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Formstack Forms
Formstack Forms
(453)
4.3 out of 5
Formstack Forms
By Formstack, LLC
Jotform
Jotform
(3,528)
4.7 out of 5
Jotform
By Jotform
Optimized for quick response
At a Glance
Formstack Forms
Formstack Forms
Star Rating
(453)4.3 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Formstack Forms
Jotform
Jotform
Star Rating
(3,528)4.7 out of 5
Market Segments
Small-Business (73.1% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Formstack Forms excels in its conditional logic feature, allowing for more tailored user experiences, while Jotform's conditional logic is noted to be slightly less intuitive, with reviewers mentioning a steeper learning curve.
  • Reviewers mention that Jotform offers a more extensive range of question types in its survey builder, which enhances flexibility for users looking to create diverse forms, whereas Formstack Forms has a more limited selection.
  • G2 users highlight that Jotform's mobile forms are particularly user-friendly, with many praising the seamless experience on mobile devices, while Formstack Forms has received mixed feedback regarding its mobile optimization.
  • Users on G2 report that Formstack Forms provides superior custom fields customization options, which allows for more personalized data collection, while Jotform's customization is seen as adequate but not as robust.
  • Reviewers mention that Jotform's payment processing capabilities are more versatile, supporting a wider range of payment gateways, whereas Formstack Forms has been noted for its simpler but less flexible payment options.
  • Users say that Jotform's templates are more visually appealing and varied, making it easier for users to create attractive forms quickly, while Formstack Forms' templates are considered functional but less aesthetically pleasing.
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Pricing
Entry-Level Pricing
Formstack Forms
No pricing available
Jotform
FREE
Free
Browse all 5 pricing plans
Free Trial
Formstack Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.7
362
9.1
2,905
Ease of Use
8.7
366
9.2
2,965
Ease of Setup
8.7
256
9.2
2,115
Ease of Admin
8.9
267
9.1
1,937
Quality of Support
8.2
319
8.8
2,299
Has the product been a good partner in doing business?
8.7
251
9.2
1,843
Product Direction (% positive)
8.1
352
9.3
2,890
Features by Category
Event Registration & TicketingHide 12 FeaturesShow 12 Features
Not enough data
8.3
644
Registration
Not enough data
8.9
584
Not enough data
9.1
599
Not enough data
8.0
495
Not enough data
8.0
472
Not enough data
8.3
476
Generative AI
Not enough data
Feature Not Available
Marketing and Communications
Not enough data
7.9
443
Not enough data
8.5
524
Not enough data
8.3
513
Not enough data
8.3
474
Not enough data
7.6
429
Not enough data
7.9
434
SurveyHide 12 FeaturesShow 12 Features
8.5
55
8.7
1,022
Survey Management
9.0
53
9.3
946
9.2
51
9.3
968
8.2
49
8.8
914
8.3
45
9.0
874
Survey Customization
8.5
47
8.5
797
8.4
48
8.5
844
8.1
40
8.4
742
7.3
35
8.0
659
Survey Insights
8.0
46
8.6
884
7.8
36
8.0
651
8.9
49
8.8
885
8.8
46
8.5
818
Online Form BuilderHide 9 FeaturesShow 9 Features
8.4
86
8.7
1,629
Customization
8.5
80
9.0
1479
8.7
79
8.8
1405
8.6
75
9.0
1410
7.9
80
8.8
1534
Additional Functionality
8.2
78
8.8
1352
6.8
66
7.8
1125
8.6
79
8.9
1426
7.3
70
8.1
1124
8.4
77
8.9
1415
360 Feedback SoftwareHide 6 FeaturesShow 6 Features
Not enough data
8.9
219
Performance reviews
Not enough data
9.2
213
Not enough data
8.8
193
Feedback
Not enough data
9.1
199
Not enough data
8.7
185
Data
Not enough data
8.9
196
Not enough data
8.7
185
Field Service ManagementHide 15 FeaturesShow 15 Features
Not enough data
7.7
142
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Before the Job
Not enough data
7.3
112
Not enough data
7.4
105
Not enough data
7.8
111
Not enough data
7.5
112
On the Job
Not enough data
7.6
109
Not enough data
8.2
122
Not enough data
7.4
108
Not enough data
8.2
117
