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Compare Elastic Email and Twilio SendGrid Email API

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At a Glance
Elastic Email
Elastic Email
Star Rating
(203)4.4 out of 5
Market Segments
Small-Business (75.5% of reviews)
Information
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 4 pricing plans
Twilio SendGrid Email API
Twilio SendGrid Email API
Star Rating
(354)4.0 out of 5
Market Segments
Small-Business (68.7% of reviews)
Information
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Twilio SendGrid Email API excels in its Mail Send API with a score of 9.3, making it a preferred choice for developers looking for robust email sending capabilities. In contrast, Elastic Email's Mail Send API scored 8.7, indicating a solid but slightly less powerful option.
  • Reviewers mention that Elastic Email shines in Manage Email Lists with a score of 8.3, significantly higher than Twilio SendGrid's 6.8. This feature is crucial for users who prioritize effective list management for their email campaigns.
  • G2 users highlight that Twilio SendGrid's Custom Tracking Domain feature scored 9.2, which is beneficial for branding and tracking purposes. Elastic Email, while still effective, scored 8.7 in this area, suggesting that Twilio offers a more customizable experience.
  • Users on G2 report that Elastic Email provides better Automated Email Responses with a score of 8.0 compared to Twilio SendGrid's 7.3. This feature is essential for businesses looking to enhance customer engagement through timely responses.
  • Reviewers say that Twilio SendGrid's Quality of Support is rated at 7.6, which is lower than Elastic Email's 8.5. This difference indicates that users may find more reliable support when using Elastic Email, which can be a deciding factor for businesses needing assistance.
  • Users report that both platforms offer strong Analytics capabilities, but Twilio SendGrid's Open Rates feature scored 8.8, while Elastic Email did not have a specific score listed. This suggests that Twilio may provide more detailed insights into email performance, which is critical for optimizing campaigns.
Pricing
Entry-Level Pricing
Elastic Email
Email Marketing Starter
Starting at $29.00
Per Month
Browse all 4 pricing plans
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Browse all 3 pricing plans
Free Trial
Elastic Email
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.7
183
8.5
305
Ease of Use
8.8
183
8.3
307
Ease of Setup
8.6
127
8.2
169
Ease of Admin
8.7
122
8.2
169
Quality of Support
8.5
173
7.6
243
Has the product been a good partner in doing business?
8.9
118
7.9
158
Product Direction (% positive)
8.5
175
7.3
292
Features by Category
8.1
1,086
Not enough data
Email Marketing
8.6
82
|
Verified
Not enough data
8.3
81
|
Verified
Not enough data
8.1
88
|
Verified
Not enough data
8.6
83
|
Verified
Not enough data
8.6
88
|
Verified
Not enough data
8.2
90
|
Verified
Not enough data
8.0
66
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
7.2
15
|
Verified
Not enough data
Reporting & Analytics
7.6
56
|
Verified
Not enough data
8.3
89
|
Verified
Not enough data
Platform
8.4
59
|
Verified
Not enough data
8.1
42
Not enough data
8.2
64
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
56
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
7.8
34
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
8.5
8
Not enough data
7.1
8
|
Verified
Not enough data
8.2
1,396
8.5
1,650
Administration
8.2
75
8.0
83
8.0
72
7.6
75
8.0
80
8.3
81
8.2
73
8.2
87
8.0
85
8.0
95
7.9
85
8.3
98
Integrations
8.0
55
8.9
89
8.3
57
8.8
81
8.7
82
9.3
118
7.9
70
8.3
70
Platform
8.7
85
9.2
84
8.6
74
8.8
68
8.2
65
8.7
72
8.1
96
8.4
114
7.5
87
8.4
107
8.2
92
8.3
119
8.0
70
8.7
85
8.3
93
8.8
124
Not enough data
8.6
1,271
Diagnosis
Not enough data
8.4
91
Not enough data
8.9
99
Not enough data
8.6
92
Not enough data
8.7
91
Tracking
Not enough data
9.0
110
Not enough data
8.5
94
Not enough data
8.7
110
Not enough data
8.6
102
Not enough data
8.5
97
Reporting
Not enough data
8.5
92
Not enough data
8.3
103
Not enough data
8.4
88
Not enough data
8.2
102
8.7
305
Not enough data
Analytics
8.8
47
Not enough data
8.8
47
Not enough data
8.1
28
Not enough data
Customizations
9.0
39
Not enough data
8.8
38
Not enough data
8.4
35
Not enough data
8.9
31
Not enough data
8.4
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Elastic Email
Elastic Email
Twilio SendGrid Email API
Twilio SendGrid Email API
Elastic Email and Twilio SendGrid Email API are categorized as Transactional Email
Unique Categories
Elastic Email
Elastic Email is categorized as Email Marketing and Email Tracking
Twilio SendGrid Email API
Twilio SendGrid Email API is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Elastic Email
Elastic Email
Small-Business(50 or fewer emp.)
75.5%
Mid-Market(51-1000 emp.)
18.5%
Enterprise(> 1000 emp.)
6.0%
Twilio SendGrid Email API
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
68.7%
Mid-Market(51-1000 emp.)
24.9%
Enterprise(> 1000 emp.)
6.4%
Reviewers' Industry
Elastic Email
Elastic Email
Information Technology and Services
14.0%
Computer Software
11.5%
Marketing and Advertising
11.0%
Internet
10.0%
Financial Services
5.0%
Other
48.5%
Twilio SendGrid Email API
Twilio SendGrid Email API
Computer Software
18.1%
Information Technology and Services
13.7%
Marketing and Advertising
8.7%
Internet
7.3%
Financial Services
5.2%
Other
46.9%
Most Helpful Reviews
Elastic Email
Elastic Email
Most Helpful Favorable Review
José V.
JV
José V.
Verified User in Internet

