Compare FormAssembly and Jotform 
At a Glance
Market Segments
Small-Business (58.0% of reviews)
Small-Business (73.0% of reviews)
Entry-Level Pricing
Contact Us
Free
FormAssembly
Star Rating
(384)4.5 out of 5
Market Segments
Small-Business (58.0% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansJotform
Star Rating
(3,459)4.7 out of 5
Market Segments
Small-Business (73.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FormAssembly excels in its CRM Integration with a score of 9.2, allowing seamless connections with various customer relationship management systems, while Jotform also performs well but slightly lower at 8.4.
- Reviewers mention that Jotform's Ease of Use is a standout feature, scoring 9.2, making it particularly user-friendly for those new to form-building, whereas FormAssembly scores 8.2 in this area, indicating a steeper learning curve.
- G2 users highlight that Jotform offers a Free Entry Level Price, making it accessible for small businesses and startups, while FormAssembly requires potential users to contact them for pricing, which may deter some users.
- Users on G2 appreciate Jotform's Survey Builder capabilities, scoring 9.3, which includes a variety of question types and templates, while FormAssembly's survey features, although strong, score slightly lower at 9.2.
- Reviewers say that FormAssembly shines in Data Security, with a high score of 9.4, which is crucial for organizations handling sensitive information, while Jotform also performs well but scores 8.9 in this area.
- Users report that Jotform's Mobile Forms feature is highly rated at 8.9, providing a robust mobile experience, whereas FormAssembly's mobile capabilities score 8.4, indicating room for improvement in mobile usability.
Featured Products
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FieldPulse
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Pricing
Entry-Level Pricing
FormAssembly
Enterprise
Contact Us
The comprehensive data collection solution designed for organizations with rigorous security, privacy, and compliance requirements.
- HIPAA Compliance & BAA
- Service Level Agreement
- Advanced Security and Privacy Controls
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
FormAssembly
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
8.6
324
9.1
2,845
Ease of Use
8.2
323
9.2
2,903
Ease of Setup
8.4
278
9.2
2,059
Ease of Admin
8.4
291
9.1
1,906
Quality of Support
8.5
299
8.8
2,248
Has the product been a good partner in doing business?
8.8
274
9.2
1,811
Product Direction (% positive)
7.8
312
9.3
2,829
Features by Category
Registration
Not enough data
8.9
565
Not enough data
9.1
580
Not enough data
8.0
478
Not enough data
8.0
453
Not enough data
8.3
459
Generative AI
Not enough data
Feature Not Available
Marketing and Communications
Not enough data
7.9
428
Not enough data
8.6
507
Not enough data
8.3
496
Not enough data
8.3
458
Not enough data
7.6
414
Not enough data
8.0
419
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
31
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
Feature Not Available
Not enough data
Data Capture
8.4
27
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.1
14
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
Analytics
9.0
31
|
Verified
Not enough data
8.5
28
|
Verified
Not enough data
Customization
9.0
40
|
Verified
Not enough data
8.5
40
|
Verified
Not enough data
8.1
34
|
Verified
Not enough data
9.3
38
|
Verified
Not enough data
Survey Management
9.2
50
9.3
921
9.1
56
9.3
942
8.3
42
8.8
888
8.9
44
9.1
848
Survey Customization
8.8
52
8.6
773
8.7
53
8.5
819
7.8
38
8.4
718
7.3
22
8.1
634
Survey Insights
8.0
43
8.6
859
8.6
20
8.0
627
9.0
51
8.8
860
8.9
36
8.5
792
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
23
Not enough data
8.6
21
Not enough data
Data Control
8.5
12
Not enough data
9.0
18
Not enough data
9.4
18
Not enough data
Customization
9.0
80
9.0
1436
8.5
83
8.8
1362
9.1
76
9.0
1367
8.0
82
8.8
1488
Additional Functionality
8.4
67
8.8
1307
6.3
35
7.8
1084
8.3
74
8.9
1380
7.6
43
8.1
1079
Feature Not Available
8.9
1371
Analysis
Not enough data
8.2
24
Not enough data
7.3
26
Not enough data
7.1
24
Management
Not enough data
7.9
29
Not enough data
8.4
30
Not enough data
7.8
26
Performance reviews
Not enough data
9.2
209
Not enough data
8.8
189
Feedback
Not enough data
9.0
195
Not enough data
8.7
181
Data
Not enough data
8.9
192
Not enough data
8.7
181
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Before the Job
Not enough data
7.3
108
Not enough data
7.5
101
Not enough data
7.9
107
Not enough data
7.5
108
On the Job
Not enough data
7.6
105
Not enough data
8.2
118
Not enough data
7.5
104
Not enough data
8.3
113
Not enough data
7.5
101
After the Job
Not enough data
8.4
123
Not enough data
8.1
121
Not enough data
7.3
102
Not enough data
7.5
