Compare Experts Exchange and Forrester 
At a Glance
Market Segments
Enterprise (44.1% of reviews)
Small-Business (38.2% of reviews)
Entry-Level Pricing
$2158.80/yr
No pricing available
Experts Exchange
Star Rating
(34)4.1 out of 5
Market Segments
Enterprise (44.1% of reviews)
Entry-Level Pricing
$2158.80/yr
Browse all 4 pricing plansForrester
Star Rating
(37)4.3 out of 5
Market Segments
Small-Business (38.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ForresterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Forrester excels in its "Quality of Support," scoring 8.8, which users appreciate for its responsiveness and helpfulness, particularly in resolving complex issues quickly.
- Users report that Experts Exchange shines in "Ease of Use," with a score of 8.2, making it a preferred choice for teams that prioritize a user-friendly interface and straightforward navigation.
- G2 users highlight that Forrester's "Product Direction" is rated at 8.7, indicating a strong commitment to evolving the product based on user feedback, which many find reassuring for long-term investment.
- Users on G2 mention that Experts Exchange has a higher percentage of reviews from the "Enterprise" market segment (44.1%), suggesting it may be better suited for larger organizations with more complex needs.
- Reviewers say that Forrester's "Meets Requirements" score of 8.9 reflects its ability to deliver on user expectations, particularly in providing comprehensive market analysis tools that are highly valued by small businesses.
- Users report that Experts Exchange's entry-level price of $2158.80/year is a consideration for budget-conscious enterprises, but they also note that the investment is justified by the depth of resources and community support available.
Pricing
Entry-Level Pricing
Forrester
No pricing availableFree Trial
Experts Exchange
Free Trial is available
Forrester
No trial information availableRatings
Meets Requirements
Not enough data
8.9
22
Ease of Use
Not enough data
8.2
22
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
Not enough data
8.8
21
Has the product been a good partner in doing business?
8.3
24
8.5
12
Product Direction (% positive)
Not enough data
8.7
27
Categories
Categories
Shared Categories
Experts Exchange and Forrester are categorized as Technology Research Services
Unique Categories
Experts Exchange has no unique categories
Forrester has no unique categories
Reviews
Reviewers' Company Size
Experts Exchange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Forrester
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.5%
Financial Services
20.6%
Aviation & Aerospace
8.8%
Telecommunications
5.9%
Hospital & Health Care
5.9%
Other
35.3%
Computer Software
14.3%
Information Technology and Services
11.4%
Financial Services
11.4%
Marketing and Advertising
8.6%
Accounting
8.6%
Other
45.7%
Most Helpful Reviews
Experts Exchange
Most Helpful Favorable Review
Verified User in Computer & Network Security
All participants are active and I get answers in minutes of my questions.
Most Helpful Critical Review
Verified User in Telecommunications
The restrictions they have for free accounts pretty much made me go to other options
Forrester
Most Helpful Favorable Review
Verified User in Automotive
Easy and user friendly . Prompt to and effective easy as always .
Most Helpful Critical Review
Szymon K.
Verified User in Computer Software
Unfortunately reports by Forrester are not sufficient when it comes to knowledge about particular industries or technology. I'd expect the reports to be more thorough and detailed, especially on the smaller and mid-sized providers. Trustworthiness of...
Verified User in Computer & Network Security
All participants are active and I get answers in minutes of my questions.
Verified User in Automotive
Easy and user friendly . Prompt to and effective easy as always .
Verified User in Telecommunications
The restrictions they have for free accounts pretty much made me go to other options
Szymon K.
Verified User in Computer Software
Unfortunately reports by Forrester are not sufficient when it comes to knowledge about particular industries or technology. I'd expect the reports to be more thorough and detailed, especially on the smaller and mid-sized providers. Trustworthiness of...
Discussions
Who answers the questions?
1 comment
Official Response from Experts Exchange
The global community of technology experts are based all over the globe and work in a variety of industries. Whatever your time zone, an expert will be...Read more
Experts Exchange has no more discussions with answers
How does Forrester work?
1 comment
AB
Forrester is solid for vendor comparisons but I prefer Gartner for any other in-depth research . The reports that they generate are too simplified to be...Read more
Forrester has no more discussions with answers
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