Elasticemail is an excellent service. Emails deliverability is excellent and their support the best. They have helped me solve every problem I faced while setting up my email marketing application and they´ve always been very kind. I recommend them to...

Most Helpful Critical Review
Brian F.
BF
Brian F.
Verified User in Utilities

I have some concerns over deliverability including bounces flagged as spam, higher number of complaints/spam reports and much more difficult to setup than competitors

Twilio SendGrid Email API
Twilio SendGrid Email API
Most Helpful Favorable Review
Steve B.
SB
Steve B.
Verified User in E-Learning

We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site...

Most Helpful Critical Review
Cate C.
CC
Cate C.
Verified User in Higher Education

The SendGrid interface was VERY difficult to use when trying to create custom email designs. I consider myself a relatively tech-savvy person, with enough knowledge to edit HTML, but this required full knowledge of HTML writing in order to create a good...

Alternatives
Elastic Email
Elastic Email Alternatives
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Netcore Email API
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Twilio SendGrid Email API
Twilio SendGrid Email API Alternatives
Intuit Mailchimp Email Marketing
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Brevo Marketing Platform
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SparkPost
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Discussions
Elastic Email
Elastic Email Discussions
Any tips to get better results using Elastic Email with Mautic?
1 comment
Mandar P.
MP
Always use an right Email Template and use very less / No price should be mention. Use of dedicated IP's. Always clean you database for best result.Read more
What is Elastic Email used for?
1 comment
Iti C.
IC
Elastic email is used to send Promotional as well as transactional Emails. It is a SAAS products easy to access and useRead more
Monty the Mongoose crying
Elastic Email has no more discussions with answers
Twilio SendGrid Email API
Twilio SendGrid Email API Discussions
Can I send from more than one domain through SendGrid?
1 comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 comment
Tarit D.
TD
API key is authorization key between two different application or platform. Read more
Monty the Mongoose crying
Twilio SendGrid Email API has no more discussions with answers