Compare Dynamics 365 Sales and Oracle Siebel 
- Reviewers mention that Dynamics 365 Sales excels in Data Sourcing, with a score of 8.9, highlighting its robust capabilities in Data Segmentation and Exporting & Sharing Data. Users appreciate the ease of accessing and visualizing data across multiple devices.
- Users report that Oracle Siebel, while strong in Integration APIs with a score of 8.0, falls short in Data Sourcing features compared to Dynamics 365 Sales, which may limit its effectiveness in data-driven decision-making.
- G2 users indicate that Dynamics 365 Sales offers superior Sales Force Automation features, particularly in Opportunity & Pipeline Management (7.9) and Customer Contract Management (8.0), making it a preferred choice for managing sales processes efficiently.
- Users on G2 mention that Oracle Siebel's Customer Support features, such as Case Management (7.9), are commendable, but they feel that Dynamics 365 Sales provides a more comprehensive Customer Support Portal experience (7.8), enhancing user satisfaction.
- Reviewers say that Dynamics 365 Sales shines in Generative AI capabilities, particularly in AI Text Generation (8.1), which helps streamline content creation and improve productivity, a feature that Oracle Siebel lacks in comparison.
- Users report that the Customization options in Dynamics 365 Sales (8.1) are more flexible and user-friendly than those in Oracle Siebel (7.3), allowing businesses to tailor the software to their specific needs more effectively.
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.
The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...
