Compare EspoCRM and Spiro 
At a Glance
Market Segments
Small-Business (72.2% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$395.00
Starting at $18,000.00
EspoCRM
Star Rating
(20)4.6 out of 5
Market Segments
Small-Business (72.2% of reviews)
Entry-Level Pricing
$395.00
Browse all 4 pricing plansSpiro
Star Rating
(92)4.6 out of 5
Market Segments
Small-Business (51.1% of reviews)
Entry-Level Pricing
Starting at $18,000.00
Learn more about SpiroSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that EspoCRM excels in customization capabilities, with a score of 9.3, allowing businesses to tailor the software to their specific needs. In contrast, Spiro, with a score of 8.7, offers less flexibility in this area, which may limit some users' ability to adapt the software to their workflows.
- Reviewers mention that Spiro shines in customer support, achieving a quality of support score of 9.3, which is higher than EspoCRM's score of 8.6. Users appreciate Spiro's responsive support team and comprehensive knowledge base, making it easier to resolve issues quickly.
- G2 users highlight that EspoCRM has a strong reporting feature, scoring 9.3, which allows for detailed insights into sales performance. In comparison, Spiro's reporting score of 8.5 indicates that while it provides useful analytics, it may not be as robust or customizable as EspoCRM's offerings.
- Users on G2 report that Spiro's ease of use is a significant advantage, with a score of 9.0, making it more accessible for teams with varying levels of technical expertise. EspoCRM, while still user-friendly at 8.7, may require a steeper learning curve for some users.
- Reviewers say that EspoCRM's workflow capability is impressive, scoring 9.8, which allows for complex automation and task management. Spiro, with a score of 8.5, offers basic workflow features but may not meet the needs of users looking for advanced automation options.
- Users report that Spiro's performance and reliability score of 9.1 is a strong point, indicating that the software runs smoothly and efficiently. In contrast, EspoCRM's score of 7.8 suggests that some users may experience performance issues, particularly during peak usage times.
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Pricing
Entry-Level Pricing
EspoCRM
Advanced Pack
$395.00
Advanced Pack is an official add-on for EspoCRM.
- Reports
- Workflows
- Business Process Management
Spiro
Spiro's CRM for Manufacturers
Starting at $18,000.00
- We are built specifically for manufacturers and distributors.
- Our CRM platform provides comprehensive AI customer insight.
- Our Full-Service Setup delivers rapid time to value and is supported by Spiro employees (not consultants).
Free Trial
EspoCRM
No trial information availableSpiro
No trial information availableRatings
Meets Requirements
9.0
14
9.0
72
Ease of Use
8.7
14
9.0
72
Ease of Setup
8.8
8
8.6
34
Ease of Admin
8.5
8
9.3
32
Quality of Support
8.6
14
9.3
72
Has the product been a good partner in doing business?
8.9
9
9.4
32
Product Direction (% positive)
9.2
14
9.4
62
Features by Category
Sales Force Automation
9.0
10
9.4
49
|
Verified
Feature Not Available
Feature Not Available
8.5
10
9.0
46
|
Verified
8.8
10
8.9
50
|
Verified
Feature Not Available
8.5
33
|
Verified
Feature Not Available
8.7
40
|
Verified
Feature Not Available
8.5
25
|
Verified
8.1
7
8.7
31
Feature Not Available
8.8
29
Marketing Automation
7.1
8
7.9
39
|
Verified
7.6
9
7.8
37
|
Verified
9.3
10
9.2
39
|
Verified
8.8
8
8.0
26
|
Verified
Customer Support
8.1
9
8.7
20
Feature Not Available
9.0
21
Feature Not Available
8.7
23
7.0
5
7.8
18
Feature Not Available
8.8
22
Reporting & Analytics
9.3
7
8.5
48
|
Verified
9.1
9
8.8
50
|
Verified
8.1
6
7.9
35
|
Verified
Mobile & Social
8.1
8
Feature Not Available
Feature Not Available
Feature Not Available
8.6
7
8.3
43
|
Verified
Platform
9.3
7
8.7
28
|
Verified
9.8
7
8.5
27
8.8
7
8.9
27
|
Verified
8.6
7
8.7
14
|
Verified
Feature Not Available
8.5
11
|
Verified
8.3
7
7.9
14
7.8
6
9.1
27
|
Verified
Feature Not Available
8.7
15
Integration
7.5
6
8.9
24
|
Verified
8.1
6
7.7
18
|
Verified
Feature Not Available
7.9
17
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
EspoCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spiro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Computer Software
16.7%
Marketing and Advertising
11.1%
Computer & Network Security
11.1%
Motion Pictures and Film
5.6%
Other
33.3%
Information Technology and Services
6.5%
Packaging and Containers
5.4%
Electrical/Electronic Manufacturing
5.4%
Construction
5.4%
Computer Software
5.4%
Other
71.7%
Most Helpful Reviews
EspoCRM
Most Helpful Favorable Review
Hugo C.
Verified User in Information Technology and Services
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome. I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with...
Most Helpful Critical Review
Spiro
Most Helpful Favorable Review
Rose B.
Verified User in Mental Health Care
the calendar function is my favorite aspect
Most Helpful Critical Review
Verified User in Consumer Goods
The price was a little expensive but the user experience was phenomenal.
Hugo C.
Verified User in Information Technology and Services
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome. I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with...
Rose B.
Verified User in Mental Health Care
the calendar function is my favorite aspect
Verified User in Consumer Goods
The price was a little expensive but the user experience was phenomenal.
Alternatives
Discussions
How do I set up EspoCRM?
1 comment
EC
BUy an hosting, upload files, create database and install it!
Read more
EspoCRM has no more discussions with answers
How much does a Spiro?
1 comment
MA
A lot, it helps a lot to get remind of what you have to do and on how much you have to do on your day. It helps you a lot to get organized in your agenda.Read more
Spiro has no more discussions with answers
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