102
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sourcing
Not enough data
8.1
158
Not enough data
7.7
165
Not enough data
7.7
157
Not enough data
7.5
160
Not enough data
7.5
150
Candidate Management
Not enough data
8.5
199
Not enough data
8.4
189
Not enough data
7.9
172
Not enough data
8.0
179
Not enough data
8.7
202
Not enough data
8.1
174
Not enough data
7.6
149
Not enough data
7.8
150
Platform
Not enough data
8.9
541
Not enough data
8.2
466
Not enough data
8.2
435
Not enough data
8.7
491
Not enough data
9.1
526
Not enough data
8.8
488
Not enough data
8.7
515
Not enough data
8.7
503
User Interface Design
8.4
20
Not enough data
8.1
21
Not enough data
7.9
19
Not enough data
8.2
16
Not enough data
Data Control
8.1
15
Not enough data
8.1
17
Not enough data
8.9
18
Not enough data
Publishing
8.5
18
Not enough data
8.7
21
Not enough data
8.1
16
Not enough data
Platform Basics
Not enough data
8.4
306
Not enough data
8.7
334
Not enough data
8.4
317
Platform Content
Not enough data
8.5
309
Not enough data
8.9
342
Not enough data
8.5
295
Not enough data
8.0
281
Platform Additional Functionality
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
8.1
288
Not enough data
8.1
287
Platform
Not enough data
8.9
541
Not enough data
8.2
466
Not enough data
8.2
435
Not enough data
8.7
491
Not enough data
9.1
526
Not enough data
8.8
488
Not enough data
8.7
515
Not enough data
8.7
503
Categories
Categories
Shared Categories
FormAssembly and Jotform are categorized as Online Form Builder, Salesforce AppExchange Apps, and Survey
Unique Categories
FormAssembly is categorized as No-Code Development Platforms, Lead Capture, and Drag and Drop App Builder
Jotform is categorized as Vaccine Tracking, Applicant Tracking Systems (ATS), Employee Engagement, Event Registration & Ticketing, Field Service Management, and 360 Feedback Software
Reviews
Reviewers' Company Size
FormAssembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
35.3%
Higher Education
15.1%
Education Management
6.2%
Information Technology and Services
4.6%
Computer Software
3.2%
Other
35.6%
Non-Profit Organization Management
9.5%
Education Management
5.0%
Marketing and Advertising
4.9%
Health, Wellness and Fitness
4.7%
Primary/Secondary Education
3.5%
Other
72.4%
Most Helpful Reviews
FormAssembly
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
Its connection with Salesforce is almost perfect. Both platforms work incredibly well together. The forms pretty much give you everything you need, and its very easy to use. The response section provides the analysis of all non-text questions and they can...
Most Helpful Critical Review
Arnaud C.
Verified User in Non-Profit Organization Management
Support is non-existant. An account manager follows you until you sign up, but past that point, you are on your own. If you have an issue with billing, you are on your own. The support redirects you to a different department with a dedicated email address...
Jotform
Most Helpful Favorable Review
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Most Helpful Critical Review
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Verified User in Non-Profit Organization Management
Its connection with Salesforce is almost perfect. Both platforms work incredibly well together. The forms pretty much give you everything you need, and its very easy to use. The response section provides the analysis of all non-text questions and they can...
Stephanie D.
Verified User in Primary/Secondary Education
JotForm is easy to use and has excellent customer service when I have a question. There are so many options for creating different types of questions as well as it is easy to add conditional formatting so that it skips questions that aren't needed for all...
Arnaud C.
Verified User in Non-Profit Organization Management
Support is non-existant. An account manager follows you until you sign up, but past that point, you are on your own. If you have an issue with billing, you are on your own. The support redirects you to a different department with a dedicated email address...
Josh C.
Verified User in Mechanical or Industrial Engineering
Jotform has changed it's billing structure a few times while I've been a customer, and it's really frustrating to have forms go offline because you suddenly get switched over to a limited number of form views. Future billing changes need to take into...
Alternatives
Discussions
FormAssembly has no discussions with answers
What is JotForm used for?
10 comments
RM
Surveys and information collectionRead more
Is JotForm safe?
7 comments
CR
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is it possible to make surveys for Social Media using Jotform?
3 comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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