. I cannot have dynamic fields that I choose from or that I pre-fill before I insert a template. I cannot cc' a specific person in a template. I cannot have a rule that automatically replies all. If I want to do...
Station
Most Helpful Favorable Review
Suvran R.
Verified User in Internet
Multiple gmail / gsuite ac management. Superb fast hangout chat communication is the best part. User base is growing too.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Its not the best way of doing this yet and I dont like having to use a google log in
Lara B.
Verified User in Higher Education
Being able to communicate internally between emails is massive. I really love the internal forum style, almost similar to social media in that you can use emojis, etc., but also more comprehensive and there are extra elements that help make communication...
Suvran R.
Verified User in Internet
Multiple gmail / gsuite ac management. Superb fast hangout chat communication is the best part. User base is growing too.
Kim C.
Verified User in Internet
Templates & rules leave a lot to be desired. I cannot have dynamic fields that I choose from or that I pre-fill before I insert a template. I cannot cc' a specific person in a template. I cannot have a rule that automatically replies all. If I want to do...
Verified User in Marketing and Advertising
Its not the best way of doing this yet and I dont like having to use a google log in
Discussions
What is Front used for?
2 comments
LA
The text appears to be in English already. If you have a specific text in an unknown language that you would like translated, please provide it.Read more
How do I categorize my emails automatically?
1 comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
Station has no discussions with answers
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