Compare Fiix CMMS and UpKeep 
At a Glance
Market Segments
Mid-Market (59.4% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
Free
$20.00
Fiix CMMS
Star Rating
(420)4.6 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansUpKeep
Star Rating
(993)4.5 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fiix CMMS excels in its Work Order Management feature, scoring a solid 9.2, which allows for efficient tracking and handling of maintenance tasks. In contrast, UpKeep also scores 9.2 but lacks some of the advanced customization options that Fiix offers.
- Reviewers mention that Fiix CMMS provides superior Predictive Maintenance (PdM) capabilities with a score of 8.3, which includes advanced analytics for forecasting equipment failures. UpKeep, while scoring slightly lower at 8.1, has been noted for its user-friendly interface but may not offer the same depth in predictive analytics.
- G2 users highlight the Asset Tracking features in Fiix CMMS, particularly its ability to monitor Status and History with scores of 9.2 and 9.1 respectively. UpKeep's scores of 8.9 for Status and 8.9 for History indicate a solid performance, but users feel that Fiix provides a more comprehensive view of asset lifecycle.
- Users on G2 report that Fiix CMMS shines in Condition Monitoring, particularly with its Condition-Based Maintenance scoring 8.6, which allows for timely interventions based on real-time data. UpKeep's score of 8.4 is commendable but lacks some of the advanced features that Fiix offers.
- Reviewers mention that Fiix CMMS has a more robust Analytics dashboard, scoring 9.4, which provides deeper insights into performance and forecasting. UpKeep's dashboard, while functional and scoring 8.6, is seen as less intuitive and lacking in customization options.
- Users say that Fiix CMMS's Quality of Support is rated at 9.1, with many praising the responsiveness and helpfulness of the support team. UpKeep, with a score of 9.0, also offers good support, but some users have reported longer wait times for assistance compared to Fiix.
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Pricing
Entry-Level Pricing
Fiix CMMS
Free
Free
Create work orders, manage preventive maintenance tasks, build asset hierarchies, and more for free—no trials, no end date.
- 25 active PMs
- Unlimited service requests
- Work orders
UpKeep
Lite
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
Free Trial
Fiix CMMS
Free Trial is available
UpKeep
Free Trial is available
Ratings
Meets Requirements
9.1
324
8.8
744
Ease of Use
9.0
330
9.0
753
Ease of Setup
8.5
193
8.6
582
Ease of Admin
8.7
158
8.9
583
Quality of Support
9.1
306
9.0
703
Has the product been a good partner in doing business?
9.3
154
9.0
566
Product Direction (% positive)
9.6
315
9.3
696
Features by Category
Monitoring
9.2
122
Not enough data
9.1
124
Not enough data
7.2
120
Not enough data
Analytics
8.9
124
Not enough data
8.9
123
Not enough data
8.4
118
Not enough data
Asset Definition
9.2
55
8.9
124
9.0
54
8.7
120
8.3
53
8.4
119
8.9
53
8.6
120
Asset Tracking
8.9
51
8.8
114
9.2
54
8.9
118
9.1
54
8.9
121
Inventory
9.0
54
8.7
126
8.7
53
8.4
119
9.0
53
8.5
111
Depreciation
Feature Not Available
8.4
98
Feature Not Available
8.5
97
Feature Not Available
7.8
84
Feature Not Available
8.0
85
Maintenance
9.2
53
8.9
124
9.2
53
8.9
123
8.7
53
8.7
113
9.0
54
8.9
120
8.9
54
8.8
123
9.0
53
8.7
119
Field Service
9.2
53
8.8
113
9.3
54
8.9
117
Feature Not Available
8.2
101
Monitoring
9.2
54
8.8
118
9.0
52
8.7
114
8.4
51
8.3
109
Contract & Warranty
Feature Not Available
8.2
89
Feature Not Available
8.3
92
Feature Not Available
8.0
87
Analytics
9.4
52
8.6
109
9.3
53
8.6
107
9.1
52
8.3
104
Integration
8.7
47
7.8
85
Feature Not Available
7.7
79
8.2
47
7.9
85
Condition Monitoring
8.3
168
Not enough data
8.5
166
Not enough data
8.5
170
Not enough data
8.8
171
Not enough data
7.8
157
Not enough data
Detection & Identification
7.6
151
Not enough data
8.2
152
Not enough data
8.1
161
Not enough data
Analysis & Insights
8.0
165
Not enough data
8.1
89
Not enough data
7.9
157
Not enough data
CMMS Platform Features
9.2
245
9.2
438
|
Verified
9.2
245
8.7
404
|
Verified
8.3
219
8.1
304
|
Verified
8.1
229
8.1
345
|
Verified
8.2
223
8.1
319
|
Verified
8.0
216
8.5
354
|
Verified
8.4
227
8.3
364
|
Verified
8.1
208
8.0
272
|
Verified
7.8
211
7.8
301
|
Verified
8.5
238
8.3
383
|
Verified
Categories
Categories
Shared Categories
Fiix CMMS and UpKeep are categorized as CMMS and Enterprise Asset Management (EAM)
Unique Categories
Fiix CMMS is categorized as Asset Performance Management and Predictive Maintenance
UpKeep has no unique categories
Reviews
Reviewers' Company Size
Fiix CMMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.4%
Manufacturing
9.4%
Oil & Energy
7.5%
Food Production
6.5%
Automotive
5.1%
Other
60.1%
Facilities Services
9.5%
Hospitality
5.2%
Manufacturing
4.2%
Food Production
4.2%
Food & Beverages
4.0%
Other
72.8%
Most Helpful Reviews
Fiix CMMS
Most Helpful Favorable Review
Aaron G.
Verified User in Food Production
You can have your own page customized for yourself. You can set up work orders just for you and set reminders and alerts to keep yourself on track.
Most Helpful Critical Review
Verified User in Electrical/Electronic Manufacturing
Navigating is not simple would be nice to be more user friendly
UpKeep
Most Helpful Favorable Review
Verified User in Farming
Provides updates on new features and how to organize your work. It keeps you up to speed when a work order is due and if past due. It gives you options when setting due dates and assigning others to a task Support is always available, and if its past...
Most Helpful Critical Review
Verified User in Religious Institutions
Where do I start. I can't change work order repeating days. The work orders that do have repeating days, do not show up on the dates they are due. I have to buy the business plan in order to use a calendar day view. There are numerous bugs and glitches with...
Aaron G.
Verified User in Food Production
You can have your own page customized for yourself. You can set up work orders just for you and set reminders and alerts to keep yourself on track.
Verified User in Farming
Provides updates on new features and how to organize your work. It keeps you up to speed when a work order is due and if past due. It gives you options when setting due dates and assigning others to a task Support is always available, and if its past...
Verified User in Electrical/Electronic Manufacturing
Navigating is not simple would be nice to be more user friendly
Verified User in Religious Institutions
Where do I start. I can't change work order repeating days. The work orders that do have repeating days, do not show up on the dates they are due. I have to buy the business plan in order to use a calendar day view. There are numerous bugs and glitches with...
Alternatives
Discussions
Does this software support e-signature?
2 comments
JC
Hello there,
Absolutely, our CMMS software supports e-signatures and user group management. Check out the full capabilities of our CMMS software here:...Read more
What do you consider when assesing a CMMS? Does all your staff roles participate in the assessment?
1 comment
RO
some of themRead more
Is it possible to expand the "completed by" user for all persons part of the work order completion?
1 comment
ID
Add working hours for each person under labor task.Read more
Is there a way to track an asset and how much is spent on it?
1 comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
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