Compare Elastic Email and Mailgun

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At a Glance
Elastic Email
Elastic Email
Star Rating
(205)4.4 out of 5
Market Segments
Small-Business (75.7% of reviews)
Information
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 4 pricing plans
Mailgun
Mailgun
Star Rating
(296)4.2 out of 5
Market Segments
Small-Business (81.5% of reviews)
Information
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mailgun excels in its Mail Send API, receiving a score of 9.4, which reviewers mention makes it easy to integrate and send emails programmatically. In contrast, Elastic Email's Mail Send API scored 8.7, indicating a solid but less robust integration experience.
  • Reviewers mention that Mailgun's Custom Tracking Domain feature scored 9.2, allowing for better brand recognition and tracking, while Elastic Email's score of 8.7 suggests it offers similar functionality but may not be as user-friendly or effective.
  • Users on G2 highlight that Mailgun's Performance and Reliability is rated at 9.1, with many reviewers stating that it consistently delivers emails without issues. Elastic Email, with a score of 8.3, is noted for reliability but has received feedback about occasional delays in email delivery.
  • Reviewers mention that Mailgun's Spam Filter Testing feature scored 8.2, which users say helps in optimizing email campaigns to avoid spam filters. Elastic Email's score of 7.9 indicates it has this feature but may not be as effective in ensuring deliverability.
  • Users say that Mailgun's Quality of Support is rated at 8.1, with many reviewers appreciating the responsiveness and helpfulness of the support team. In comparison, Elastic Email's support scored higher at 8.5, suggesting a more favorable experience for users needing assistance.
  • G2 users report that Mailgun's Email Segmentation feature scored 8.0, which allows for targeted marketing efforts, while Elastic Email's score of 8.2 indicates it may offer slightly better segmentation capabilities, helping users to tailor their campaigns more effectively.
Featured Products
Pricing
Entry-Level Pricing
Elastic Email
Email Marketing Starter
Starting at $29.00
Per Month
Browse all 4 pricing plans
Mailgun
Free
$0.00
Per Month
Browse all 4 pricing plans
Free Trial
Elastic Email
Free Trial is available
Mailgun
Free Trial is available
Ratings
Meets Requirements
8.7
185
8.9
262
Ease of Use
8.8
185
8.7
264
Ease of Setup
8.6
129
8.7
179
Ease of Admin
8.7
123
8.7
177
Quality of Support
8.5
175
8.1
211
Has the product been a good partner in doing business?
8.9
119
8.7
165
Product Direction (% positive)
8.5
177
7.5
262
Features by Category
8.1
101
Not enough data
Email Marketing
8.5
84
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.1
90
|
Verified
Not enough data
8.6
85
|
Verified
Not enough data
8.6
90
|
Verified
Not enough data
8.2
92
|
Verified
Not enough data
8.0
68
|
Verified
Not enough data
7.5
19
|
Verified
Not enough data
7.4
17
|
Verified
Not enough data
Reporting & Analytics
7.7
58
|
Verified
Not enough data
8.2
91
|
Verified
Not enough data
Platform
8.4
61
|
Verified
Not enough data
8.2
44
Not enough data
8.2
66
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
58
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
8.3
10
Not enough data
7.5
10
|
Verified
Not enough data
8.2
106
8.6
235
Administration
8.2
77
7.3
73
8.0
74
6.9
69
8.0
82
8.2
107
8.2
75
7.9
100
8.0
87
8.5
199
7.9
87
8.4
161
Integrations
8.0
57
8.8
157
8.3
59
8.8
147
8.7
84
9.3
201
8.0
72
8.1
110
Platform
8.8
87
9.1
156
8.6
76
8.9
161
8.3
67
8.1
86
8.0
98
8.7
203
7.6
89
8.2
167
8.2
94
8.5
203
8.1
72
8.6
127
8.3
95
9.0
214
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.7
50
Not enough data
Analytics
8.8
47
Not enough data
8.8
47
Not enough data
8.1
28
Not enough data
Customizations
9.0
39
Not enough data
8.8
38
Not enough data
8.4
35
Not enough data
8.9
31
Not enough data
8.4
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Elastic Email
Elastic Email
Mailgun
Mailgun
Elastic Email and Mailgun are categorized as Transactional Email
Unique Categories
Elastic Email
Elastic Email is categorized as Email Marketing and Email Tracking
Mailgun
Mailgun is categorized as Email Verification
Reviews
Reviewers' Company Size
Elastic Email
Elastic Email
Small-Business(50 or fewer emp.)
75.7%
Mid-Market(51-1000 emp.)
18.3%
Enterprise(> 1000 emp.)
5.9%
Mailgun
Mailgun
Small-Business(50 or fewer emp.)
81.5%
Mid-Market(51-1000 emp.)
14.0%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
Elastic Email
Elastic Email
Information Technology and Services
13.9%
Computer Software
11.4%
Marketing and Advertising
10.9%
Internet
9.9%
Financial Services
5.0%
Other
49.0%
Mailgun
Mailgun
Information Technology and Services
19.2%
Computer Software
16.4%
Internet
12.9%
Marketing and Advertising
9.8%
Hospital & Health Care
2.1%
Other
39.7%
Most Helpful Reviews
Elastic Email
Elastic Email
Most Helpful Favorable Review
JV
José V.
Verified User in Internet

Elasticemail is an excellent service. Emails deliverability is excellent and their support the best. They have helped me solve every problem I faced while setting up my email marketing application and they´ve always been very kind. I recommend them to...

Most Helpful Critical Review
VS
Vladimir S.
Verified User in Computer Software

non-transparent ability to lower the subscription, do not go out of their way to resolve current requests

Mailgun
Mailgun
Most Helpful Favorable Review
OL
Olaf L.
Verified User in Internet

Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....

Most Helpful Critical Review
AU
Andrew U.
Verified User in Printing

Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...

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Elastic Email
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Mailgun
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Discussions
Elastic Email
Elastic Email Discussions
Any tips to get better results using Elastic Email with Mautic?
1 comment
MP
Always use an right Email Template and use very less / No price should be mention. Use of dedicated IP's. Always clean you database for best result.Read more
What is Elastic Email used for?
1 comment
IC
Elastic email is used to send Promotional as well as transactional Emails. It is a SAAS products easy to access and useRead more
Monty the Mongoose crying
Elastic Email has no more discussions with answers
Mailgun
Mailgun Discussions
What is Mailgun used for?
2 comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
Mailgun
1 comment
JF
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list. If you want to know about those bounces, use the API.Read more
How to track emails?
1 comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more