Compare Envoy Visitors and FacilityOS 
At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Mid-Market (63.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Envoy Visitors
Star Rating
(401)4.8 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansFacilityOS
Star Rating
(234)4.7 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about FacilityOSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Envoy Visitors and iLobby excel in Visitor Check-In, with both receiving a high score of 9.6, indicating a seamless and efficient check-in process that enhances visitor experience.
- Reviewers mention that Envoy Visitors shines in Mail Management with a score of 8.6, while iLobby falls short at 7.1, suggesting that Envoy offers better features for managing incoming and outgoing mail.
- G2 users highlight that Envoy Visitors provides superior Analytics capabilities, scoring 9.1 compared to iLobby's 8.9, which indicates that Envoy offers more robust reporting tools for tracking visitor data and trends.
- Users on G2 report that both platforms have similar scores for Notifications at 9.1, but iLobby edges out slightly with a score of 9.2 for Hardware Integration, suggesting it may offer better compatibility with existing hardware setups.
- Reviewers say that Envoy Visitors has a strong focus on Automation, scoring 9.0, while iLobby's score of 8.7 indicates that Envoy may provide more advanced automated workflows, enhancing operational efficiency.
- Users mention that while both platforms have solid support ratings, Envoy Visitors and iLobby both scored 9.5 for Quality of Support, indicating that users can expect reliable assistance from both vendors when needed.
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Pricing
Entry-Level Pricing
Envoy Visitors
Basic
Free
For small workplaces with basic safety needs
- Unlimited visitors
- Host notifications
- Employee sign-in
FacilityOS
No pricing availableFree Trial
Envoy Visitors
Free Trial is available
FacilityOS
Free Trial is available
Ratings
Meets Requirements
9.5
301
9.4
213
Ease of Use
9.6
303
9.4
217
Ease of Setup
9.4
217
9.3
202
Ease of Admin
9.4
230
9.4
194
Quality of Support
9.5
265
9.6
207
Has the product been a good partner in doing business?
9.5
213
9.7
192
Product Direction (% positive)
9.5
279
9.7
209
Features by Category
Platform Basics
9.6
185
9.5
157
8.6
135
6.9
124
Not enough data
9.5
45
Not enough data
8.8
43
Not enough data
7.1
42
Not enough data
8.3
41
Not enough data
8.6
44
Platform Data
9.0
160
8.7
151
9.1
158
8.8
148
9.5
179
9.2
154
9.4
180
9.2
154
Platform Interoperability
9.1
176
9.2
151
9.0
170
9.1
153
Platform Additional Functionality
9.0
149
8.4
145
Additional Functionality - Visitor Management
Not enough data
8.2
45
Not enough data
7.1
41
Not enough data
8.1
42
Not enough data
8.4
42
Prevention & Preparation
Not enough data
7.6
19
Not enough data
7.3
18
Not enough data
5.7
18
Not enough data
5.7
17
Response
Not enough data
7.9
18
Not enough data
5.5
16
Not enough data
5.4
17
Not enough data
6.7
16
Not enough data
4.7
15
Not enough data
6.1
17
Recovery
Not enough data
6.8
18
Not enough data
5.2
16
Not enough data
5.9
16
Not enough data
5.3
16
Not enough data
5.8
16
Facility Management Platform Features
Not enough data
6.9
66
Not enough data
7.0
64
Not enough data
6.8
62
Not enough data
6.6
63
Not enough data
7.4
61
Not enough data
6.8
59
Not enough data
6.8
58
Not enough data
8.0
62
Not enough data
7.6
60
Not enough data
6.9
56
Categories
Categories
Shared Categories
Envoy Visitors and FacilityOS are categorized as Visitor Management
Unique Categories
Envoy Visitors has no unique categories
FacilityOS is categorized as Package Tracking, Facility Management, Emergency Notification, Emergency Management, and Physical Security
Reviews
Reviewers' Company Size
Envoy Visitors
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FacilityOS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.5%
Computer Software
7.2%
Security and Investigations
4.1%
Non-Profit Organization Management
3.6%
Internet
3.6%
Other
72.1%
Manufacturing
25.4%
Food Production
10.3%
Automotive
5.2%
Logistics and Supply Chain
3.9%
Food & Beverages
3.4%
Other
51.7%
Most Helpful Reviews
Envoy Visitors
Most Helpful Favorable Review
Daryl B.
Verified User in Accounting
Extremely easy and fast to use. Makes tracking who is in our buildings easier.
Most Helpful Critical Review
Ken N.
Verified User in Machinery
if two people have the same name signing one out signs both out, Some of the steps seem out of order and make it more time consuming to sign in employees, Mobile app sign in just doesn't work
FacilityOS
Most Helpful Favorable Review
Verified User in Information Technology and Services
Ease of use, customers appreciate the simplicity
Most Helpful Critical Review
Verified User in Food Production
Response time is slow. And you need to constantly keep calling back in the busy schedule. Its easy when you can setup the call and get the issue resolved which limits the back and forth emails
Daryl B.
Verified User in Accounting
Extremely easy and fast to use. Makes tracking who is in our buildings easier.
Verified User in Information Technology and Services
Ease of use, customers appreciate the simplicity
Ken N.
Verified User in Machinery
if two people have the same name signing one out signs both out, Some of the steps seem out of order and make it more time consuming to sign in employees, Mobile app sign in just doesn't work
Verified User in Food Production
Response time is slow. And you need to constantly keep calling back in the busy schedule. Its easy when you can setup the call and get the issue resolved which limits the back and forth emails
Alternatives
Discussions
What is an envoy?
4 comments
DA
Simple and secure workplace technology, from the front desk to conference rooms. Envoy automates the tedious tasks so your teams can focus on the work that...Read more
What is envoy app?
3 comments
DA
Envoy app is where Set and share your workplace schedule, submit your proof of vaccination or certify that you're healthy, reserve a desk near your team,...Read more
What hardware do I need to use Envoy?
1 comment
CA
Apple IPAD and a brother thermal label printer.Read more
How can we remotely connect and manage the Kiosks/Devices
1 comment
PK
Hi Krrish,
We handle all of these activities for our customers. Please reach-out to support and they will update your devices as required.
Best...Read more
FacilityOS has no more discussions with answers
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