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Compare Enghouse Contact Center and Lifesize CxEngage 
Featured Products
At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Mid-Market (71.4% of reviews)
Entry-Level Pricing
No pricing available
$65 per named agent per month
Enghouse Contact Center
Star Rating
(104)4.3 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Enghouse Contact CenterLifesize CxEngage
Star Rating
(11)3.6 out of 5
Market Segments
Mid-Market (71.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$65 per named agent per month
Browse all 3 pricing plansEnghouse Contact Center vs Lifesize CxEngage
- Reviewers felt that Enghouse Contact Center meets the needs of their business better than Lifesize CxEngage.
- When comparing quality of ongoing product support, reviewers felt that Enghouse Contact Center is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Enghouse Contact Center over Lifesize CxEngage.
Pricing
Entry-Level Pricing
Enghouse Contact Center
No pricing availableLifesize CxEngage
ESSENTIAL
$65
per named agent per month
The foundational contact center solution
- Inbound Voice
- Outbound Voice
- Unlimited Sub-Tenants & Roles
Free Trial
Enghouse Contact Center
No trial information availableLifesize CxEngage
No trial information availableRatings
Meets Requirements
8.8
72
8.1
6
Ease of Use
8.6
102
7.5
6
Ease of Setup
7.9
59
Not enough data
Ease of Admin
7.8
33
Not enough data
Quality of Support
8.7
72
6.0
5
Has the product been a good partner in doing business?
8.3
33
Not enough data
Product Direction (% positive)
8.7
71
2.2
6
Features by Category
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.4
29
Not enough data
8.0
17
Not enough data
7.8
17
Not enough data
6.9
16
Not enough data
7.7
22
Not enough data
Generative AI
8.1
6
Not enough data
Functions
9.0
34
8.6
6
8.7
38
8.1
6
8.8
39
8.3
5
8.3
26
Not enough data
8.8
30
Not enough data
8.8
32
Not enough data
8.5
24
Not enough data
8.9
22
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.0
27
Not enough data
8.8
40
7.3
5
8.3
43
8.0
5
8.0
23
Not enough data
8.9
23
Not enough data
Workforce Management
9.3
10
Not enough data
8.5
8
Not enough data
8.9
9
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administration
8.3
20
Not enough data
8.7
21
Not enough data
9.1
21
Not enough data
8.3
19
Not enough data
8.9
18
Not enough data
Platform
8.3
14
Not enough data
8.5
10
Not enough data
8.6
16
Not enough data
8.9
19
Not enough data
8.8
16
Not enough data
8.7
17
Not enough data
9.2
17
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
8.6
19
Not enough data
8.3
15
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.5
16
Not enough data
8.0
19
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
16
Not enough data
9.7
15
Not enough data
9.6
15
Not enough data
9.1
11
Not enough data
9.0
10
Not enough data
Internal Use
8.5
10
Not enough data
9.3
10
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.4
8
Not enough data
9.4
6
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Enghouse Contact Center and Lifesize CxEngage are categorized as Contact Center Workforce, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
Enghouse Contact Center is categorized as Auto Dialer, Outbound Call Tracking, Customer Self-Service, Contact Center Quality Assurance, Speech Analytics, and Live Chat
Lifesize CxEngage has no unique categories
Reviews
Reviewers' Company Size
Enghouse Contact Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lifesize CxEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Telecommunications
7.8%
Financial Services
6.8%
Consumer Services
4.9%
Government Administration
3.9%
Other
67.0%
Internet
25.0%
Telecommunications
12.5%
Information Technology and Services
12.5%
Furniture
12.5%
Consumer Services
12.5%
Other
25.0%
Alternatives
Discussions
Enghouse Contact Center has no discussions with answers
Lifesize CxEngage has no discussions with answers
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