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Compare Fivestars and TapMango 
At a Glance
Market Segments
Small-Business (44.4% of reviews)
Mid-Market (57.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Fivestars
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FivestarsTapMango
Star Rating
(14)4.2 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TapMangoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fivestars excels in its "Ease of Use" with a score of 9.4, making it a favorite among small businesses looking for straightforward loyalty solutions, while TapMango, with a score of 9.0, is noted for having a steeper learning curve.
- Reviewers mention that Fivestars offers superior "Quality of Support" with a score of 8.9, highlighting responsive customer service, whereas TapMango's support, rated at 7.9, has received feedback about slower response times.
- G2 users indicate that Fivestars has a more robust "Loyalty Engine," allowing for customizable rewards and promotions, which users find beneficial for engaging customers, while TapMango's loyalty features are praised for their gamification aspects but are seen as less flexible.
- Users on G2 report that Fivestars provides better "Loyalty Analytics," enabling businesses to track customer engagement effectively, while TapMango's analytics features are considered less comprehensive, making it harder for businesses to derive actionable insights.
- Reviewers say that Fivestars shines in "Integrations," seamlessly connecting with various POS systems, which is crucial for small businesses, while TapMango's integration options are more limited, potentially hindering its usability in diverse environments.
- Users mention that TapMango stands out with its "Personalization" features, allowing businesses to tailor communications and offers to individual customers, which some users feel is more advanced compared to Fivestars' offerings in this area.
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Pricing
Entry-Level Pricing
Fivestars
No pricing availableTapMango
No pricing availableFree Trial
Fivestars
No trial information availableTapMango
No trial information availableRatings
Meets Requirements
9.3
15
9.2
13
Ease of Use
9.4
15
9.0
13
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.9
12
7.9
13
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
9.2
14
10.0
13
Features by Category
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fivestars and TapMango are categorized as Loyalty Management
Unique Categories
Fivestars has no unique categories
TapMango has no unique categories
Reviews
Reviewers' Company Size
Fivestars
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TapMango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.2%
Non-Profit Organization Management
11.1%
Food & Beverages
11.1%
Education Management
11.1%
Apparel & Fashion
11.1%
Other
33.3%
Retail
21.4%
Marketing and Advertising
21.4%
Computer Software
21.4%
Information Technology and Services
14.3%
Internet
7.1%
Other
14.3%
Most Helpful Reviews
Fivestars
Most Helpful Favorable Review
Shawna L.
Verified User in Apparel & Fashion
We love that we can see our rewards on the app
Most Helpful Critical Review
Verified User in Retail
Very few POS integrations, so it's hard to reward much of anything except visits. Also, your customer base is shared with your competitors.
TapMango
Most Helpful Favorable Review
Syeda F.
Verified User in Marketing and Advertising
TapMango's best feature is that it will make any business look 100 times more professional due to the small, but significant, ways you can incorporate your logo on to different items. For example, TapMango comes with a small rewards card with a scanner code...
Most Helpful Critical Review
Verified User in Arts and Crafts
I dislike the minor crashes the progam sometimes runs into.
Shawna L.
Verified User in Apparel & Fashion
We love that we can see our rewards on the app
Syeda F.
Verified User in Marketing and Advertising
TapMango's best feature is that it will make any business look 100 times more professional due to the small, but significant, ways you can incorporate your logo on to different items. For example, TapMango comes with a small rewards card with a scanner code...
Verified User in Retail
Very few POS integrations, so it's hard to reward much of anything except visits. Also, your customer base is shared with your competitors.
Verified User in Arts and Crafts
I dislike the minor crashes the progam sometimes runs into.
Alternatives
Discussions
Fivestars has no discussions with answers
TapMango has no discussions with answers
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