Compare Dynamics 365 Sales and Soffront 
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
$210/month per user
$20 user/month
Dynamics 365 Sales
Star Rating
(1,599)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansSoffront
Star Rating
(17)4.0 out of 5
Market Segments
Small-Business (61.5% of reviews)
Entry-Level Pricing
$20 user/month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Data Sourcing with a score of 8.9, highlighting its robust capabilities in Data Segmentation and Exporting & Sharing Data, making it a strong choice for organizations that prioritize data management.
- Reviewers mention that Soffront shines in Marketing ROI Analytics, scoring 8.9, which users appreciate for its ability to provide clear insights into campaign effectiveness, a feature that is crucial for small businesses looking to maximize their marketing efforts.
- G2 users indicate that Dynamics 365 Sales has a slight edge in Customer Support, with a score of 7.5, particularly praising its Case Management features, which are noted for their efficiency in resolving customer issues.
- Users on G2 highlight that Soffront's Sales Management features, particularly Live Pipeline Management and Sales Gamification, are well-received, scoring 8.8, which helps small businesses keep their sales teams motivated and engaged.
- Reviewers say that both products have similar scores in Ease of Use at 7.4, but users report that Soffront's interface feels more intuitive for small business users, making it easier for teams to adopt quickly.
- Users report that Dynamics 365 Sales offers superior Forecasting capabilities with a score of 7.7, which is particularly beneficial for mid-market companies that require accurate sales predictions to inform their strategies.
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Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Soffront
STARTER
$20
user/month
- Marketing Emails/Month : 2000
- Sales Emails : Unlimited
- Technical Support : Email Support
Free Trial
Dynamics 365 Sales
No trial information availableSoffront
No trial information availableRatings
Meets Requirements
8.1
1,275
7.8
10
Ease of Use
7.4
1,281
7.4
11
Ease of Setup
7.2
401
Not enough data
Ease of Admin
7.6
384
Not enough data
Quality of Support
7.5
1,118
8.1
9
Has the product been a good partner in doing business?
7.8
379
Not enough data
Product Direction (% positive)
6.3
1,255
7.1
12
Features by Category
Sales Force Automation
8.1
952
|
Verified
8.3
9
|
Verified
7.9
668
|
Verified
Feature Not Available
7.9
891
|
Verified
7.9
8
|
Verified
7.8
960
|
Verified
8.3
8
|
Verified
7.6
726
|
Verified
8.6
6
7.9
855
|
Verified
8.1
9
|
Verified
7.6
721
|
Verified
8.1
6
|
Verified
7.8
710
|
Verified
7.1
7
|
Verified
8.0
760
|
Verified
8.3
8
|
Verified
Marketing Automation
7.6
745
|
Verified
8.6
7
|
Verified
7.5
723
|
Verified
8.3
7
|
Verified
7.8
809
|
Verified
8.3
8
|
Verified
7.6
633
|
Verified
Feature Not Available
Customer Support
8.0
700
|
Verified
8.8
8
|
Verified
7.8
664
|
Verified
8.1
7
|
Verified
7.9
686
|
Verified
8.5
8
|
Verified
7.7
595
|
Verified
8.3
7
|
Verified
7.9
622
|
Verified
8.3
9
|
Verified
Reporting & Analytics
7.9
886
|
Verified
9.2
8
|
Verified
7.9
935
|
Verified
7.8
9
|
Verified
7.6
776
|
Verified
9.3
7
|
Verified
Mobile & Social
7.5
548
|
Verified
8.7
5
|
Verified
7.6
542
|
Verified
9.0
5
|
Verified
7.4
612
|
Verified
8.3
5
|
Verified
Platform
8.1
287
|
Verified
Not enough data
8.1
302
|
Verified
Not enough data
8.2
295
|
Verified
Not enough data
7.9
222
|
Verified
Not enough data
7.9
245
|
Verified
Not enough data
7.8
271
|
Verified
Not enough data
7.7
286
|
Verified
Not enough data
7.8
250
|
Verified
Not enough data
Integration
7.9
293
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
7.6
234
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Data Sourcing
8.9
19
Not enough data
8.8
19
Not enough data
8.7
18
Not enough data
8.2
19
Not enough data
8.9
18
Not enough data
Predictive Analytics
9.0
18
Not enough data
8.7
18
Not enough data
8.4
18
Not enough data
8.4
18
Not enough data
Sales Management
8.9
19
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
19
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Soffront are categorized as CRM
Unique Categories
Soffront has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Soffront
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.0%
Marketing and Advertising
23.1%
Apparel & Fashion
15.4%
Restaurants
7.7%
Mental Health Care
7.7%
Medical Devices
7.7%
Other
38.5%
Most Helpful Reviews
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Most Helpful Critical Review
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Soffront
Most Helpful Favorable Review
Sandeep K.
Verified User in Accounting
Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing.
Most Helpful Critical Review
Verified User in Mental Health Care
Not user friendly. Difficult to navigate. Have trouble with submitting tickets sometimes and lose information.
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Sandeep K.
Verified User in Accounting
Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing.
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Verified User in Mental Health Care
Not user friendly. Difficult to navigate. Have trouble with submitting tickets sometimes and lose information.
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
will microsoft dynamics undergo more repackages
1 comment
MP
They are updating annually their NAV product so I would assume they will be updating their CRM application as well.Read more
Soffront has no discussions with answers
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