Compare Dynamics 365 Sales and Oracle Siebel 
- Users report that Dynamics 365 Sales excels in Data Sourcing with a score of 8.9, highlighting its robust capabilities in Data Segmentation and Exporting & Sharing Data, while Oracle Siebel falls short in this area with no specific score provided.
- Reviewers mention that Dynamics 365 Sales offers superior Sales Force Automation features, particularly in Contact & Account Management (8.1) and Opportunity & Pipeline Management (7.9), compared to Oracle Siebel's scores of 7.5 and 7.2 respectively, indicating a more user-friendly experience.
- G2 users highlight that Dynamics 365 Sales provides a better Customer Support experience, scoring 8.0 in Case Management and 7.8 in Customer Support Portal, while Oracle Siebel's scores are slightly lower at 7.9 and 7.6, suggesting a more comprehensive support system in Dynamics 365.
- Users on G2 report that Dynamics 365 Sales shines in Reporting & Analytics, with a score of 7.9 for Reporting and Dashboards, while Oracle Siebel's scores of 7.6 and 7.4 indicate less effective reporting tools.
- Reviewers mention that Dynamics 365 Sales has a more intuitive Ease of Use rating of 7.4, compared to Oracle Siebel's 6.7, suggesting that users find Dynamics 365 easier to navigate and utilize effectively.
- Users report that Dynamics 365 Sales offers better Generative AI features, particularly in AI Text Generation with a score of 8.1, while Oracle Siebel's score of 7.7 indicates a less advanced capability in this area.
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.
The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...
