Compare FreshDirect and goPuff 
- Reviewers mention that FreshDirect excels in its "Quality of Support," scoring 9.0, which users appreciate for its responsiveness and helpfulness, while goPuff's support received a lower score of 7.5, indicating potential delays in assistance.
- Users report that FreshDirect has a higher "Ease of Use" rating of 9.1, with many finding the interface intuitive and user-friendly, whereas goPuff's score of 8.4 suggests some users encounter challenges navigating the platform.
- G2 users highlight FreshDirect's "Product Direction" score of 10.0, indicating strong confidence in the product's future development and enhancements, while goPuff's score of 6.1 raises concerns about its long-term viability and innovation.
- Users on G2 note that FreshDirect has a higher "Meets Requirements" score of 9.0, suggesting it effectively fulfills user needs, while goPuff's score of 7.7 indicates some users feel it falls short in meeting their expectations.
- Reviewers say that FreshDirect's focus on small businesses is evident, with 80.0% of reviews coming from this segment, which may contribute to its tailored features, while goPuff's 62.5% suggests a broader but less specialized approach.
- Users report that FreshDirect has a total of 10 reviews, indicating a more established user base, while goPuff boasts 24 reviews, which may reflect a wider reach but could also suggest a less consistent user experience.
Get your Fresh fruit to door step with just click and also supply daily need grocery.
Something I dislike is how the site sometimes is down for me-I am not sure if this is a personal phone/computer issue. Other than that, there aren't many issues with the site/things that I dislike. I do wish that there was a halal option though for the...
I love that goPuff has a large inventory of various goods (mostly snacks, but also cleaning supplies, diapers, and feminine products) available for quick and easy delivery. The company provides several discounts and offers.
Prices are very high and have gotten higher since goPuff's start.
Get your Fresh fruit to door step with just click and also supply daily need grocery.
I love that goPuff has a large inventory of various goods (mostly snacks, but also cleaning supplies, diapers, and feminine products) available for quick and easy delivery. The company provides several discounts and offers.
Something I dislike is how the site sometimes is down for me-I am not sure if this is a personal phone/computer issue. Other than that, there aren't many issues with the site/things that I dislike. I do wish that there was a halal option though for the...
Prices are very high and have gotten higher since goPuff's start.
