Compare Elastic Email and Twilio SendGrid Email API

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At a Glance
Elastic Email
Elastic Email
Star Rating
(205)4.4 out of 5
Market Segments
Small-Business (75.7% of reviews)
Information
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 4 pricing plans
Twilio SendGrid Email API
Twilio SendGrid Email API
Star Rating
(355)4.0 out of 5
Market Segments
Small-Business (68.8% of reviews)
Information
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Twilio SendGrid Email API excels in its Mail Send API with a score of 9.3, making it a preferred choice for developers looking for robust email sending capabilities. In contrast, Elastic Email's Mail Send API scored 8.7, indicating a solid but slightly less powerful option.
  • Reviewers mention that Elastic Email shines in Manage Email Lists with a score of 8.3, significantly higher than Twilio SendGrid's 6.8. This feature is crucial for users who prioritize effective list management for their email campaigns.
  • G2 users highlight that Twilio SendGrid's Custom Tracking Domain feature scored 9.2, which is beneficial for branding and tracking purposes. Elastic Email, while still effective, scored 8.7 in this area, showing it may not offer the same level of customization.
  • Users on G2 report that Elastic Email provides better Automated Email Responses with a score of 8.0 compared to Twilio SendGrid's 7.3. This feature is essential for businesses looking to enhance customer engagement through timely responses.
  • Reviewers mention that Twilio SendGrid's Quality of Support scored 7.6, which is lower than Elastic Email's 8.5. This difference indicates that users may find more reliable support with Elastic Email when issues arise.
  • Users say that both platforms offer strong Analytics capabilities, but Twilio SendGrid's Open Rates and Link Activity features scored 8.8, showcasing its effectiveness in tracking user engagement compared to Elastic Email's performance in similar metrics.
Pricing
Entry-Level Pricing
Elastic Email
Email Marketing Starter
Starting at $29.00
Per Month
Browse all 4 pricing plans
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Browse all 3 pricing plans
Free Trial
Elastic Email
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.7
185
8.5
306
Ease of Use
8.8
185
8.2
308
Ease of Setup
8.6
129
8.2
170
Ease of Admin
8.7
123
8.2
170
Quality of Support
8.5
175
7.6
244
Has the product been a good partner in doing business?
8.9
119
7.8
159
Product Direction (% positive)
8.5
177
7.3
293
Features by Category
8.1
101
Not enough data
Email Marketing
8.5
84
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.1
90
|
Verified
Not enough data
8.6
85
|
Verified
Not enough data
8.6
90
|
Verified
Not enough data
8.2
92
|
Verified
Not enough data
8.0
68
|
Verified
Not enough data
7.5
19
|
Verified
Not enough data
7.4
17
|
Verified
Not enough data
Reporting & Analytics
7.7
58
|
Verified
Not enough data
8.2
91
|
Verified
Not enough data
Platform
8.4
61
|
Verified
Not enough data
8.2
44
Not enough data
8.2
66
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
58
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
8.3
10
Not enough data
7.5
10
|
Verified
Not enough data
8.2
106
8.6
147
Administration
8.2
77
7.9
84
8.0
74
7.5
76
8.0
82
8.2
82
8.2
75
8.1
88
8.0
87
8.0
96
7.9
87
8.3
99
Integrations
8.0
57
8.9
90
8.3
59
8.7
82
8.7
84
9.3
119
8.0
72
8.3
71
Platform
8.8
87
9.2
85
8.6
76
8.8
69
8.3
67
8.7
73
8.0
98
8.4
115
7.6
89
8.4
108
8.2
94
8.3
120
8.1
72
8.6
86
8.3
95
8.7
125
Not enough data
8.6
133
Diagnosis
Not enough data
8.4
92
Not enough data
8.9
100
Not enough data
8.5
93
Not enough data
8.7
92
Tracking
Not enough data
8.9
111
Not enough data
8.4
95
Not enough data
8.7
111
Not enough data
8.5
103
Not enough data
8.5
98
Reporting
Not enough data
8.4
93
Not enough data
8.2
104
Not enough data
8.4
89
Not enough data
8.1
103
8.6
50
Not enough data
Analytics
8.8
47
Not enough data
8.8
47
Not enough data
8.1
28
Not enough data
Customizations
9.0
39
Not enough data
8.8
38
Not enough data
8.4
35
Not enough data
8.9
31
Not enough data
8.4
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Elastic Email
Elastic Email
Twilio SendGrid Email API
Twilio SendGrid Email API
Elastic Email and Twilio SendGrid Email API are categorized as Transactional Email
Unique Categories
Elastic Email
Elastic Email is categorized as Email Marketing and Email Tracking
Twilio SendGrid Email API
Twilio SendGrid Email API is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Elastic Email
Elastic Email
Small-Business(50 or fewer emp.)
75.7%
Mid-Market(51-1000 emp.)
18.3%
Enterprise(> 1000 emp.)
5.9%
Twilio SendGrid Email API
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
68.8%
Mid-Market(51-1000 emp.)
24.8%
Enterprise(> 1000 emp.)
6.4%
Reviewers' Industry
Elastic Email
Elastic Email
Information Technology and Services
13.9%
Computer Software
11.4%
Marketing and Advertising
10.9%
Internet
9.9%
Financial Services
5.0%
Other
49.0%
Twilio SendGrid Email API
Twilio SendGrid Email API
Computer Software
18.0%
Information Technology and Services
14.0%
Marketing and Advertising
8.7%
Internet
7.3%
Financial Services
5.2%
Other
46.8%
Most Helpful Reviews
Elastic Email
Elastic Email
Most Helpful Favorable Review
JV
José V.
Verified User in Internet

Elasticemail is an excellent service. Emails deliverability is excellent and their support the best. They have helped me solve every problem I faced while setting up my email marketing application and they´ve always been very kind. I recommend them to...

Most Helpful Critical Review
Verified User
G
Verified User in Automotive

I found that the emails deliverability was rather slow, so it took a long time for the mail to reach its destination.

Twilio SendGrid Email API
Twilio SendGrid Email API
Most Helpful Favorable Review
ER
Erich R.
Verified User in Computer Software

An amazingly easy to setup SMTP service to deliver notifications to a large number of users of your web application or service. The API is solid and well documented, in addition, it's a trusted SMTP, so chances of your emails getting bounced are less. ...

Most Helpful Critical Review
CC
Cate C.
Verified User in Higher Education

The SendGrid interface was VERY difficult to use when trying to create custom email designs. I consider myself a relatively tech-savvy person, with enough knowledge to edit HTML, but this required full knowledge of HTML writing in order to create a good...

Alternatives
Elastic Email
Elastic Email Alternatives
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Twilio SendGrid Email API
Twilio SendGrid Email API Alternatives
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Brevo Marketing Platform
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SparkPost
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Discussions
Elastic Email
Elastic Email Discussions
Any tips to get better results using Elastic Email with Mautic?
1 comment
MP
Always use an right Email Template and use very less / No price should be mention. Use of dedicated IP's. Always clean you database for best result.Read more
What is Elastic Email used for?
1 comment
IC
Elastic email is used to send Promotional as well as transactional Emails. It is a SAAS products easy to access and useRead more
Monty the Mongoose crying
Elastic Email has no more discussions with answers
Twilio SendGrid Email API
Twilio SendGrid Email API Discussions
Can I send from more than one domain through SendGrid?
1 comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 comment
TD
API key is authorization key between two different application or platform. Read more
Monty the Mongoose crying
Twilio SendGrid Email API has no more discussions with answers