Not enough data
7.5
105
After the Job
Not enough data
8.3
127
Not enough data
8.1
125
Not enough data
7.3
106
Not enough data
7.4
105
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
RecruitingHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Applicant Tracking Systems (ATS)Hide 21 FeaturesShow 21 Features
Not enough data
8.2
613
Sourcing
Not enough data
8.1
164
Not enough data
7.7
171
Not enough data
7.7
163
Not enough data
7.6
166
Not enough data
7.5
156
Candidate Management
Not enough data
8.5
205
Not enough data
8.4
195
Not enough data
7.9
178
Not enough data
8.0
184
Not enough data
8.8
207
Not enough data
8.1
179
Not enough data
7.6
154
Not enough data
7.8
155
Platform
Not enough data
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Employee EngagementHide 19 FeaturesShow 19 Features
Not enough data
8.5
603
Platform Basics
Not enough data
8.4
318
Not enough data
8.6
346
Not enough data
8.3
329
Platform Content
Not enough data
8.5
320
Not enough data
8.9
353
Not enough data
8.4
307
Not enough data
7.9
292
Platform Additional Functionality
Not enough data
8.1
296
Not enough data
8.4
307
Not enough data
8.0
299
Not enough data
8.0
298
Platform
Not enough data
8.9
559
Not enough data
8.2
483
Not enough data
8.2
452
Not enough data
8.7
508
Not enough data
9.1
543
Not enough data
8.8
505
Not enough data
8.7
532
Not enough data
8.7
520
Categories
Categories
Shared Categories
Formstack Forms
Formstack Forms
Jotform
Jotform
Formstack Forms and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, and Survey
Unique Categories
Formstack Forms
Formstack Forms has no unique categories
Jotform
Reviews
Reviewers' Company Size
Formstack Forms
Formstack Forms
Small-Business(50 or fewer emp.)
39.2%
Mid-Market(51-1000 emp.)
46.8%
Enterprise(> 1000 emp.)
14.0%
Jotform
Jotform
Small-Business(50 or fewer emp.)
73.1%
Mid-Market(51-1000 emp.)
22.5%
Enterprise(> 1000 emp.)
4.4%
Reviewers' Industry
Formstack Forms
Formstack Forms
Non-Profit Organization Management
13.3%
Higher Education
13.1%
Education Management
6.3%
Marketing and Advertising
5.4%
Hospital & Health Care
4.5%
Other
57.4%
Jotform
Jotform
Non-Profit Organization Management
9.4%
Marketing and Advertising
5.0%
Education Management
4.9%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.4%
Other
72.5%
Most Helpful Reviews
Formstack Forms
Formstack Forms
Most Helpful Favorable Review
AS
Alex S.
Verified User in Marketing and Advertising

It is easy to quickly put together an interactive form that looks great. The form can be embedded on your website or distributed via a formstack link. What's really interesting is that form can evolve into dynamic one with a concept known as "conditional...

Most Helpful Critical Review
CM
Chris M.
Verified User in Computer Software

The end-user experience isn't so great (for users submitting the forms). Mobile support could be better, and the reporting system is quite lacking. Solutions such as TypeForm are far superior experience for the end users. Pricing is also a little high...

Jotform
Jotform
Most Helpful Favorable Review
SD
Stephanie D.
Verified User in Primary/Secondary Education

JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...

Most Helpful Critical Review
JC
Josh C.
Verified User in Mechanical or Industrial Engineering

Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...

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Formstack Forms
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Discussions
Formstack Forms
Formstack Forms Discussions
Does Formstack charge an extra fee for using payment processors?
2 comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
See all discussions
Jotform
Jotform Discussions
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
CR
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
See all discussions
Ask Jotform a QuestionContact Jotform

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Formstack Forms
Formstack Forms
Jotform
Jotform
Optimized for quick response