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At a Glance
Freelancer.com
Freelancer.com
Star Rating
(95)3.7 out of 5
Market Segments
Small-Business (58.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Freelancer.com
Upwork
Upwork
Star Rating
(1,779)4.6 out of 5
Market Segments
Small-Business (94.5% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Freelancer.com has a lower ease of setup score (4.8) compared to Upwork (9.1), indicating that many find Upwork's onboarding process significantly smoother and more user-friendly.
  • Reviewers mention that Upwork excels in quality of support with a score of 8.7, while Freelancer.com lags behind at 7.5, suggesting that users on Upwork feel more supported and valued when they encounter issues.
  • G2 users highlight that Upwork's payment automation feature (9.1) is superior to Freelancer.com's (8.2), making it easier for freelancers and clients to manage transactions without manual intervention.
  • Users say that Upwork's messaging system (9.0) is more effective than Freelancer.com's (8.3), which enhances communication between clients and freelancers, leading to better project outcomes.
  • Reviewers mention that Upwork's freelance screening process (8.9) is more robust compared to Freelancer.com's (8.0), providing clients with greater confidence in the quality of freelancers they hire.
  • Users on G2 report that Upwork's multi-currency payment feature (8.9) is more flexible than Freelancer.com's (8.6), allowing for easier transactions across different currencies, which is crucial for international projects.
Pricing
Entry-Level Pricing
Freelancer.com
No pricing available
Upwork
Talent Marketplace™
Free
Browse all 3 pricing plans
Free Trial
Freelancer.com
No trial information available
Upwork
Free Trial is available
Ratings
Meets Requirements
7.9
77
9.0
1,137
Ease of Use
8.1
78
9.1
1,145
Ease of Setup
4.8
10
9.1
398
Ease of Admin
6.4
7
9.1
369
Quality of Support
7.5
72
8.7
1,043
Has the product been a good partner in doing business?
7.1
8
9.1
376
Product Direction (% positive)
6.9
75
8.0
990
Features by Category
Freelancer Management SystemsHide 15 FeaturesShow 15 Features
Not enough data
8.5
10
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Generative AI
Not enough data
Feature Not Available
Platform Performance
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
575
8.8
6,804
Hiring
7.9
47
8.2
453
8.3
62
9.0
815
8.0
60
8.9
724
8.5
61
9.1
795
Project Management
Feature Not Available
8.0
34
8.2
58
8.7
675
8.1
53
Feature Not Available
Feature Not Available
8.4
591
Payment
8.2
60
9.1
798
8.5
60
9.5
824
8.6
56
8.9
496
8.5
58
9.2
599
Categories
Categories
Shared Categories
Freelancer.com
Freelancer.com
Upwork
Upwork
Freelancer.com and Upwork are categorized as Freelance Platforms
Unique Categories
Freelancer.com
Freelancer.com has no unique categories
Upwork
Upwork is categorized as Freelancer Management Systems
Reviews
Reviewers' Company Size
Freelancer.com
Freelancer.com
Small-Business(50 or fewer emp.)
58.1%
Mid-Market(51-1000 emp.)
23.7%
Enterprise(> 1000 emp.)
18.3%
Upwork
Upwork
Small-Business(50 or fewer emp.)
94.5%
Mid-Market(51-1000 emp.)
5.3%
Enterprise(> 1000 emp.)
0.2%
Reviewers' Industry
Freelancer.com
Freelancer.com
Computer Software
25.8%
Information Technology and Services
18.3%
Marketing and Advertising
6.5%
Writing and Editing
5.4%
Graphic Design
3.2%
Other
40.9%
Upwork
Upwork
Marketing and Advertising
15.0%
Computer Software
11.4%
Information Technology and Services
11.3%
Graphic Design
5.3%
Writing and Editing
4.8%
Other
52.2%
Most Helpful Reviews
Freelancer.com
Freelancer.com
Most Helpful Favorable Review
Lilian W.
LW
Lilian W.
Verified User in Staffing and Recruiting

Very clear payment methods with the dedicated financial panel. Also, it is easy to hire employees from different fields. Actually, all my work online and I see that its a better way to control. All process is really safe. Usually, I don't spend a lot of...

Most Helpful Critical Review
Muhammad Hassan H.
MH
Muhammad Hassan H.
Verified User in Information Technology and Services

You should be popular to get projects. In Freelancer.com you may not be able to find work for years if you don't have a very high profile portfolio and you must spend money to feature your profile, get certificates. Without these you just waste time sending...

Upwork
Upwork
Most Helpful Favorable Review
Evrim A.
EA
Evrim A.
Verified User in Computer Software

The candidate and job pool. 1000s of opportunities. You can find at least 100 profile which fit the role, and 10s of jobs if you are a freelancer. Also, the direct contracts feature is amazing.

Most Helpful Critical Review
Eduardo N.
EN
Eduardo N.
Verified User in Computer Software

They should include developers in countries like Cuba, where developers need a platform like this the most to freely commercialize their skills.

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Discussions
Freelancer.com
Freelancer.com Discussions
What is the best way to win freelancer contests?
1 comment
KM
Do you need to keep an eye on your spouse by gaining access to their emails? As a parent, do you want to know what your kids do on a daily basis on social...Read more
Why payoneer is not attached for withdrawals in freelancer.com?
1 comment
KM
Do you need to keep an eye on your spouse by gaining access to their emails? As a parent, do you want to know what your kids do on a daily basis on social...Read more
Monty the Mongoose crying
Freelancer.com has no more discussions with answers
Upwork
Upwork Discussions
What is Upwork platform?
2 comments
Chandra N.
CN
Simple one word will give you option to get business from world clientsRead more
Is Upwork better or Fiverr?
2 comments
Bharti G.
BG
UpworkRead more
As a new user of Upwork, how can I effectively use its proposal bidding system to increase my chances of winning projects?
2 comments
Partha s.
PS
Describe your expertise and provide some samples. Be pricing competitive. You will grow soon.Read more